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Grasshopper Review

BUSINESS COMMUNICATIONS SOFTWARE

Choose Grasshopper when you mainly need an affordable professional virtual number with simple extensions — not a full cloud phone / UCaaS suite.

Last updated 2026-08-17Independent editorial review
  • Starting price

    $14.00/user/month

  • Free plan

    No

  • Free trial

    7 days

  • Best for

    Solo operators and tiny teams that primarily need a professional virtual number

SoftwareGlimpse review

6.2/10

Average

  • ease of use9
  • voice messaging quality7
  • routing workflows6
  • integrations5
  • analytics5
  • outbound tools4
How we score →
By Lee M.FounderReviewed

See Grasshopper in action

Official vendor demonstration of product surfaces. It supplements screenshots and editorial analysis — it is not independent SoftwareGlimpse testing.

This video is hosted on YouTube

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Official vendor webinar

On-Demand Webinar – Revolutionize Every Call with GoTo Connect’s AI Receptionist

How Grasshopper presents the product in an official vendor video.

What this shows

  • Grasshopper product surfaces as shown in the official vendor video
  • UI/workflow layout marketed by the vendor

Pricing

grasshopper.com/pricing confirms plans + 7-day trial (2026-08-17) but plan dollars render interactively. Medium-confidence floors from corroborating 2026 sources: True Solo $14, Solo Plus $25, Small Business $55 per month annual ($18/$32/$70 monthly). Flat account pricing (not per-seat). Extra numbers ~$9/mo; extensions ~$3/mo on Solo Plus; A2P messaging fees apply. Some sources cite Small Business higher ($80) — treat $55 as the commonly listed annual floor and confirm live.Full pricing details →
  • True Solo

    $14.00

    per month (annual billing rate shown)

    From ~$14/month annual (medium confidence). 1 user, 1 number, 1 extension — simplest virtual business line.

    • maximumSeats: 1
  • Solo Plus

    Most popular

    $25.00

    per month (annual billing rate shown)

    From ~$25/month annual. Unlimited users, 1 number, 3 extensions; unlocks recording, simultaneous ringing and IVR menus.

  • Small Business

    $55.00

    per month (annual billing rate shown)

    From ~$55/month annual (some sources cite higher — confirm live). 4 numbers, unlimited extensions.

Product screenshots

Verified captures from Grasshopper's product interface.

Grasshopper product story UI frame 1

Product story UI frame from the official Grasshopper homepage.

Official Grasshopper marketing UI asset

https://grasshopper.com/ · Checked 2026-08-17

Our verdict

Choose Grasshopper when you mainly need an affordable professional virtual number with simple extensions — not a full cloud phone / UCaaS suite. Compare OpenPhone for a modern shared SMB phone with AI, CallHippo for SMB calling + dialer-adjacent features, and Nextiva when you need all-in-one business communications. Scores reflect first-party documentation as of 2026-08-17 — not hands-on product testing. Confirm current packaging, minimums and usage rates on the vendor site before purchase.

Best for

  • Solo operators and tiny teams that primarily need a professional virtual number
  • SMBs that want flat account pricing instead of per-seat UCaaS maths
  • Buyers replacing a personal mobile with a branded business line

Not ideal for

  • Teams needing full UCaaS (meetings + team chat + deep IVR + CTI)
  • Sales orgs that need a power dialer or CRM-first phone
  • Multi-country or contact-centre deployments

Bottom line

True Solo ~$14, Solo Plus ~$25, Small Business ~$55 per month annual ($18/$32/$70 monthly) — medium confidence from 2026 corroboration; interactive grasshopper.com/pricing (2026-08-17). Flat account pricing. Extra numbers ~$9/mo. 7-day trial. Confirm live.

Grasshopper pros and cons

Pros

  • Very low flat entry — True Solo ~$14/month annual
  • Simple virtual number + extensions model entrepreneurs understand
  • 7-day free trial, no credit card required (vendor claim)
  • Solo Plus unlocks unlimited users on one number
  • SMS and voicemail transcription available

Cons

  • Thin UCaaS — no native team chat or video meetings suite
  • IVR/recording gated to Solo Plus+
  • Weak CRM/CTI versus modern SMB phones
  • No power dialer or WhatsApp Business
  • Plan dollars medium confidence on interactive pricing page

Pricing comparison

Full comparison →
 Grasshopper(this review)OpenPhoneCallHippoNextivaKrispCall
Starting price$14.00/user/month$15.00/user/month$18.00/user/month$15.00/user/month$12.00/user/month
Free planNoNoYesNoNo
Free trialYesYesYesYesNo

Use cases for Grasshopper

Grasshopper may not be the best fit if…

  • · Teams needing full UCaaS (meetings + team chat + deep IVR + CTI)
  • · Sales orgs that need a power dialer or CRM-first phone
  • · Multi-country or contact-centre deployments

Grasshopper guides

Setup, implementation, migration, plans, and worth-it walkthroughs for this product.

Methodology disclosure: scores and recommendations follow SoftwareGlimpse evaluation criteria (version 1.0.0). Affiliate relationships do not determine rankings.

How we recommend: product claims are tied to recorded research where available.

AI-assisted disclosure: drafts may be AI-assisted from approved facts and assessments. Humans approve publishable editorial judgments. AI does not invent live prices or claim hands-on testing.