SoftwareGlimpse

monday sales CRM vs Zendesk Sell

Compare monday sales CRM and Zendesk Sell on features, pricing, and buyer fit using the same researched criteria.

Independently recommendedLast updated Aug 20, 20266 evidence sources14 screenshotsHow we compare

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monday sales CRM

7.3/10

Work OS–style sales CRM from monday.com for visual pipelines, automations, and team collaboration.

Best for

• monday sales CRM fits many small-business CRM evaluations
• monday sales CRM is evaluated here as a CRM/sales tool
• monday sales CRM applies monday.com’s Work OS boards to sales pipelines, automations, and collaborative deal management.

Starting from €12.00/user/mo

No free plan

Visit monday sales CRM

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Our verdict

No universal winner

There is no universal winner between monday sales CRM and Zendesk Sell. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.

monday sales CRM is better for

✓ Ease of use
✓ Pipeline management
✓ Sales automation
✓ Reporting

Zendesk Sell is better for

✓ Email capabilities
✓ Scalability

Tie

• Integrations

Choose monday sales CRM if: monday sales CRM fits many small-business CRM evaluations

Choose Zendesk Sell if: Sales CRM from Zendesk for teams that want pipeline management alongside the broader Zendesk customer experience stack.

See detailed comparison ↓

Zendesk Sell

6.8/10

Zendesk Sell CRM; Team $19 through Enterprise $169/agent/mo annual.

Best for

• Sales CRM from Zendesk for teams that want pipeline management alongside the broader Zendesk customer experience stack.

Starting from $19.00/user/mo

No free plan

Visit Zendesk Sell

monday sales CRM vs Zendesk Sell at a glance

Criterion-level leaders from verified research.

Full scorecard →

Scorecard preview

Criterion leaders based on verified research — open the Scorecard tab for evidence detail.

Ease of usemonday sales CRM
monday sales CRM
Zendesk Sell
Pipeline managementmonday sales CRM
monday sales CRM
Zendesk Sell
Sales automationmonday sales CRM
monday sales CRM
Zendesk Sell
Email capabilitiesZendesk Sell
monday sales CRM
Zendesk Sell
Reportingmonday sales CRM
monday sales CRM
Zendesk Sell

Which CRM is better for you?

Quick picks based on fit — not a universal ranking.

→ monday sales CRM
Best for ease of use
monday sales CRM leads on ease of use (8/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
→ monday sales CRM
Best for pipeline management
monday sales CRM leads on pipeline management (8/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
→ monday sales CRM
Best for sales automation
monday sales CRM leads on sales automation (8/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
→ Zendesk Sell
Best for email capabilities
Stronger coverage across email sync, email tracking, email sequences, call functionality. editorial scores are close (7/10 vs 7/10).
→ Zendesk Sell
Best for scalability
Zendesk Sell leads on scalability (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

The biggest differences

Where the products diverge most clearly on verified criteria.

Pipeline management
monday sales CRM wins
monday sales CRM
monday sales CRM leads on pipeline management (8/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Zendesk Sell
Trails monday sales CRM on this criterion
Email capabilities
Zendesk Sell wins
monday sales CRM
Trails Zendesk Sell on this criterion
Zendesk Sell
Stronger coverage across email sync, email tracking, email sequences, call functionality. editorial scores are close (7/10 vs 7/10).
Sales automation
monday sales CRM wins
monday sales CRM
monday sales CRM leads on sales automation (8/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Zendesk Sell
Trails monday sales CRM on this criterion
Reporting
monday sales CRM wins
monday sales CRM
Stronger coverage across reporting, forecasting. editorial scores are close (7/10 vs 7/10).
Zendesk Sell
Trails monday sales CRM on this criterion
Value for money
Depends
monday sales CRM
monday sales CRM researched starting price $12/user/mo vs Zendesk Sell $19/user/mo. Better value depends on which features you need on that plan.
Zendesk Sell
monday sales CRM researched starting price $12/user/mo vs Zendesk Sell $19/user/mo. Better value depends on which features you need on that plan.

Which should you choose?

Choose monday sales CRM if

monday sales CRM fits many small-business CRM evaluations
monday sales CRM is evaluated here as a CRM/sales tool
monday sales CRM applies monday.com’s Work OS boards to sales pipelines, automations, and collaborative deal management.

Choose Zendesk Sell if

Sales CRM from Zendesk for teams that want pipeline management alongside the broader Zendesk customer experience stack.

Related comparisons

Alternatives to consider

How we compare

A short look at the comparison process. Full methodology

1
Collect
Collect official product information, pricing, and product evidence.
2
Normalize
Map evidence to the same category evaluation criteria for both products.
3
Compare
Evaluate both products against identical criteria — ties and depends are allowed.
4
Explain
Show why each product wins, loses, or ties, with evidence behind the outcome.

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