Dynamics 365 Review
CRM SOFTWAREDynamics 365 Sales is a strong enterprise CRM for Microsoft shops and a weak fit for simple SMB pipeline buyers. Scores reflect live first-party pricing/product research — not hands-on product testing.
Starting price
$65.00/user/month
Free plan
No
Free trial
30 days
Best for
Mid-market and enterprise teams standardized on Microsoft 365
SoftwareGlimpse review
7.3/10
Good
- Ease of use5
- Pipeline management8
- Sales automation8
- Email capabilities8
- Reporting8
- Customization9
Dynamics 365 plans & pricing
USD list prices from Microsoft Dynamics 365 Sales pricing (Aug 2026): Professional $65 / Enterprise $105 / Premium $150 per user/month when paid yearly. Monthly list prices not published on the compared cards. Relationship Sales is variable/contact pricing with a 10-seat minimum. Copilot Credits: 1,000/user/month included on Premium; additional credits via pay-as-you-go or prepaid. Prices vary by currency/region; verify on vendor checkout.
Sales Professional
$65.00
per user / mo, billed annually
- Teams needing core SFA with Microsoft 365 interoperation
Sales Enterprise
$105.00
per user / mo, billed annually
- Everything in Sales Professional, plus:
- Most Microsoft-centric mid-market/enterprise sales orgs
Sales Premium
$150.00
per user / mo, billed annually
- Everything in Sales Enterprise, plus:
- Enterprises investing in agentic sales and sales intelligence
Microsoft Relationship Sales
Custom
Contact sales
- Everything in Sales Premium, plus:
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Rough monthly and annual cost for Dynamics 365 based on list pricing. Confirm rates on the vendor site before buying.
- Monthly
- $325.00
- Annual
- $3,900.00
Dynamics 365 pricing compared
| Metric | Dynamics 365 | ACT! | Affinity | Agile CRM | Apptivo |
|---|---|---|---|---|---|
| Starting price | $65.00/user/month | Custom quote | $166.67/user/month | $8.99/user/month | $15.00/user/month |
| Free plan | No | No | No | Yes | No |
| Free trial | Yes | Yes | No | No | Yes |