Does Creatio have a free plan?

No free plan; $10,000/year minimum purchase.

Does Creatio offer a free trial?

Trial/demo paths available; confirm live.

Is this a hands-on SoftwareGlimpse lab review?

No. This review is approved from first-party Creatio research without hands-on product testing.

Who is Creatio best for?

Mid-market teams needing no-code CRM + workflows Buyers composing Sales with Marketing/Service modules

Creatio Review

CRM SOFTWARE

Creatio scores reflect first-party research — not hands-on product testing.

Last updated 2026-08-15Independent editorial review

Starting price
$40.00/user/month
Free plan
No
Free trial
Yes
Best for
Mid-market teams needing no-code CRM + workflows

Visit Creatio

View pricing Watch Creatio product tour

SoftwareGlimpse review

7.3/10

Good

Ease of use6
Pipeline management8
Sales automation9
Email capabilities7
Reporting7
Customization9

How we score →

By Lee M.FounderReviewed 15 Aug 2026

See Creatio in action

Official vendor demonstration of product surfaces. It supplements screenshots and editorial analysis — it is not independent SoftwareGlimpse testing.

This video is hosted on YouTube

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Official vendor video

Navigating new Creatio licenses & their distribution

What this shows

Creatio license types and distribution
licensing/plan themes as presented by Creatio

Pricing

USD from creatio.com/products/pricing (Aug 2026): Growth $40/user/mo platform; Enterprise $75/user/mo; Sales/Marketing/Service modules +$15 each; Unlimited custom; $10,000/year minimum purchase.Full pricing details →

Growth
Most popular
$40.00
per user / month (annual billing rate shown)
Try Creatio
Enterprise
$75.00
per user / month (annual billing rate shown)
Try Creatio
Unlimited
Custom
Contact sales
Try Creatio

Product screenshots

Verified captures from Creatio's product interface.

Creatio Freedom UI homepage from official Creatio Academy documentation.

Official vendor documentation/marketing UI asset saved locally with source attribution

https://academy.creatio.com/guides/creatio-apps/8.3/creatio-basics/freedomUI/creatio-freedom-shell · Checked 2026-08-15

How Creatio works

SoftwareGlimpse teaching diagrams grounded in product concepts — not vendor UI screenshots.

SoftwareGlimpse teaching diagram: how Creatio pipelines move deals through stages.

SoftwareGlimpse original teaching diagram — grounded in official product concepts; not a vendor UI capture

https://academy.creatio.com/ · Checked 2026-08-15

Our verdict

Creatio is compelling when no-code workflow/CRM composition matters more than a simple pipeline tool. Budget for modules and the $10k/year minimum. Based on first-party research — not hands-on testing.

Best for

Mid-market teams needing no-code CRM + workflows
Buyers composing Sales with Marketing/Service modules
Process-automation-led CRM selections

Not ideal for

Micro teams under annual minimum spend
Simple pipeline-only buyers
Free CRM seekers

Bottom line

Growth $40/user/mo platform, Enterprise $75; Sales/Marketing/Service +$15 each; Unlimited custom; $10,000/year minimum. USD.

Creatio pros and cons

Pros

No-code workflow and process design is a first-class Creatio strength, not a bolt-on
Sales, Marketing, and Service modules can be composed instead of buying a single rigid CRM SKU
Growth and Enterprise list prices are published — easier to model than contact-sales-only suites
Customization depth suits mid-market process apps that have outgrown a simple pipeline CRM

Cons

A $10,000 per year minimum spend prices out micro teams and free-CRM seekers
Sales, Marketing, and Service module add-ons raise TCO beyond the platform tile
Heavier to administer than an SMB pipeline CRM such as a simple HubSpot or Pipedrive motion
Builders need process-design skill; this is not a next-day shared spreadsheet replacement