Bitrix24 scores reflect first-party research — not hands-on product testing.
Starting price
€0.00/user/month
Free plan
Yes
Free trial
Yes
Best for
SMBs wanting free all-in-one CRM/collab
SoftwareGlimpse review
6.8/10
Average
Official vendor demonstration of product surfaces. It supplements screenshots and editorial analysis — it is not independent SoftwareGlimpse testing.
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Official vendor tutorial
Verified captures from Bitrix24's product interface.
Bitrix24 CRM interface from official Bitrix24 homepage.
Official vendor marketing/UI asset saved locally with source attribution
https://www.bitrix24.com/ · Checked 2026-08-15
SoftwareGlimpse teaching diagrams grounded in product concepts — not vendor UI screenshots.
SoftwareGlimpse teaching diagram: how Bitrix24 pipelines move deals through stages.
SoftwareGlimpse original teaching diagram — grounded in official product concepts; not a vendor UI capture
https://helpdesk.bitrix24.com/ · Checked 2026-08-15
Bitrix24 is compelling when you want free-start CRM plus collaboration in one org-priced suite. Expect more admin surface than Pipedrive-class tools. Based on first-party research — not hands-on testing.
Bottom line
Free (1–2 users). EUR org/mo cloud: Basic ~€49/€69, Standard €99/€144, Professional €199/€289 (annual/monthly). Enterprise higher. Not per-user.
| Bitrix24(this review) | ACT! | Affinity | Agile CRM | Apptivo | |
|---|---|---|---|---|---|
| Starting price | €0.00/user/month | Custom quote | $166.67/user/month | $8.99/user/month | $15.00/user/month |
| Free plan | Yes | No | No | Yes | No |
| Free trial | Yes | Yes | No | No | Yes |
Pipeline management
Track deals through stages, keep ownership clear, and see where opportunities stall.
Explore use case →Contact management
Keep people, companies, and interaction history in one searchable system.
Explore use case →Sales automation
Reduce repetitive follow-ups with workflows that still need human judgment.
Explore use case →Reporting
Forecast and pipeline reporting managers can trust without spreadsheet rebuilds.
Explore use case →Inbound sales
Capture inbound demand, assign owners fast, and qualify into pipeline without inbox chaos.
Explore use case →Field sales
Keep territory visits, notes, and follow-ups visible when sellers work away from the desk.
Explore use case →Bitrix24 may not be the best fit if…
Setup, implementation, migration, plans, and worth-it walkthroughs for this product.
Interactive helpers use recommendation criteria — affiliate status never changes outcomes.
