Aircall Review
BUSINESS COMMUNICATIONS SOFTWAREChoose Aircall when CRM/helpdesk CTI depth, IVR routing and outbound dialing must live in one mid-market phone system and you can commit to at least three licences.
Starting price
$30.00/user/month
Free plan
No
Free trial
Yes
Best for
Mid-market sales and support teams that need CRM/helpdesk CTI as a primary buying criterion
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SoftwareGlimpse review
8.3/10
Good
- ease of use8
- voice messaging quality9
- routing workflows9
- integrations10
- analytics8
- outbound tools8
Aircall plans & pricing
Verified 2026-08-17 from aircall.io/pricing. Plan structure is first-party: Essentials and Professional both require a 3-licence minimum with 1 local or toll-free number included, unlimited inbound and unlimited simultaneous outbound calls, and annual billing discounted 25% vs monthly; Custom requires a 25-licence minimum. Seat dollars are rendered client-side on the pricing page, so the widely published floors — Essentials ~$30/licence/month and Professional ~$50/licence/month on annual billing — are recorded at medium confidence. AI Voice Agents (per minute, 50 free minutes/account/month), AI Assist, AI Assist Pro, Analytics+ and WhatsApp in Aircall are separately priced add-ons. Domestic SMS/MMS rates for the US, Canada, UK, Australia, France and Germany are quote-based.
Essentials
$30.00
per user / mo, billed annually
- Small teams starting with core workflows
Professional
$50.00
per user / mo, billed annually
- Everything in Essentials, plus:
- Teams that need deeper reporting and process controls
Custom
Custom
Contact sales
- Everything in Professional, plus:
- Organizations needing custom commercial terms
Estimate team cost
Rough monthly and annual cost for Aircall based on list pricing. Confirm rates on the vendor site before buying.
- Monthly
- $150.00
- Annual
- $1,800.00
Aircall pricing compared
| Metric | Aircall | RingCentral | Dialpad | Zoom | Nextiva |
|---|---|---|---|---|---|
| Starting price | $30.00/user/month | $20.00/user/month | $15.00/user/month | $15.00/user/month | $15.00/user/month |
| Free plan | No | No | No | Yes | No |
| Free trial | Yes | Yes | Yes | Yes | Yes |