Microsoft Teams Review
BUSINESS COMMUNICATIONS SOFTWAREChoose Microsoft Teams when collaboration inside Microsoft 365 is the primary job and telephony is an optional add-on — not when you are shopping for a standalone cloud phone.
Starting price
$0.00/user/month
Free plan
Yes
Free trial
Yes
Best for
Organisations standardised on Microsoft 365 that need chat and meetings as the collaboration hub
SoftwareGlimpse review
7.3/10
Good
- ease of use8
- voice messaging quality7
- routing workflows5
- integrations10
- analytics6
- outbound tools3
Microsoft Teams plans & pricing
Free Teams tier at $0 for chat/meetings collaboration. Teams Phone Standard ~$10/user/month annual is a telephony add-on requiring a separate eligible Teams/M365 licence, plus PSTN options (PAYG ~$13 / Calling Plan ~$17 / Domestic+International ~$34 research bands). Be honest about M365 dependency and Oct 2023 Teams unbundling — many orgs pay via Microsoft 365 Business/Enterprise SKUs rather than standalone Teams. Cross-checked packaging 2026-08-17; confirm regional Microsoft price lists live.
Microsoft Teams Free
$0.00
Free plan
- Evaluating the product with no paid seats
Teams Phone Standard
$10.00
per user / mo, billed annually
- Everything in Microsoft Teams Free, plus:
- Teams Phone Standard buyers
Teams Calling Plan
$17.00
per user / mo, billed annually
- Everything in Teams Phone Standard, plus:
- Teams Calling Plan buyers
Microsoft 365 Enterprise
Custom
Contact sales
- Everything in Teams Calling Plan, plus:
- Organizations needing custom commercial terms
Estimate team cost
Rough monthly and annual cost for Microsoft Teams based on list pricing. Confirm rates on the vendor site before buying.
- Monthly
- $0.00
- Annual
- $0.00
Microsoft Teams pricing compared
| Metric | Microsoft Teams | Slack | Zenzap | Zoom |
|---|---|---|---|---|
| Starting price | $0.00/user/month | $7.25/user/month | $3.00/user/month | $15.00/user/month |
| Free plan | Yes | Yes | Yes | Yes |
| Free trial | Yes | No | No | Yes |