Dynamics 365 Sales is a strong enterprise CRM for Microsoft shops and a weak fit for simple SMB pipeline buyers. Scores reflect live first-party pricing/product research — not hands-on product testing.
Starting price
$65.00/user/month
Free plan
No
Free trial
30 days
Best for
Mid-market and enterprise teams standardized on Microsoft 365
SoftwareGlimpse review
7.3/10
Good
Use cases pair SoftwareGlimpse fit analysis with official workflow demos when ResearchMedia is linked — not brand promo videos from Overview.
Track deals through stages, keep ownership clear, and see where opportunities stall.
SoftwareGlimpse fit analysis
Native Microsoft 365, Outlook, and Teams sales workflow interoperation
Official vendor workflow demo
This video is hosted on YouTube
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Official vendor video
What this workflow demonstrates
Source: Official Microsoft Dynamics 365. This is vendor training/demo content — not SoftwareGlimpse instruction.
Capture, qualify, and route leads before they become pipeline deals.
SoftwareGlimpse fit analysis
Track leads, accounts, and contacts in Dynamics 365 Sales force automation.
Official vendor tutorial
This video is hosted on YouTube
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Official vendor tutorial
What this workflow demonstrates
Source: Official Microsoft Dynamics 365. This is vendor training/demo content — not SoftwareGlimpse instruction.
Reduce repetitive follow-ups with workflows that still need human judgment.
SoftwareGlimpse fit analysis
Strong forecasting, dashboards, and Power BI analytics story
Official vendor workflow demo
This video is hosted on YouTube
This content is hosted by YouTube. The player loads only after you allow marketing cookies.
Official vendor video
What this workflow demonstrates
Source: Official Microsoft Dynamics 365. This is vendor training/demo content — not SoftwareGlimpse instruction.
Forecast and pipeline reporting managers can trust without spreadsheet rebuilds.
SoftwareGlimpse fit analysis
Power Platform / Dataverse customization and extensibility
Own post-sale accounts with stakeholders, renewals, and expansion opportunities in one place.
SoftwareGlimpse fit analysis
Clear Professional → Enterprise → Premium ladder with published USD list prices
Run targeted outbound sequences with ownership, logging, and clear next steps in CRM.
Capture inbound demand, assign owners fast, and qualify into pipeline without inbox chaos.
Keep territory visits, notes, and follow-ups visible when sellers work away from the desk.
Route and work large inbound or outbound lead volumes without losing ownership or SLAs.
Coordinate multi-stakeholder deals with stages, approvals, and shared buying-group context.
Never drop promised next steps — tasks, reminders, and history attached to the right record.
Build forecasts from pipeline truth — stages, categories, and hygiene — not optimistic storytelling.
Use case information is based on product evidence and common customer workflows. Official demos illustrate vendor workflows; they are not SoftwareGlimpse testing claims.