SoftwareGlimpse

Bitrix24 vs monday sales CRM

Bitrix24 fits bitrix24 fits many small-business crm evaluations; monday sales CRM fits monday sales crm fits many small-business crm evaluations.

Independently recommendedLast updated Sep 24, 20264 evidence sources24 screenshotsHow we compare
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Bitrix24 logo

Bitrix24

6.8/10

Free-tier all-in-one CRM and collaboration suite with organization-based paid cloud plans.

Best for

  • • Bitrix24 fits many small-business CRM evaluations
  • • Bitrix24 is evaluated here as a CRM/sales tool
  • • Bitrix24 is an all-in-one CRM and collaboration suite with a free tier and organization-based cloud pricing

Starting from €0.00/user/mo

Free plan available

Visit Bitrix24
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VS

Our verdict

Our verdict

No universal winner

There is no universal winner between Bitrix24 and monday sales CRM. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.

Bitrix24 is better for

  • ✓ Scalability
  • ✓ Value for money

monday sales CRM is better for

  • ✓ Ease of use
  • ✓ Pipeline management
  • ✓ Sales automation
  • ✓ Email capabilities

Tie

  • • Customization

Choose Bitrix24 if: Bitrix24 fits many small-business CRM evaluations

Choose monday sales CRM if: monday sales CRM fits many small-business CRM evaluations

See detailed comparison ↓
monday sales CRM logo

monday sales CRM

7.3/10

Work OS–style sales CRM from monday.com for visual pipelines, automations, and team collaboration.

Best for

  • • monday sales CRM fits many small-business CRM evaluations
  • • monday sales CRM is evaluated here as a CRM/sales tool
  • • monday sales CRM applies monday.com’s Work OS boards to sales pipelines, automations, and collaborative deal management

Starting from €12.00/user/mo

No free plan

Visit monday sales CRM
Read review

Quick verdict

Start here — then dig into the evidence below.

Choose Bitrix24 if…

  • Bitrix24 fits many small-business CRM evaluations
  • Bitrix24 is evaluated here as a CRM/sales tool
  • Bitrix24 is an all-in-one CRM and collaboration suite with a free tier and organization-based cloud pricing
  • You prioritize scalability

Choose monday sales CRM if…

  • monday sales CRM fits many small-business CRM evaluations
  • monday sales CRM is evaluated here as a CRM/sales tool
  • monday sales CRM applies monday.com’s Work OS boards to sales pipelines, automations, and collaborative deal management
  • You prioritize ease of use

Overall recommendation

There is no universal winner between Bitrix24 and monday sales CRM. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.

Key trade-off

Bitrix24 trades toward scalability; monday sales CRM trades toward ease of use.

Winner by category

Only dimensions with researched evidence for this pair.

DimensionWinnerWhy
Ease of usemonday sales CRM winsmonday sales CRM leads on ease of use (6/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Salesmonday sales CRM winsmonday sales CRM leads on pipeline management (7/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Automationmonday sales CRM winsmonday sales CRM leads on sales automation (7/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Email capabilitiesmonday sales CRM winsmonday sales CRM leads on email capabilities (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Reportingmonday sales CRM winsmonday sales CRM leads on reporting (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
CustomizationTieBitrix24 and monday sales CRM are close on customization (8/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Integrationsmonday sales CRM winsmonday sales CRM leads on integrations (7/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Administrationmonday sales CRM winsmonday sales CRM leads on administration (5/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Enterprise suitabilityBitrix24 winsBitrix24 leads on scalability (8/10 vs 6/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
ValueBitrix24 winsBetter for value for money

Side-by-side feature matrix

Normalized availability from product research — empty rows are not shown.

Core CRM

FeatureBitrix24monday sales CRM
Contact managementStrongStrong
Lead managementStrongStrong
Pipeline managementStrongStrong
Deal managementStrongStrong

Sales engagement

FeatureBitrix24monday sales CRM
Email syncStrongStrong
Workflow automationStrongStrong
Sales automationStrongStrong

Reporting

FeatureBitrix24monday sales CRM
ReportingStrongStrong
ForecastingModerateModerate

Platform

FeatureBitrix24monday sales CRM
IntegrationsStrongStrong
Custom fieldsStrongStrong
Custom pipelinesStrongStrong
Mobile appStrongStrong
AI assistanceModerateModerate

Pricing comparison

Pricing evidence last checked Sep 8, 2026.

