Aircall Review
BUSINESS COMMUNICATIONS SOFTWAREChoose Aircall when CRM/helpdesk CTI depth, IVR routing and outbound dialing must live in one mid-market phone system and you can commit to at least three licences.
Starting price
$30.00/user/month
Free plan
No
Free trial
Yes
Best for
Mid-market sales and support teams that need CRM/helpdesk CTI as a primary buying criterion
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SoftwareGlimpse review
8.3/10
Good
- ease of use8
- voice messaging quality9
- routing workflows9
- integrations10
- analytics8
- outbound tools8
Best Aircall alternatives
Alternatives are drawn from the product graph and editorial comparisons — not paid placements.
RingCentral
Enterprise-grade UCaaS / cloud phone platform (RingEX) with deep call routing, video, team messaging and contact-centre options — Core from ~$20/user/month annual.
From $20.00/user/month
Dialpad
AI-first cloud phone (Dialpad Connect) with included transcription/summaries — Standard from $15/user/month annual; Sell and Support are separate product ladders.
From $15.00/user/month
Zoom
Meetings-first Workplace suite plus Zoom Phone UCaaS — Phone US/CA Unlimited research floor ~$15–16/user/month; free meetings/chat exist but Phone is paid.
From $15.00/user/month
Nextiva
SMB-friendly unified business communications — Core $15, Engage $25, Scale $75 per user/month annual, with messaging apps including WhatsApp and a Contact Center ladder from $75/agent.
From $15.00/user/month
CallHippo
Researched side-by-side comparison of Aircall and CallHippo using business-communications comparison criteria (factual pricing/coverage plus editorial judgments). No universal winner — choose by criterion fit.
Pricing coverage pending
SMB teams under three seats or on a tight budget
KrispCall
Researched side-by-side comparison of Aircall and KrispCall using business-communications comparison criteria (factual pricing/coverage plus editorial judgments). No universal winner — choose by criterion fit.
Pricing coverage pending
Startups and agencies needing cheap numbers in multiple countries
Freshcaller
Researched side-by-side comparison of Aircall and Freshcaller using business-communications comparison criteria (factual pricing/coverage plus editorial judgments). No universal winner — choose by criterion fit.
Pricing coverage pending
Support teams already on Freshdesk or Freshsales
Kixie
AI-powered sales dialer and business phone platform for CRM-connected outbound calling, SMS, and coaching.
Pricing coverage pending
Alternatives comparison at a glance
| Product | Starting price | Free plan | Free trial |
|---|---|---|---|
| Aircall | $30.00/user/month | No | Yes |
| RingCentral | $20.00/user/month | No | Yes |
| Dialpad | $15.00/user/month | No | Yes |
| Zoom | $15.00/user/month | Yes | Yes |
| Nextiva | $15.00/user/month | No | Yes |
| CallHippo | — | No | No |
| KrispCall | — | No | No |
| Freshcaller | — | No | No |
| Kixie | — | No | No |
How we choose alternatives
Based on our recommendations
Alternatives come from product relationships and documented capability overlap.
Focused on your needs
We highlight when another tool fits a different workflow better.
Independently evaluated
Affiliate relationships never decide who appears here.