SoftwareGlimpse
Freshworks logo

Freshsales Review

CRM SOFTWARE

Freshsales is a solid CRM choice for smb and mid-market teams wanting crm + phone/email engagement. Scores reflect live first-party pricing/product research — not hands-on product testing.

Last updated 2026-08-15Independent editorial review
  • Starting price

    $9.00/user/month

  • Free plan

    No

  • Free trial

    21 days

  • Best for

    SMB and mid-market teams wanting CRM + phone/email engagement

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SoftwareGlimpse review

7.8/10

Good

  • Ease of use8
  • Pipeline management8
  • Sales automation8
  • Email capabilities7
  • Reporting8
  • Customization8
How we score →

Best Freshsales alternatives

Alternatives are drawn from the product graph and editorial comparisons — not paid placements.

#1
Pipedrive logo

Pipedrive

Use side-by-side pricing and feature evidence before switching.

Pricing coverage pending

When that alternative’s specialized strengths matter more
#2
Close logo

Close

Use side-by-side pricing and feature evidence before switching.

Pricing coverage pending

When that alternative’s specialized strengths matter more
#3
Capsule CRM logo

Capsule

Small-business CRM for contact management and straightforward sales pipelines.

Pricing coverage pending

Alternatives comparison at a glance

ProductStarting priceFree planFree trial
Freshsales$9.00/user/monthNoYes
PipedriveNoNo
CloseNoNo
CapsuleNoNo

How we choose alternatives

Based on our recommendations

Alternatives come from product relationships and documented capability overlap.

Focused on your needs

We highlight when another tool fits a different workflow better.

Independently evaluated

Affiliate relationships never decide who appears here.

Learn about our methodology →