How much does Capsule CRM cost?

Capsule publishes Free ($0), Starter ($18), Growth ($36), Advanced ($54), and Ultimate ($72) per user per month when billed annually (USD). Paid plans include a 14-day trial. Confirm current pricing on Capsule’s site.

Does Capsule have a free plan?

Yes. Capsule’s Free plan supports up to two users with limited contacts/pipelines.

Which Capsule plan includes automations?

Workflow automations are documented from the Growth plan upward.

Is this a hands-on SoftwareGlimpse lab review?

No. This review is approved based on first-party Capsule pricing/product/blog research, not hands-on testing.

Capsule Review

CRM SOFTWARE

Capsule is a strong affordable CRM for SMBs. Free and Starter are easy on-ramps; Growth is the practical automation tier. Scores reflect first-party research, not hands-on lab testing.

Last updated 2026-08-15Independent editorial review

Starting price
$18.00/user/month
Free plan
Yes
Free trial
14 days
Best for
Small businesses wanting a simple CRM

Visit Capsule

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SoftwareGlimpse review

7.4/10

Good

Ease of use9
Pipeline management7
Sales automation7
Email capabilities7
Reporting7
Customization7

How we score →

By Lee M.FounderReviewed 15 Aug 2026

See Capsule in action

Official vendor demonstration of product surfaces. It supplements screenshots and editorial analysis — it is not independent SoftwareGlimpse testing.

This video is hosted on YouTube

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Official vendor tutorial

Getting Started with Capsule

What this shows

Capsule getting-started orientation
core CRM navigation as presented by Capsule

Pricing

USD per-user prices when billed annually from Capsule first-party pages/blogs (Aug 2026): Free $0 (max 2 users); Starter $18; Growth $36; Advanced $54; Ultimate $72. 14-day free trial on paid plans. Monthly billing amounts were not clearly published in SSR HTML at research time — annual list prices used. Verify on capsulecrm.com/pricing before purchase.Full pricing details →

Free
$0.00
Free plan
- users: 2
- contacts: 250
- pipelines: 1
- customFields: 5
Try Capsule
Starter
$18.00
per user / month (annual billing rate shown)
- contacts: 30000
Try Capsule
Growth
Most popular
$36.00
per user / month (annual billing rate shown)
- contacts: 60000
Try Capsule
Advanced
$54.00
per user / month (annual billing rate shown)
- contacts: 120000
Try Capsule
Ultimate
Custom
Contact sales
Sales team contact for 5+ user scaling teams; dedicated AM/custom training.
- contacts: 240000
Try Capsule

Product screenshots

Verified captures from Capsule's product interface.

Contact management view from Capsule’s official site.

Official Capsule marketing UI asset

https://capsulecrm.com/ · Checked 2026-08-13

How Capsule works

SoftwareGlimpse teaching diagrams grounded in product concepts — not vendor UI screenshots.

SoftwareGlimpse teaching diagram: how Capsule pipelines move deals through stages.

SoftwareGlimpse original teaching diagram — grounded in official product concepts; not a vendor UI capture

https://capsulecrm.com/support/ · Checked 2026-08-15

Our verdict

Capsule is a strong simple CRM for small businesses that want contacts, pipelines, and light automation without suite complexity. Free and Starter make onboarding affordable; Growth is the practical plan when automations and advanced reporting matter. This review is based on first-party product, pricing, and Capsule blog research — not hands-on product testing.