SoftwareGlimpse

Grasshopper vs OpenPhone

Compare Grasshopper and OpenPhone on features, pricing, and buyer fit using the same researched criteria.

Independently recommendedLast updated Aug 18, 20265 evidence sources8 screenshotsHow we compare
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Grasshopper logo

Grasshopper

6.2/10

SMB virtual business numbers with extensions and apps — True Solo from $14/month annual (flat account, not per seat).

Best for

  • Solo operators and tiny teams that primarily need a professional virtual number
  • SMBs that want flat account pricing instead of per-seat UCaaS maths
  • Buyers replacing a personal mobile with a branded business line

Starting from $14.00/user/mo

No free plan

VS

Our verdict

Our verdict

No universal winner

There is no universal winner between Grasshopper and OpenPhone. Choose Grasshopper when Solo operators and tiny teams that primarily need a professional virtual number. Choose OpenPhone when SMB teams that want a modern shared business number with SMS and AI answering. Criterion scores come from approved SoftwareGlimpse editorial assessments and first-party research — not hands-on lab testing.

OpenPhone is better for

  • Power dialer
  • CRM / CTI integrations
  • Routing & IVR
  • Analytics

Tie

  • Number / country coverage
  • WhatsApp Business

Choose Grasshopper if: Solo operators and tiny teams that primarily need a professional virtual number

Choose OpenPhone if: SMB teams that want a modern shared business number with SMS and AI answering

See detailed comparison ↓
OpenPhone logo

OpenPhone

7.5/10

Modern SMB shared business phone (also branded Quo) with shared numbers, SMS and Sona AI — Starter from $15/user/month annual.

Best for

  • SMB teams that want a modern shared business number with SMS and AI answering
  • Founders and small sales/support teams who need transparent per-seat pricing without a 3-licence floor
  • Teams standardising on HubSpot/Salesforce once they move to Business

Starting from $15.00/user/mo

No free plan

Grasshopper vs OpenPhone at a glance

Criterion-level leaders from verified research.

Full scorecard →

Scorecard preview

Criterion leaders based on verified research — open the Scorecard tab for evidence detail.

  • Starting pricingDepends

    Grasshopper

    OpenPhone

  • User / licence minimumDepends

    Grasshopper

    OpenPhone

  • Number / country coverageTie

    Grasshopper

    OpenPhone

  • Power dialerOpenPhone

    Grasshopper

    OpenPhone

  • WhatsApp BusinessTie

    Grasshopper

    OpenPhone

Which business communications is better for you?

Quick picks based on fit — not a universal ranking.

  • OpenPhone

    Best for power dialer

    OpenPhone leads on power dialer (4/10 vs 5/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

  • OpenPhone

    Best for crm / cti integrations

    OpenPhone leads on crm integrations (5/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

  • OpenPhone

    Best for routing & ivr

    OpenPhone leads on routing (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

The biggest differences

Where the products diverge most clearly on verified criteria.

  • Starting pricing

    Depends

    Grasshopper

    Grasshopper researched starting price from $14/mo; OpenPhone researched starting price from $15/mo. Better value depends on seat minimums and add-ons.

    OpenPhone

    Grasshopper researched starting price from $14/mo; OpenPhone researched starting price from $15/mo. Better value depends on seat minimums and add-ons.

  • WhatsApp Business

    Tie

    Grasshopper

    Grasshopper and OpenPhone have the same researched availability on whatsapp business (Grasshopper: not-supported; OpenPhone: not-supported).

    OpenPhone

    Grasshopper and OpenPhone have the same researched availability on whatsapp business (Grasshopper: not-supported; OpenPhone: not-supported).

  • Power dialer

    OpenPhone wins

    Grasshopper

    Trails OpenPhone on this criterion

    OpenPhone

    OpenPhone leads on power dialer (4/10 vs 5/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

  • Routing & IVR

    OpenPhone wins

    Grasshopper

    Trails OpenPhone on this criterion

    OpenPhone

    OpenPhone leads on routing (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

  • CRM / CTI integrations

    OpenPhone wins

    Grasshopper

    Trails OpenPhone on this criterion

    OpenPhone

    OpenPhone leads on crm integrations (5/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

Which should you choose?

Choose Grasshopper if

  • Solo operators and tiny teams that primarily need a professional virtual number
  • SMBs that want flat account pricing instead of per-seat UCaaS maths
  • Buyers replacing a personal mobile with a branded business line

Choose OpenPhone if

  • SMB teams that want a modern shared business number with SMS and AI answering
  • Founders and small sales/support teams who need transparent per-seat pricing without a 3-licence floor
  • Teams standardising on HubSpot/Salesforce once they move to Business

How we compare

A short look at the comparison process. Full methodology

  1. 1

    Collect

    Collect official product information, pricing, and product evidence.

  2. 2

    Normalize

    Map evidence to the same category evaluation criteria for both products.

  3. 3

    Compare

    Evaluate both products against identical criteria — ties and depends are allowed.

  4. 4

    Explain

    Show why each product wins, loses, or ties, with evidence behind the outcome.

Still deciding between Grasshopper and OpenPhone?

Use Best communications software for a shortlist matched to your priorities, or build another side-by-side comparison.

  • Independent criterion outcomes
  • No invented scores or prices
  • Affiliate links never change winners

Some visit links may be affiliate links — we may earn a commission at no extra cost to you. Comparison outcomes are never based on commission.

Affiliate disclosure: some links may be affiliate links. We may earn a commission at no extra cost to you. Rankings and scores are never based on commission. Full disclosure

Methodology disclosure: scores and recommendations follow SoftwareGlimpse evaluation criteria (version 1.0.0). Affiliate relationships do not determine rankings.

How we recommend: product claims are tied to recorded research where available.

AI-assisted disclosure: drafts may be AI-assisted from approved facts and assessments. Humans approve publishable editorial judgments. AI does not invent live prices or claim hands-on testing.