Close is a solid CRM choice for inside sales and outbound teams that live on phone/email/sms. Scores reflect live first-party pricing/product research — not hands-on product testing.
Starting price
$9.00/user/month
Free plan
No
Free trial
14 days
Best for
Inside sales and outbound teams that live on phone/email/SMS
Some links may be affiliate links — we may earn a commission at no extra cost to you. Rankings and scores are never based on commission. Affiliate disclosure
SoftwareGlimpse review
7.4/10
Good
Official vendor demonstration of product surfaces. It supplements screenshots and editorial analysis — it is not independent SoftwareGlimpse testing.
This video is hosted on YouTube
This content is hosted by YouTube. The player loads only after you allow marketing cookies.
Official vendor tutorial
Verified captures from Close's product interface.
Lead view showing opportunity context in Close.
SoftwareGlimpse teaching diagrams grounded in product concepts — not vendor UI screenshots.
SoftwareGlimpse teaching diagram: how Close pipelines move deals through stages.
Entity field audit 100/100
Sales CRM built around calling, email, SMS, and Chloe AI automation for high-velocity inside sales teams.
Pricing: 4 documented plans · entry paid: Solo · trial documented on at least one plan
Evidence: Research/data-based (no completed hands-on test) · Latest verification/research signal: 2026-08-13T18:00:00.000Z · Editorial assessment: approved
Next step: Compare against peers: ACT! vs Close
Close is a solid CRM choice for inside sales and outbound teams that live on phone/email/sms. Scores reflect live first-party pricing/product research — not hands-on product testing.
Bottom line
USD list prices from Close pricing page (Aug 2026): Solo $9/$19, Essentials $35/$49, Growth $99/$109, Scale $139/$149 per user/mo (annual/monthly). 14-day free trial includes calling/AI credits. Calling usage, phone lines, Call Assistant, and extra orgs are add-on/usage costs. Verify current pricing on vendor page.
| Close(this review) | ACT! | Affinity | Agile CRM | Apptivo | |
|---|---|---|---|---|---|
| Starting price | $9.00/user/month | Custom quote | $166.67/user/month | $8.99/user/month | $15.00/user/month |
| Free plan | No | No | No | Yes | No |
| Free trial | Yes | Yes | No | No | Yes |
Pipeline management
Track deals through stages, keep ownership clear, and see where opportunities stall.
Explore use case →Sales engagement
Coordinate calling, messaging, and cadence tools around CRM records.
Explore use case →Email outreach
Connect sales email sequences and tracking to CRM records.
Explore use case →Outbound sales
Run targeted outbound sequences with ownership, logging, and clear next steps in CRM.
Explore use case →High-volume lead management
Route and work large inbound or outbound lead volumes without losing ownership or SLAs.
Explore use case →Customer follow-up
Never drop promised next steps — tasks, reminders, and history attached to the right record.
Explore use case →Close may not be the best fit if…
Setup, implementation, migration, plans, and worth-it walkthroughs for this product.
Interactive helpers use recommendation criteria — affiliate status never changes outcomes.
