SoftwareGlimpse
Microsoft Teams logo

Microsoft Teams Review

BUSINESS COMMUNICATIONS SOFTWARE

Choose Microsoft Teams when collaboration inside Microsoft 365 is the primary job and telephony is an optional add-on — not when you are shopping for a standalone cloud phone.

Last updated 2026-08-17Independent editorial review

  • Starting price

    $0.00/user/month

  • Free plan

    Yes

  • Free trial

    Yes

  • Best for

    Organisations standardised on Microsoft 365 that need chat and meetings as the collaboration hub

Visit Microsoft Teams
View pricing

SoftwareGlimpse review

7.3/10

Good

  • ease of use8
  • voice messaging quality7
  • routing workflows5
  • integrations10
  • analytics6
  • outbound tools3
How we score →

Best Microsoft Teams alternatives

Alternatives are drawn from the product graph and editorial comparisons — not paid placements.

#1
Slack logo

Slack

Researched side-by-side comparison of Microsoft Teams and Slack using business-communications comparison criteria (factual pricing/coverage plus editorial judgments). No universal winner — choose by criterion fit.

From $7.25/user/month

Tech and product orgs standardising on channel-based team messaging
View review →Compare →
#2
Zenzap logo

Zenzap

Professional work-chat app for frontline and multi-site teams replacing WhatsApp groups — free tier, Pro $3/user/month yearly, Business+ $8 with HIPAA, integrations and AI agents.

From $3.00/user/month

View review →Compare →
#3
Zoom logo

Zoom

Researched side-by-side comparison of Microsoft Teams and Zoom using business-communications comparison criteria (factual pricing/coverage plus editorial judgments). No universal winner — choose by criterion fit.

From $15.00/user/month

Video-first orgs standardised on Zoom Workplace
View review →Compare →

Alternatives comparison at a glance

ProductStarting priceFree planFree trial
Microsoft Teams$0.00/user/monthYesYes
Slack$7.25/user/monthYesNo
Zenzap$3.00/user/monthYesNo
Zoom$15.00/user/monthYesYes

How we choose alternatives

Based on our recommendations

Alternatives come from product relationships and documented capability overlap.

Focused on your needs

We highlight when another tool fits a different workflow better.

Independently evaluated

Affiliate relationships never decide who appears here.

Learn about our methodology →