Freshsales is a solid CRM choice for smb and mid-market teams wanting crm + phone/email engagement. Scores reflect live first-party pricing/product research — not hands-on product testing.
Starting price
$9.00/user/month
Free plan
No
Free trial
21 days
Best for
SMB and mid-market teams wanting CRM + phone/email engagement
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SoftwareGlimpse review
7.8/10
Good
Use cases pair SoftwareGlimpse fit analysis with official workflow demos when ResearchMedia is linked — not brand promo videos from Overview.
Track deals through stages, keep ownership clear, and see where opportunities stall.
SoftwareGlimpse fit analysis
Advance opportunities through visual pipeline stages with activities and follow-ups.
Official vendor tutorial
This video is hosted on YouTube
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Official vendor tutorial
What this workflow demonstrates
Source: Official Freshsales. This is vendor training/demo content — not SoftwareGlimpse instruction.
Capture, qualify, and route leads before they become pipeline deals.
SoftwareGlimpse fit analysis
Bring people into the CRM via forms, LinkedIn/extensions, email sync, or manual entry as documented by the vendor.
Official vendor tutorial
This video is hosted on YouTube
This content is hosted by YouTube. The player loads only after you allow marketing cookies.
Official vendor tutorial
How Freshsales web forms capture and route inbound leads into CRM records.
What this workflow demonstrates
Source: Official Freshworks. This is vendor training/demo content — not SoftwareGlimpse instruction.
Connect sales email sequences and tracking to CRM records.
SoftwareGlimpse fit analysis
Freddy AI assistance and Pro+ contact scoring
Forecast and pipeline reporting managers can trust without spreadsheet rebuilds.
SoftwareGlimpse fit analysis
Use dashboards/reporting features documented for the product’s plan tiers.
Run targeted outbound sequences with ownership, logging, and clear next steps in CRM.
SoftwareGlimpse fit analysis
21-day free trial of fully loaded CRM
Capture inbound demand, assign owners fast, and qualify into pipeline without inbox chaos.
Keep territory visits, notes, and follow-ups visible when sellers work away from the desk.
Route and work large inbound or outbound lead volumes without losing ownership or SLAs.
Never drop promised next steps — tasks, reminders, and history attached to the right record.
Build forecasts from pipeline truth — stages, categories, and hygiene — not optimistic storytelling.
Use case information is based on product evidence and common customer workflows. Official demos illustrate vendor workflows; they are not SoftwareGlimpse testing claims.