SoftwareGlimpse

Grasshopper vs Ooma

Compare Grasshopper and Ooma on features, pricing, and buyer fit using the same researched criteria.

Independently recommendedLast updated Aug 18, 20265 evidence sources8 screenshotsHow we compare

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Grasshopper

6.2/10

SMB virtual business numbers with extensions and apps — True Solo from $14/month annual (flat account, not per seat).

Best for

• Solo operators and tiny teams that primarily need a professional virtual number
• SMBs that want flat account pricing instead of per-seat UCaaS maths
• Buyers replacing a personal mobile with a branded business line

Starting from $14.00/user/mo

No free plan

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Our verdict

No universal winner

There is no universal winner between Grasshopper and Ooma. Choose Grasshopper when Solo operators and tiny teams that primarily need a professional virtual number. Choose Ooma when Small businesses that want transparent monthly VoIP without annual contracts. Criterion scores come from approved SoftwareGlimpse editorial assessments and first-party research — not hands-on lab testing.

Grasshopper is better for

✓ AI features

Ooma is better for

✓ Power dialer
✓ CRM / CTI integrations
✓ Routing & IVR
✓ Analytics

Tie

• Number / country coverage
• WhatsApp Business

Choose Grasshopper if: Solo operators and tiny teams that primarily need a professional virtual number

Choose Ooma if: Small businesses that want transparent monthly VoIP without annual contracts

See detailed comparison ↓

Ooma

6.6/10

SMB VoIP (Ooma Office) — Essentials from $19.95/user/mo monthly; Pro $24.95; Pro Plus $29.95 — no annual lock-in.

Best for

• Small businesses that want transparent monthly VoIP without annual contracts
• Teams under ~15 seats needing receptionist, ring groups and optional queues
• Buyers who prefer published Office seat floors over quote-only UCaaS

Starting from $19.95/user/mo

No free plan

Grasshopper vs Ooma at a glance

Criterion-level leaders from verified research.

Full scorecard →

Scorecard preview

Criterion leaders based on verified research — open the Scorecard tab for evidence detail.

Starting pricingDepends
Grasshopper
Ooma
User / licence minimumDepends
Grasshopper
Ooma
Number / country coverageTie
Grasshopper
Ooma
Power dialerOoma
Grasshopper
Ooma
WhatsApp BusinessTie
Grasshopper
Ooma

Which business communications is better for you?

Quick picks based on fit — not a universal ranking.

→ Grasshopper
Best for ai features
Grasshopper leads on ai features (6/10 vs 5/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
→ Ooma
Best for power dialer
Ooma leads on power dialer (4/10 vs 5/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
→ Ooma
Best for crm / cti integrations
Ooma leads on crm integrations (5/10 vs 6/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
→ Ooma
Best for routing & ivr
Ooma leads on routing (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

The biggest differences

Where the products diverge most clearly on verified criteria.

Starting pricing
Depends
Grasshopper
Grasshopper researched starting price from $14/mo; Ooma researched starting price from $19.95/mo. Better value depends on seat minimums and add-ons.
Ooma
Grasshopper researched starting price from $14/mo; Ooma researched starting price from $19.95/mo. Better value depends on seat minimums and add-ons.
WhatsApp Business
Tie
Grasshopper
Grasshopper and Ooma have the same researched availability on whatsapp business (Grasshopper: not-supported; Ooma: not-supported).
Ooma
Grasshopper and Ooma have the same researched availability on whatsapp business (Grasshopper: not-supported; Ooma: not-supported).
Power dialer
Ooma wins
Grasshopper
Trails Ooma on this criterion
Ooma
Ooma leads on power dialer (4/10 vs 5/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Routing & IVR
Ooma wins
Grasshopper
Trails Ooma on this criterion
Ooma
Ooma leads on routing (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
CRM / CTI integrations
Ooma wins
Grasshopper
Trails Ooma on this criterion
Ooma
Ooma leads on crm integrations (5/10 vs 6/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

Which should you choose?

Choose Grasshopper if

Solo operators and tiny teams that primarily need a professional virtual number
SMBs that want flat account pricing instead of per-seat UCaaS maths
Buyers replacing a personal mobile with a branded business line

Choose Ooma if

Small businesses that want transparent monthly VoIP without annual contracts
Teams under ~15 seats needing receptionist, ring groups and optional queues
Buyers who prefer published Office seat floors over quote-only UCaaS

Related comparisons

Alternatives to consider

How we compare

A short look at the comparison process. Full methodology

1
Collect
Collect official product information, pricing, and product evidence.
2
Normalize
Map evidence to the same category evaluation criteria for both products.
3
Compare
Evaluate both products against identical criteria — ties and depends are allowed.
4
Explain
Show why each product wins, loses, or ties, with evidence behind the outcome.

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