Freshsales Review
CRM SOFTWAREFreshsales is a solid CRM choice for smb and mid-market teams wanting crm + phone/email engagement. Scores reflect live first-party pricing/product research — not hands-on product testing.
Starting price
$9.00/user/month
Free plan
No
Free trial
21 days
Best for
SMB and mid-market teams wanting CRM + phone/email engagement
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SoftwareGlimpse review
7.8/10
Good
- Ease of use8
- Pipeline management8
- Sales automation8
- Email capabilities7
- Reporting8
- Customization8
Freshsales vs top CRM
Detailed head-to-head comparisons to help you choose the right option.
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Freshsales vs ACT!
ACT! by Swiftpage SMB CRM; contact sales for current packaging (no invented list prices).
- Features comparison
- Pricing & plans
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Freshsales vs Affinity
Private capital relationship CRM; Essential from $2000/user/year through Advanced $2700, Enterprise custom.
- Features comparison
- Pricing & plans
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Freshsales vs Agile CRM
Freemium all-in-one CRM; Free (10 users), Starter from ~$8.99/user/mo on multi-year headline pricing.
- Features comparison
- Pricing & plans
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Freshsales vs Apptivo
All-in-one suite CRM; Lite from $15/user/mo annual through Ultimate $40, Enterprise custom.
- Features comparison
- Pricing & plans
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Freshsales vs Attio
Modern, flexible CRM for startups and GTM teams with a data-model-first workspace and AI assistance.
- Features comparison
- Pricing & plans
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Freshsales vs Bitrix24
Free-tier all-in-one CRM and collaboration suite with organization-based paid cloud plans.
- Features comparison
- Pricing & plans
Compare key capabilities side-by-side
Verified pricing and capability signals only — no invented third-party ratings.
| Feature | Freshsales | ACT! | Affinity | Agile CRM | Apptivo |
|---|---|---|---|---|---|
| Starting price | $9.00/user/month | Custom quote | $166.67/user/month | $8.99/user/month | $15.00/user/month |
| Free plan | No | No | No | Yes | No |
| Free trial | Yes | Yes | No | No | Yes |
Key takeaways
SMB and mid-market teams wanting CRM + phone/email engagement
When that alternative’s specialized strengths matter more
When that alternative’s specialized strengths matter more