Freshsales Review
CRM SOFTWAREFreshsales is a solid CRM choice for smb and mid-market teams wanting crm + phone/email engagement. Scores reflect live first-party pricing/product research — not hands-on product testing.
Starting price
$9.00/user/month
Free plan
No
Free trial
21 days
Best for
SMB and mid-market teams wanting CRM + phone/email engagement
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SoftwareGlimpse review
7.8/10
Good
- Ease of use8
- Pipeline management8
- Sales automation8
- Email capabilities7
- Reporting8
- Customization8
Freshsales plans & pricing
USD list prices from Freshworks Freshsales pricing page/NEXT_DATA (Aug 2026): Growth $9/$11, Pro $39/$47, Enterprise $59/$71 per user/mo (annual/monthly). 21-day free trial. Add-ons: branded documents $19/user/mo; Freddy AI Agent $49/100 sessions. Plan cards do not list a free forever tier despite some SEO copy mentioning free plan.
Growth
$9.00
per user / mo, billed annually
- SMB and mid-market teams wanting CRM + phone/email engagement
- Buyers prioritizing AI lead scoring and Freddy assistance
Pro
$39.00
per user / mo, billed annually
- Everything in Growth, plus:
Enterprise
$59.00
per user / mo, billed annually
- Everything in Pro, plus:
Which Freshsales plan do you need?
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Find my Freshsales plan →Estimate team cost
Rough monthly and annual cost for Freshsales based on list pricing. Confirm rates on the vendor site before buying.
- Monthly
- $45.00
- Annual
- $540.00
Freshsales pricing compared
| Metric | Freshsales | ACT! | Affinity | Agile CRM | Apptivo |
|---|---|---|---|---|---|
| Starting price | $9.00/user/month | Custom quote | $166.67/user/month | $8.99/user/month | $15.00/user/month |
| Free plan | No | No | No | Yes | No |
| Free trial | Yes | Yes | No | No | Yes |