Bitrix24 logo

Bitrix24

From €0.00/user/mo

Free plan availableFree trial available
  • Free€0.00/user/mo
  • Basic€49.00/mo
  • Standard€99.00/mo
  • Professional€199.00/mo
  • EnterpriseCustom
monday sales CRM logo

monday sales CRM

From €12.00/user/mo

No free planFree trial available
  • Basic€12.00/user/mo
  • Standard€17.00/user/mo
  • Pro€28.00/user/mo
  • UltimateSee details

Seat-count estimates

Labeled estimates from verified starting per-seat pricing — not invoices.

SeatsBitrix24monday sales CRM
5—~€60.00/mo (Basic × 5)
10—~€120.00/mo (Basic × 10)
25—~€300.00/mo (Basic × 25)
50—~€600.00/mo (Basic × 50)

Estimate from verified starting per-seat pricing — actual total depends on plan, annual discounts, and add-ons.

Researched list starting prices: Bitrix24 from $0/user/mo; monday sales CRM from $12/user/mo. Bitrix24 publishes a free plan. Confirm live vendor pricing before buying.

Open cost calculator →

Best for

Scenario picks from researched strengths — not a universal ranking.

  • → Bitrix24

    Best for scalability

    Bitrix24 leads on scalability (8/10 vs 6/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

  • → Bitrix24

    Best for value for money

    Better for value for money

  • → monday sales CRM

    Best for ease of use

    monday sales CRM leads on ease of use (6/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

  • → monday sales CRM

    Best for pipeline management

    monday sales CRM leads on pipeline management (7/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

  • → monday sales CRM

    Best for sales automation

    monday sales CRM leads on sales automation (7/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

The differences that actually matter

Pair-specific analysis for Bitrix24 vs monday sales CRM — not generic category copy.

  • Pipeline management

    monday sales CRM ahead

    On pipeline management, monday sales CRM is ahead. Bitrix24: Trails monday sales CRM on this criterion. monday sales CRM: monday sales CRM leads on pipeline management (7/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.. Feature evidence also diverges on Forecasting (Bitrix24: Moderate; monday sales CRM: Moderate).

  • Email capabilities

    monday sales CRM ahead

    On email capabilities, monday sales CRM is ahead. Bitrix24: Trails monday sales CRM on this criterion. monday sales CRM: monday sales CRM leads on email capabilities (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing..

  • Sales automation

    monday sales CRM ahead

    On sales automation, monday sales CRM is ahead. Bitrix24: Trails monday sales CRM on this criterion. monday sales CRM: monday sales CRM leads on sales automation (7/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing..

  • Reporting

    monday sales CRM ahead

    On reporting, monday sales CRM is ahead. Bitrix24: Trails monday sales CRM on this criterion. monday sales CRM: monday sales CRM leads on reporting (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing..

  • Value for money

    Bitrix24 ahead

    On value for money, Bitrix24 is ahead. Bitrix24: Better for value for money. monday sales CRM: Trails Bitrix24 on this criterion.

Pros and cons

Product-specific for this pair — derived from researched outcomes and editorial notes.

Bitrix24 logo

Bitrix24

Pros

  • Stronger on scalability
  • Stronger on value for money

Cons

  • Trails on ease of use
  • Trails on pipeline management
  • Trails on sales automation
monday sales CRM logo

monday sales CRM

Pros

  • Stronger on ease of use
  • Stronger on pipeline management
  • Stronger on sales automation
  • Stronger on email capabilities

Cons

  • Trails on scalability
  • Trails on value for money

Implementation & learning curve

Based on researched setup / ease criteria for this pair.

Bitrix24

  • Trails on ease of use relative to monday sales CRM
  • Trails on administration relative to monday sales CRM

monday sales CRM

  • Stronger on ease of use: monday sales CRM leads on ease of use (6/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
  • Stronger on administration: monday sales CRM leads on administration (5/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

Integrations

Overlaps and exclusives from product integration data when available.

Bitrix24: Strong. monday sales CRM: Strong.

Who should not choose each product

Decision quality improves when we say who should walk away.

