How we review software
A concrete walkthrough of the SoftwareGlimpse workflow — without claiming hands-on testing we have not recorded.
1. Understand the category
Define what the category includes, which use cases matter, and which methodology criteria apply (for example CRM ease of use, pipeline, automation, reporting, integrations, administration, scalability, and value).
2. Research the product
Collect vendor and trusted sources into research snapshots. Prefer official pricing and product documentation.
3. Verify factual claims
Extract typed facts with evidence. Resolve or flag conflicts. Do not let AI invent unverified facts into the product record.
4. Normalize pricing and features
Turn vendor language into structured plans, feature support, and related enrichment so pages and tools can reuse the same data.
5. Evaluate using category methodology
Produce an editorial assessment: scores with rationales against methodology criteria. Affiliate status is not an input.
6. Compare with alternatives
Build comparisons and alternatives from shared criteria and evidence — not from commission rates.
7. Editorial review
Drafts (often AI-assisted from approved inputs) go through validation and human approval before publishable editorial status.
8. Publish
Canonical software pages, comparisons, Best pages, pricing, and guides become public only through the publishing gates — not by dumping drafts live.
9. Monitor and refresh
Site audit, research freshness, and reader corrections drive updates. Spot something wrong? Tell us.
Hands-on testing
We only describe hands-on testing when testing metadata supports it. If a page does not say we tested a product, treat the evaluation as research- and methodology-based.
AI-assisted content
AI may help draft from approved facts and assessments. Humans approve publishable judgments. AI must not invent live prices or fake testing experience.
Corrections
Spot something outdated or incorrect? Tell us. Include the URL and what looks wrong.