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Freshsales Review

CRM SOFTWARE

Freshsales is a solid CRM choice for smb and mid-market teams wanting crm + phone/email engagement. Scores reflect live first-party pricing/product research — not hands-on product testing.

Last updated 2026-08-15Independent editorial review
  • Starting price

    $9.00/user/month

  • Free plan

    No

  • Free trial

    21 days

  • Best for

    SMB and mid-market teams wanting CRM + phone/email engagement

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SoftwareGlimpse review

7.8/10

Good

  • Ease of use8
  • Pipeline management8
  • Sales automation8
  • Email capabilities7
  • Reporting8
  • Customization8
How we score →

Catalogue coverage

Official sources
6
Screenshots
12
Official videos
8
Feature claims
19
Pricing records
3
Last verified
15 Aug 2026

Evidence library

Primary sources and SoftwareGlimpse recommendations used for this product analysis.

45 items

Product research

  • Product research

    Primary sourceNeeds refresh

    Freshsales Pricing (product research snapshot)

    Product research

    Verified:

    Open source ↗
  • Product research

    Primary sourceNeeds refresh

    Freshsales Product (product research snapshot)

    Product research

    Verified:

    Open source ↗

Pricing source

  • Pricing source

    Primary sourceVerified

    Freshsales Pricing

    Verified: 13 Aug 2026

    Open source ↗

Official documentation

  • Official documentation

    Primary sourceVerified

    Freshsales Sales CRM

    Verified: 13 Aug 2026

    Open source ↗
  • Official documentation

    Primary sourceVerified

    Freshsales Features

    Verified: 13 Aug 2026

    Open source ↗
  • Official documentation

    Primary sourceVerified

    Freddy AI

    Verified: 13 Aug 2026

    Open source ↗

Screenshot

  • Screenshot

    Primary sourceVerified

    Freshsales product marketing hero visual.

    Official Freshworks DAM asset

    What this demonstrates

    • Freshsales product marketing hero visual.
    Freshsales product hero visual

    Verified: 13 Aug 2026

    Open source ↗
  • Screenshot

    Primary sourceVerified

    Freshsales CRM interface shown in official marketing creative.

    What this demonstrates

    • Freshsales CRM interface shown in official marketing creative.
    Freshsales CRM product interface

    Verified: 13 Aug 2026

    Open source ↗

Official product destinations

Vendor destinations used for research — separate from affiliate visit CTAs.

How we verify information

Learn about our methodology

Multiple source verification

Prefer first-party pricing and product pages over secondary summaries.

Regular monitoring

Domain checked-at timestamps drive freshness and refresh flags.

Expert analysis

Category methodology criteria structure editorial judgment.

Editorial independence

Affiliate links never change scores or ranking decisions.