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Zendesk Sell Review

CRM SOFTWARE

Zendesk Sell overall score 6.8/10 from equal-weight CRM criteria. Zendesk Sell annual: Team $19, Growth $55, Professional $115, Enterprise $169 per agent/mo.

Last updated 2026-08-16Independent editorial review
  • Starting price

    $19.00/user/month

  • Free plan

    No

  • Free trial

    Yes

  • Best for

    Teams already using Zendesk Support/CX

SoftwareGlimpse review

6.8/10

Average

  • Ease of use7
  • Pipeline management7
  • Sales automation7
  • Email capabilities7
  • Reporting7
  • Customization6
How we score →
By Lee M.FounderReviewed

See Zendesk Sell in action

Official vendor demonstration of product surfaces. It supplements screenshots and editorial analysis — it is not independent SoftwareGlimpse testing.

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Official vendor tutorial

Zendesk Sell: Mobile App Demo

What this shows

  • Zendesk Sell mobile CRM navigation and deal updates
  • On-the-go pipeline and contact workflows from Zendesk

Pricing

Zendesk Sell: Team $19, Growth $55, Professional $115, Enterprise $169 annual per agent (first-party Aug 2026).Full pricing details →

Product screenshots

Product screenshots coming soon

We only publish verified captures from Zendesk Sell's product interface — never stock images, mockups, or teaching diagrams. Screenshots appear here once editorial review confirms them.

How Zendesk Sell works

SoftwareGlimpse teaching diagrams grounded in product concepts — not vendor UI screenshots.

Zendesk Sell pipeline teaching visual

SoftwareGlimpse teaching placeholder for Zendesk Sell pipeline concepts.

Teaching asset path — not a fabricated vendor UI capture; generate/replace with approved teaching art.

https://www.zendesk.com · Checked 2026-08-16

Our verdict

Zendesk Sell: Choose Zendesk Sell when Zendesk CX alignment and published Sell tiers matter. Scores reflect first-party research as of 2026-08-16 — not hands-on product testing.

Best for

  • Teams already using Zendesk Support/CX
  • SMB–mid-market sales needing published Sell tiers
  • Buyers wanting sales CRM tied to Zendesk ecosystem

Not ideal for

  • Buyers seeking cheapest standalone SMB CRM
  • Oracle/Salesforce-stack enterprises
  • Marketing automation platforms

Bottom line

Zendesk Sell annual: Team $19, Growth $55, Professional $115, Enterprise $169 per agent/mo.

Zendesk Sell pros and cons

Pros

  • Published Team–Enterprise Sell pricing
  • Zendesk ecosystem integrations
  • Sales pipeline + engagement tooling
  • Brand trust of Zendesk

Cons

  • Price jumps across tiers
  • Sell vs Support packaging complexity
  • Value-for-money weaker without Zendesk stack
  • AI depth varies by Zendesk SKU era

Pricing comparison

Full comparison →
 Zendesk Sell(this review)ACT!AffinityAgile CRMApptivo
Starting price$19.00/user/monthCustom quote$166.67/user/month$8.99/user/month$15.00/user/month
Free planNoNoNoYesNo
Free trialYesYesNoNoYes

Use cases for Zendesk Sell

Zendesk Sell may not be the best fit if…

  • · Buyers seeking cheapest standalone SMB CRM
  • · Oracle/Salesforce-stack enterprises
  • · Marketing automation platforms

Zendesk Sell guides

Setup, implementation, migration, plans, and worth-it walkthroughs for this product.

Methodology disclosure: scores and recommendations follow SoftwareGlimpse evaluation criteria (version 1.0.0). Affiliate relationships do not determine rankings.

How we recommend: product claims are tied to recorded research where available.

AI-assisted disclosure: drafts may be AI-assisted from approved facts and assessments. Humans approve publishable editorial judgments. AI does not invent live prices or claim hands-on testing.

Part of CRM · Sales CRM

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