SoftwareGlimpse
Updated 2026-08-18

Bitrix24 alternatives

Approved substitutes for Bitrix24 from existing SoftwareGlimpse catalogue peers and editorial assessments. This is a job-fit list, not a ranked best-of.

Looking beyond

Bitrix24 logo

Bitrix24

6.8/10

Free-tier all-in-one CRM and collaboration suite with organization-based paid cloud plans.

Read our full Bitrix24 review →

Best overall alternative

HubSpot logo

HubSpot

7.8/10

HubSpot is a catalogue substitute when SMB and mid-market teams wanting free CRM now and room to expand into hubs later. Stay with Bitrix24 when SMBs wanting free all-in-one CRM/collab. Reasons come from approved editorial assessments — not a ranked best-of list.

See how we compare →

Best Bitrix24 alternatives

  • 1
    HubSpot logo

    HubSpot

    Best overall

    HubSpot is a catalogue substitute when SMB and mid-market teams wanting free CRM now and room to expand into hubs later. Stay with Bitrix24 when SMBs wanting free all-in-one CRM/collab. Reasons come from approved editorial assessments — not a ranked best-of list.

    Best for
    SMB and mid-market teams wanting free CRM now and room to expand into hubs later
    Starting price
    See pricing
    View review
    Visit website
  • 2
    Zoho CRM logo

    Zoho CRM

    Zoho CRM is a catalogue substitute when SMB and mid-market sales teams needing affordable multi-edition CRM. Stay with Bitrix24 when SMBs wanting free all-in-one CRM/collab. Reasons come from approved editorial assessments — not a ranked best-of list.

    Best for
    SMB and mid-market sales teams needing affordable multi-edition CRM
    Starting price
    See pricing
    View review
    Visit website
  • 3
    Pipedrive logo

    Pipedrive

    Pipedrive is a catalogue substitute when SMB and mid-market sales teams prioritizing pipeline visibility. Stay with Bitrix24 when SMBs wanting free all-in-one CRM/collab. Reasons come from approved editorial assessments — not a ranked best-of list.

    Best for
    SMB and mid-market sales teams prioritizing pipeline visibility
    Starting price
    See pricing
    View review
    Visit website
  • 4
    Freshworks logo

    Freshsales

    Freshsales is a catalogue substitute when SMB and mid-market teams wanting CRM + phone/email engagement. Stay with Bitrix24 when SMBs wanting free all-in-one CRM/collab. Reasons come from approved editorial assessments — not a ranked best-of list.

    Best for
    SMB and mid-market teams wanting CRM + phone/email engagement
    Starting price
    See pricing
    View review
    Visit website

Compare alternatives side by side

Some links may be affiliate links — we may earn a commission at no extra cost to you. Rankings and scores are never based on commission. Affiliate disclosure

Alternative details

HubSpot

HubSpot is a catalogue substitute when SMB and mid-market teams wanting free CRM now and room to expand into hubs later. Stay with Bitrix24 when SMBs wanting free all-in-one CRM/collab. Reasons come from approved editorial assessments — not a ranked best-of list.

Better when

  • SMB and mid-market teams wanting free CRM now and room to expand into hubs later
  • Organizations aligning marketing + sales + service on one customer platform

Worse when

  • Teams that need a simple single-price sales CRM without hub/seat complexity (consider Pipedrive)
  • Buyers who want native dialer-first workflows as the primary product story (consider Close/Freshsales)

Key tradeoff: Freemium breadth and suite power vs rising seat/hub complexity at scale vs Suite breadth vs focused CRM simplicity.

Zoho CRM

Zoho CRM is a catalogue substitute when SMB and mid-market sales teams needing affordable multi-edition CRM. Stay with Bitrix24 when SMBs wanting free all-in-one CRM/collab. Reasons come from approved editorial assessments — not a ranked best-of list.

Better when

  • SMB and mid-market sales teams needing affordable multi-edition CRM
  • Buyers who want a Free starter tier before paying

Worse when

  • Enterprises needing deepest customization/ecosystem (consider Salesforce)
  • Teams wanting Google Workspace-native CRM (consider Copper)

Key tradeoff: Price and Free tier vs enterprise CRM ceiling vs Suite breadth vs focused CRM simplicity.

Pipedrive

Pipedrive is a catalogue substitute when SMB and mid-market sales teams prioritizing pipeline visibility. Stay with Bitrix24 when SMBs wanting free all-in-one CRM/collab. Reasons come from approved editorial assessments — not a ranked best-of list.

Better when

  • SMB and mid-market sales teams prioritizing pipeline visibility
  • Teams standardizing activity-based selling habits

Worse when

  • Buyers who need native dialer + AI lead scoring tightly bundled like Freshsales
  • Organizations that need unlimited enterprise configurability without caps

Key tradeoff: Pipeline clarity and sales focus vs broader Freshworks-style engagement suites vs Suite breadth vs focused CRM simplicity.

Freshsales

Freshsales is a catalogue substitute when SMB and mid-market teams wanting CRM + phone/email engagement. Stay with Bitrix24 when SMBs wanting free all-in-one CRM/collab. Reasons come from approved editorial assessments — not a ranked best-of list.

Better when

  • SMB and mid-market teams wanting CRM + phone/email engagement
  • Buyers prioritizing AI lead scoring and Freddy assistance

Worse when

  • Teams that want a minimal pipeline board with the lightest possible surface
  • Buyers who need free forever CRM verified on the pricing page

Key tradeoff: Capability depth vs total cost of ownership on higher plans vs Suite breadth vs focused CRM simplicity.

Editorial note

Stay on Bitrix24 when SMBs wanting free all-in-one CRM/collab. Move to HubSpot when SMB and mid-market teams wanting free CRM now and room to expand into hubs later. Move to Zoho CRM when SMB and mid-market sales teams needing affordable multi-edition CRM. Move to Pipedrive when SMB and mid-market sales teams prioritizing pipeline visibility. Move to Freshsales when SMB and mid-market teams wanting CRM + phone/email engagement. Not a ranked best-of list — affiliate relationships never set the order.

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How to choose a Bitrix24 alternative

  • Define your priorities

    List must-have workflows, team size, and budget before you fall for a feature checklist.

  • Compare your options

    Use the same criteria across products — and ignore affiliate status when you weigh fit.

  • Test before you decide

    Trial the shortlist with a real workflow. We only claim hands-on testing when it happened.

Affiliate disclosure: some links may be affiliate links. We may earn a commission at no extra cost to you. Rankings and scores are never based on commission. Full disclosure

Methodology disclosure: scores and recommendations follow SoftwareGlimpse evaluation criteria (version 1.0.0). Affiliate relationships do not determine rankings.

How we recommend: product claims are tied to recorded research where available.

AI-assisted disclosure: drafts may be AI-assisted from approved facts and assessments. Humans approve publishable editorial judgments. AI does not invent live prices or claim hands-on testing.

Editorial methodology · Affiliate disclosure

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