Don't choose Bitrix24 if…

  • You need monday sales CRM's stronger ease of use more than Bitrix24's strengths
  • You need monday sales CRM's stronger pipeline management more than Bitrix24's strengths
  • You need monday sales CRM's stronger sales automation more than Bitrix24's strengths
  • Your primary fit looks closer to: monday sales CRM fits many small-business CRM evaluations

Don't choose monday sales CRM if…

  • You need Bitrix24's stronger scalability more than monday sales CRM's strengths
  • You need Bitrix24's stronger value for money more than monday sales CRM's strengths
  • Your primary fit looks closer to: Bitrix24 fits many small-business CRM evaluations
  • Your primary fit looks closer to: Bitrix24 is evaluated here as a CRM/sales tool

Alternatives worth considering

When neither product is the right fit.

  • HubSpot logoHubSpot

    AI-powered customer platform with free forever CRM, plus paid Smart CRM seats and Sales/Marketing/Service hubs for growing teams.

  • Zoho CRM logoZoho CRM

    Affordable multi-edition sales CRM with free tier, automation, and Zia AI across Standard through Ultimate.

  • Pipedrive logoPipedrive

    Pipeline-first sales CRM for visual deal management, activity-based selling, and growing sales teams.

  • Freshworks logoFreshsales

    Freshworks sales CRM for lead management and pipeline workflows.

Final verdict

Scenario-level close — not a repeat of the intro.

Bitrix24 wins when…

Bitrix24 fits many small-business CRM evaluations

monday sales CRM wins when…

monday sales CRM fits many small-business CRM evaluations

  • Best for scalabilityBitrix24
  • Best for value for moneyBitrix24
  • Best for ease of usemonday sales CRM
  • Best for pipeline managementmonday sales CRM

Which one should you choose?

Choose Bitrix24 if:

  • Bitrix24 fits many small-business CRM evaluations
  • Bitrix24 is evaluated here as a CRM/sales tool
  • Bitrix24 is an all-in-one CRM and collaboration suite with a free tier and organization-based cloud pricing

Choose monday sales CRM if:

  • monday sales CRM fits many small-business CRM evaluations
  • monday sales CRM is evaluated here as a CRM/sales tool
  • monday sales CRM applies monday.com’s Work OS boards to sales pipelines, automations, and collaborative deal management

Product screenshots

Real product UI from our media library — no placeholders.

Bitrix24

  • Bitrix24 CRM interface from official Bitrix24 homepage.
  • Bitrix24 workspace UI from official Bitrix24 homepage.
  • Bitrix24 tasks UI from official Bitrix24 homepage.
  • Bitrix24 sites UI from official Bitrix24 homepage.

monday sales CRM

  • monday sales CRM board UI from official monday.com/crm.
  • monday CRM data workspace visual from official monday.com/crm.
  • monday CRM pipeline/group UI from official monday marketing.
  • monday CRM pipeline UI from official monday.com/crm.

FAQ

Is Bitrix24 better than monday sales CRM?
There is no universal winner between Bitrix24 and monday sales CRM. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.
Which is easier to use?
monday sales CRM leads on ease of use (6/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Which CRM fits which team?
Bitrix24: Bitrix24 fits many small-business CRM evaluations monday sales CRM: monday sales CRM fits many small-business CRM evaluations
Which is stronger for sales automation?
monday sales CRM leads on sales automation (7/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Does Bitrix24 or monday sales CRM have a free plan?
Bitrix24: Free plan available. monday sales CRM: No free plan.
How does Bitrix24 vs monday sales CRM pricing compare?
Bitrix24 starts from €0.00/user/mo. monday sales CRM starts from €12.00/user/mo. Confirm live vendor pricing before purchasing.
How did SoftwareGlimpse compare these products?
We map both products to the same category criteria, then evaluate trade-offs using verified product, pricing and feature evidence. Affiliate relationships never change outcomes.

Still deciding between Bitrix24 and monday sales CRM?

Use Find My CRM for a shortlist matched to your priorities, or build another side-by-side comparison.

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  • No invented scores or prices
  • Affiliate links never change winners

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Affiliate disclosure: some links may be affiliate links. We may earn a commission at no extra cost to you. Rankings and scores are never based on commission. Full disclosure

Methodology disclosure: scores and recommendations follow SoftwareGlimpse evaluation criteria (version 1.0.0). Affiliate relationships do not determine rankings.

How we recommend: product claims are tied to recorded research where available.

AI-assisted disclosure: drafts may be AI-assisted from approved facts and assessments. Humans approve publishable editorial judgments. AI does not invent live prices or claim hands-on testing.

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