Choose Ooma when you want an affordable SMB business phone with published monthly floors and no annual contract — especially under ~15 seats.
Starting price
$19.95/user/month
Free plan
No
Free trial
Yes
Best for
Small businesses that want transparent monthly VoIP without annual contracts
SoftwareGlimpse review
6.6/10
Average
Official vendor demonstration of product surfaces. It supplements screenshots and editorial analysis — it is not independent SoftwareGlimpse testing.
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Official vendor video
How Ooma presents the product in an official vendor video.
$19.95
per user / month
$19.95/user/month. Extension + local number, unlimited US/CA/Mexico/PR calling, virtual receptionist, ring groups, mobile apps.
$24.95
per user / month
$24.95/user/month. Adds Ooma Meetings (25), call recording, SMS (account-wide caps), voicemail transcription, enhanced blocking.
$29.95
per user / month
$29.95/user/month. Call queues, CRM integrations, hot desking, larger meetings (100), expanded receptionist.
Verified captures from Ooma's product interface.
Official Ooma YouTube thumbnail for AI Answering Service/Receptionist (ooma.com bot-blocked at capture).
Official Ooma YouTube thumbnail showing AI receptionist product UI
https://www.youtube.com/watch?v=6tXSExcRMcs · Checked 2026-08-17
Choose Ooma when you want an affordable SMB business phone with published monthly floors and no annual contract — especially under ~15 seats. Compare CallHippo for dialer-adjacent SMB value, Vonage for promo annual per-line packaging, OpenPhone for modern shared-number UX, and Grasshopper for the simplest virtual-number entry. Scores reflect first-party documentation as of 2026-08-17 — not hands-on product testing. Confirm current packaging, minimums and usage rates on the vendor site before purchase.
Bottom line
Essentials $19.95, Pro $24.95, Pro Plus $29.95 per user/month USD confirmed on Ooma Office pricing chart (updated 2026-04-15; retrieved 2026-08-17). Extra numbers $9.95/mo; SMS packs beyond caps. No annual lock-in. High confidence.
| Ooma(this review) | CallHippo | Vonage | OpenPhone | Grasshopper | |
|---|---|---|---|---|---|
| Starting price | $19.95/user/month | $18.00/user/month | $13.99/user/month | $15.00/user/month | $14.00/user/month |
| Free plan | No | Yes | No | No | No |
| Free trial | Yes | Yes | No | Yes | Yes |
Business phone
Give the business real phone numbers, shared answering, and call logging instead of personal mobiles.
Explore use case →Sales calling & dialing
Run outbound call volume with dialing tools and automatic CRM logging instead of hand-typed numbers.
Explore use case →Ooma may not be the best fit if…
Setup, implementation, migration, plans, and worth-it walkthroughs for this product.
