
Microsoft Teams Review
BUSINESS COMMUNICATIONS SOFTWAREChoose Microsoft Teams when collaboration inside Microsoft 365 is the primary job and telephony is an optional add-on — not when you are shopping for a standalone cloud phone.
Last updated 2026-08-17Independent editorial review
Starting price
$0.00/user/month
Free plan
Yes
Free trial
Yes
Best for
Organisations standardised on Microsoft 365 that need chat and meetings as the collaboration hub
SoftwareGlimpse review
7.3/10
Good
- ease of use8
- voice messaging quality7
- routing workflows5
- integrations10
- analytics6
- outbound tools3
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Contact our team →FAQ answers are based on verified research from official sources and are reviewed regularly for accuracy. Last updated: 2026-08-17.