SoftwareGlimpse

Agile CRM vs Bitrix24

Compare Agile CRM and Bitrix24 on features, pricing, and buyer fit using the same researched criteria.

Independently recommendedLast updated Aug 20, 20266 evidence sources14 screenshotsHow we compare
Compare another
Agile CRM logo

Agile CRM

6.6/10

Freemium all-in-one CRM; Free (10 users), Starter from ~$8.99/user/mo on multi-year headline pricing.

Best for

  • All-in-one CRM with a free tier (10 users) and Starter/Regular/Enterprise plans for sales, marketing, and service
  • Affordable all-in-one CRM combining sales, marketing automation, and service for growing teams.

Starting from $8.99/user/mo

Free plan available

VS

Our verdict

Our verdict

No universal winner

There is no universal winner between Agile CRM and Bitrix24. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.

Agile CRM is better for

  • Ease of use
  • Email capabilities
  • Administration

Bitrix24 is better for

  • Reporting
  • Customization
  • Integrations
  • Scalability

Tie

  • Pipeline management
  • Sales automation

Choose Agile CRM if: All-in-one CRM with a free tier (10 users) and Starter/Regular/Enterprise plans for sales, marketing, and service

Choose Bitrix24 if: Bitrix24 fits many small-business CRM evaluations

See detailed comparison ↓
Bitrix24 logo

Bitrix24

6.8/10

Free-tier all-in-one CRM and collaboration suite with organization-based paid cloud plans.

Best for

  • Bitrix24 fits many small-business CRM evaluations
  • Bitrix24 is evaluated here as a CRM/sales tool
  • Bitrix24 is an all-in-one CRM and collaboration suite with a free tier and organization-based cloud pricing.

Starting from €0.00/user/mo

Free plan available

Agile CRM vs Bitrix24 at a glance

Criterion-level leaders from verified research.

Full scorecard →

Scorecard preview

Criterion leaders based on verified research — open the Scorecard tab for evidence detail.

  • Ease of useAgile CRM

    Agile CRM

    Bitrix24

  • Pipeline managementTie

    Agile CRM

    Bitrix24

  • Sales automationTie

    Agile CRM

    Bitrix24

  • Email capabilitiesAgile CRM

    Agile CRM

    Bitrix24

  • ReportingBitrix24

    Agile CRM

    Bitrix24

Which CRM is better for you?

Quick picks based on fit — not a universal ranking.

  • Agile CRM

    Best for ease of use

    Agile CRM leads on ease of use (7/10 vs 6/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

  • Agile CRM

    Best for email capabilities

    Agile CRM leads on email capabilities (7/10 vs 6/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

  • Agile CRM

    Best for administration

    Agile CRM leads on administration (6/10 vs 5/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

  • Bitrix24

    Best for reporting

    Stronger coverage across reporting, forecasting. editorial scores are close (6/10 vs 6/10).

  • Bitrix24

    Best for customization

    Bitrix24 leads on customization (6/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

  • Bitrix24

    Best for integrations

    Bitrix24 leads on integrations (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

The biggest differences

Where the products diverge most clearly on verified criteria.

  • Pipeline management

    Tie

    Agile CRM

    Agile CRM and Bitrix24 are close on pipeline management (7/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

    Bitrix24

    Agile CRM and Bitrix24 are close on pipeline management (7/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

  • Email capabilities

    Agile CRM wins

    Agile CRM

    Agile CRM leads on email capabilities (7/10 vs 6/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

    Bitrix24

    Trails Agile CRM on this criterion

  • Sales automation

    Tie

    Agile CRM

    Agile CRM and Bitrix24 are close on sales automation (7/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

    Bitrix24

    Agile CRM and Bitrix24 are close on sales automation (7/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

  • Reporting

    Bitrix24 wins

    Agile CRM

    Trails Bitrix24 on this criterion

    Bitrix24

    Stronger coverage across reporting, forecasting. editorial scores are close (6/10 vs 6/10).

  • Value for money

    Depends

    Agile CRM

    Agile CRM researched starting price $8.99/user/mo vs Bitrix24 $0/user/mo. Better value depends on which features you need on that plan.

    Bitrix24

    Agile CRM researched starting price $8.99/user/mo vs Bitrix24 $0/user/mo. Better value depends on which features you need on that plan.

Which should you choose?

Choose Agile CRM if

  • All-in-one CRM with a free tier (10 users) and Starter/Regular/Enterprise plans for sales, marketing, and service
  • Affordable all-in-one CRM combining sales, marketing automation, and service for growing teams.

Choose Bitrix24 if

  • Bitrix24 fits many small-business CRM evaluations
  • Bitrix24 is evaluated here as a CRM/sales tool
  • Bitrix24 is an all-in-one CRM and collaboration suite with a free tier and organization-based cloud pricing.

How we compare

A short look at the comparison process. Full methodology

  1. 1

    Collect

    Collect official product information, pricing, and product evidence.

  2. 2

    Normalize

    Map evidence to the same category evaluation criteria for both products.

  3. 3

    Compare

    Evaluate both products against identical criteria — ties and depends are allowed.

  4. 4

    Explain

    Show why each product wins, loses, or ties, with evidence behind the outcome.

Still deciding between Agile CRM and Bitrix24?

Use Find My CRM for a shortlist matched to your priorities, or build another side-by-side comparison.

  • Independent criterion outcomes
  • No invented scores or prices
  • Affiliate links never change winners

Some visit links may be affiliate links — we may earn a commission at no extra cost to you. Comparison outcomes are never based on commission.

Affiliate disclosure: some links may be affiliate links. We may earn a commission at no extra cost to you. Rankings and scores are never based on commission. Full disclosure

Methodology disclosure: scores and recommendations follow SoftwareGlimpse evaluation criteria (version 1.0.0). Affiliate relationships do not determine rankings.

How we recommend: product claims are tied to recorded research where available.

AI-assisted disclosure: drafts may be AI-assisted from approved facts and assessments. Humans approve publishable editorial judgments. AI does not invent live prices or claim hands-on testing.