SoftwareGlimpse
Updated 2026-08-18

Freshsales alternatives

Approved substitutes for Freshsales from existing SoftwareGlimpse catalogue peers and editorial assessments. This is a job-fit list, not a ranked best-of.

Looking beyond

Freshworks logo

Freshsales

7.8/10

Freshworks sales CRM for lead management and pipeline workflows.

Read our full Freshsales review →

Best overall alternative

Pipedrive logo

Pipedrive

7.5/10

Pipedrive is a catalogue substitute when SMB and mid-market sales teams prioritizing pipeline visibility. Stay with Freshsales when SMB and mid-market teams wanting CRM + phone/email engagement. Reasons come from approved editorial assessments — not a ranked best-of list.

See how we compare →

Best Freshsales alternatives

  • 1
    Pipedrive logo

    Pipedrive

    Best overall

    Pipedrive is a catalogue substitute when SMB and mid-market sales teams prioritizing pipeline visibility. Stay with Freshsales when SMB and mid-market teams wanting CRM + phone/email engagement. Reasons come from approved editorial assessments — not a ranked best-of list.

    Best for
    SMB and mid-market sales teams prioritizing pipeline visibility
    Starting price
    See pricing
    View review
    Visit website
  • 2
    Close logo

    Close

    Close is a catalogue substitute when Inside sales and outbound teams that live on phone/email/SMS. Stay with Freshsales when SMB and mid-market teams wanting CRM + phone/email engagement. Reasons come from approved editorial assessments — not a ranked best-of list.

    Best for
    Inside sales and outbound teams that live on phone/email/SMS
    Starting price
    See pricing
    View review
    Visit website
  • 3
    Capsule CRM logo

    Capsule

    Capsule is a catalogue substitute when Small businesses wanting a simple CRM. Stay with Freshsales when SMB and mid-market teams wanting CRM + phone/email engagement. Reasons come from approved editorial assessments — not a ranked best-of list.

    Best for
    Small businesses wanting a simple CRM
    Starting price
    See pricing
    View review
    Visit website
  • 4
    Salesflare logo

    Salesflare

    Salesflare is a catalogue substitute when Small B2B sales teams that hate CRM data entry. Stay with Freshsales when SMB and mid-market teams wanting CRM + phone/email engagement. Reasons come from approved editorial assessments — not a ranked best-of list.

    Best for
    Small B2B sales teams that hate CRM data entry
    Starting price
    See pricing
    View review
    Visit website

Compare alternatives side by side

Some links may be affiliate links — we may earn a commission at no extra cost to you. Rankings and scores are never based on commission. Affiliate disclosure

Alternative details

Pipedrive

Pipedrive is a catalogue substitute when SMB and mid-market sales teams prioritizing pipeline visibility. Stay with Freshsales when SMB and mid-market teams wanting CRM + phone/email engagement. Reasons come from approved editorial assessments — not a ranked best-of list.

Better when

  • SMB and mid-market sales teams prioritizing pipeline visibility
  • Teams standardizing activity-based selling habits

Worse when

  • Buyers who need native dialer + AI lead scoring tightly bundled like Freshsales
  • Organizations that need unlimited enterprise configurability without caps

Key tradeoff: Pipeline clarity and sales focus vs broader Freshworks-style engagement suites vs Capability depth vs total cost of ownership on higher plans.

Close

Close is a catalogue substitute when Inside sales and outbound teams that live on phone/email/SMS. Stay with Freshsales when SMB and mid-market teams wanting CRM + phone/email engagement. Reasons come from approved editorial assessments — not a ranked best-of list.

Better when

  • Inside sales and outbound teams that live on phone/email/SMS
  • Teams that want AI (Chloe) working leads inside the CRM

Worse when

  • Buyers seeking the cheapest visual pipeline CRM
  • Teams that mainly need marketing automation suites

Key tradeoff: Close fits Inside sales and outbound teams that live on phone/email/SMS; Freshsales fits SMB and mid-market teams wanting CRM + phone/email engagement.

Capsule

Capsule is a catalogue substitute when Small businesses wanting a simple CRM. Stay with Freshsales when SMB and mid-market teams wanting CRM + phone/email engagement. Reasons come from approved editorial assessments — not a ranked best-of list.

Better when

  • Small businesses wanting a simple CRM
  • Teams graduating from spreadsheets

Worse when

  • Teams needing marketing automation or sales engagement suites
  • Enterprise orgs needing complex governance

Key tradeoff: Simplicity vs suite depth vs Capability depth vs total cost of ownership on higher plans.

Salesflare

Salesflare is a catalogue substitute when Small B2B sales teams that hate CRM data entry. Stay with Freshsales when SMB and mid-market teams wanting CRM + phone/email engagement. Reasons come from approved editorial assessments — not a ranked best-of list.

Better when

  • Small B2B sales teams that hate CRM data entry
  • Founders needing pipeline + email follow-up in one simple tool

Worse when

  • Phone-first outbound teams needing native dialers
  • Large enterprises needing deep customization without seat minimums

Key tradeoff: Salesflare fits Small B2B sales teams that hate CRM data entry; Freshsales fits SMB and mid-market teams wanting CRM + phone/email engagement.

Editorial note

Stay on Freshsales when SMB and mid-market teams wanting CRM + phone/email engagement. Move to Pipedrive when SMB and mid-market sales teams prioritizing pipeline visibility. Move to Close when Inside sales and outbound teams that live on phone/email/SMS. Move to Capsule when Small businesses wanting a simple CRM. Move to Salesflare when Small B2B sales teams that hate CRM data entry. Not a ranked best-of list — affiliate relationships never set the order.

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How to choose a Freshsales alternative

  • Define your priorities

    List must-have workflows, team size, and budget before you fall for a feature checklist.

  • Compare your options

    Use the same criteria across products — and ignore affiliate status when you weigh fit.

  • Test before you decide

    Trial the shortlist with a real workflow. We only claim hands-on testing when it happened.

Affiliate disclosure: some links may be affiliate links. We may earn a commission at no extra cost to you. Rankings and scores are never based on commission. Full disclosure

Methodology disclosure: scores and recommendations follow SoftwareGlimpse evaluation criteria (version 1.0.0). Affiliate relationships do not determine rankings.

How we recommend: product claims are tied to recorded research where available.

AI-assisted disclosure: drafts may be AI-assisted from approved facts and assessments. Humans approve publishable editorial judgments. AI does not invent live prices or claim hands-on testing.

Editorial methodology · Affiliate disclosure

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