Agile CRM vs Bitrix24
Agile CRM fits all-in-one crm with a free tier (10 users) and starter/regular/enterprise plans for sales, marketing, and service; Bitrix24 fits bitrix24 fits many small-business crm evaluations.
Agile CRM
Freemium all-in-one CRM; Free (10 users), Starter from ~$8.99/user/mo on multi-year headline pricing.
Best for
- • All-in-one CRM with a free tier (10 users) and Starter/Regular/Enterprise plans for sales, marketing, and service
- • Affordable all-in-one CRM combining sales, marketing automation, and service for growing teams
Starting from $8.99/user/mo
Free plan available
VS
Our verdict
There is no universal winner between Agile CRM and Bitrix24. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.
Agile CRM is better for
- ✓ Ease of use
- ✓ Email capabilities
- ✓ Administration
Bitrix24 is better for
- ✓ Reporting
- ✓ Customization
- ✓ Integrations
- ✓ Scalability
Tie
- • Pipeline management
- • Sales automation
Choose Agile CRM if: All-in-one CRM with a free tier (10 users) and Starter/Regular/Enterprise plans for sales, marketing, and service
Choose Bitrix24 if: Bitrix24 fits many small-business CRM evaluations
Bitrix24
Free-tier all-in-one CRM and collaboration suite with organization-based paid cloud plans.
Best for
- • Bitrix24 fits many small-business CRM evaluations
- • Bitrix24 is evaluated here as a CRM/sales tool
- • Bitrix24 is an all-in-one CRM and collaboration suite with a free tier and organization-based cloud pricing
Starting from €0.00/user/mo
Free plan available
Quick verdict
Start here — then dig into the evidence below.
Choose Agile CRM if…
- All-in-one CRM with a free tier (10 users) and Starter/Regular/Enterprise plans for sales, marketing, and service
- Affordable all-in-one CRM combining sales, marketing automation, and service for growing teams
- You prioritize ease of use
- You prioritize email capabilities
Choose Bitrix24 if…
- Bitrix24 fits many small-business CRM evaluations
- Bitrix24 is evaluated here as a CRM/sales tool
- Bitrix24 is an all-in-one CRM and collaboration suite with a free tier and organization-based cloud pricing
- You prioritize reporting
Overall recommendation
There is no universal winner between Agile CRM and Bitrix24. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.
Key trade-off
Agile CRM trades toward ease of use; Bitrix24 trades toward reporting.
Winner by category
Only dimensions with researched evidence for this pair.
| Dimension | Winner | Why |
|---|---|---|
| Ease of use | Agile CRM wins | Agile CRM leads on ease of use (7/10 vs 6/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing. |
| Sales | Tie | Agile CRM and Bitrix24 are close on pipeline management (7/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing. |
| Automation | Tie | Agile CRM and Bitrix24 are close on sales automation (7/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing. |
| Email capabilities | Agile CRM wins | Agile CRM leads on email capabilities (7/10 vs 6/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing. |
| Reporting | Bitrix24 wins | Stronger coverage across reporting, forecasting. editorial scores are close (6/10 vs 6/10). |
| Customization | Bitrix24 wins | Bitrix24 leads on customization (6/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing. |
| Integrations | Bitrix24 wins | Bitrix24 leads on integrations (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing. |
| Administration | Agile CRM wins | Agile CRM leads on administration (6/10 vs 5/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing. |
| Enterprise suitability | Bitrix24 wins | Bitrix24 leads on scalability (6/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing. |
Side-by-side feature matrix
Normalized availability from product research — empty rows are not shown.
Core CRM
| Feature | Agile CRM | Bitrix24 |
|---|---|---|
| Contact management | Strong | Strong |
| Lead management | Strong | Strong |
| Pipeline management | Strong | Strong |
| Deal management | Strong | Strong |
Sales engagement
| Feature | Agile CRM | Bitrix24 |
|---|---|---|
| Email sync | Strong | Strong |
| Email tracking | Strong | Not evidenced |
| Workflow automation | Strong | Strong |
| Sales automation | Strong | Strong |
Reporting
| Feature | Agile CRM | Bitrix24 |
|---|---|---|
| Reporting | Strong | Strong |
| Forecasting | Not evidenced | Moderate |
Platform
| Feature | Agile CRM | Bitrix24 |
|---|---|---|
| Integrations | Strong | Strong |
| Custom fields | Strong | Strong |
| Custom pipelines | Strong | Strong |
| Mobile app | Strong | Strong |
| AI assistance | Moderate | Moderate |
Pricing comparison
Pricing evidence last checked Aug 16, 2026.
Agile CRM
From $8.99/user/mo
- Free$0.00/user/mo
- Starter$8.99/user/mo
- Regular$29.99/user/mo
- Enterprise$47.99/user/mo
Bitrix24
From €0.00/user/mo
- Free€0.00/user/mo
- Basic€49.00/mo
- Standard€99.00/mo
- Professional€199.00/mo
- EnterpriseCustom
Seat-count estimates
Labeled estimates from verified starting per-seat pricing — not invoices.
| Seats | Agile CRM | Bitrix24 |
|---|---|---|
| 5 | ~$44.95/mo (Starter × 5) | — |
| 10 | ~$89.90/mo (Starter × 10) | — |
| 25 | ~$224.75/mo (Starter × 25) | — |
| 50 | ~$449.50/mo (Starter × 50) | — |
Estimate from verified starting per-seat pricing — actual total depends on plan, annual discounts, and add-ons.
Researched list starting prices: Agile CRM from $8.99/user/mo; Bitrix24 from $0/user/mo. Agile CRM publishes a free plan; Bitrix24 publishes a free plan. Confirm live vendor pricing before buying.
Best for
Scenario picks from researched strengths — not a universal ranking.
- → Agile CRM
Best for ease of use
Agile CRM leads on ease of use (7/10 vs 6/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
- → Agile CRM
Best for email capabilities
Agile CRM leads on email capabilities (7/10 vs 6/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
- → Agile CRM
Best for administration
Agile CRM leads on administration (6/10 vs 5/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
- → Bitrix24
Best for reporting
Stronger coverage across reporting, forecasting. editorial scores are close (6/10 vs 6/10).
- → Bitrix24
Best for customization
Bitrix24 leads on customization (6/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
- → Bitrix24
Best for integrations
Bitrix24 leads on integrations (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
The differences that actually matter
Pair-specific analysis for Agile CRM vs Bitrix24 — not generic category copy.
Pipeline management
TieAgile CRM and Bitrix24 are close on pipeline management. Agile CRM and Bitrix24 are close on pipeline management (7/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Email capabilities
Agile CRM aheadOn email capabilities, Agile CRM is ahead. Agile CRM: Agile CRM leads on email capabilities (7/10 vs 6/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.. Bitrix24: Trails Agile CRM on this criterion.
Sales automation
TieAgile CRM and Bitrix24 are close on sales automation. Agile CRM and Bitrix24 are close on sales automation (7/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Reporting
Bitrix24 aheadOn reporting, Bitrix24 is ahead. Agile CRM: Trails Bitrix24 on this criterion. Bitrix24: Stronger coverage across reporting, forecasting. editorial scores are close (6/10 vs 6/10)..
Value for money
DependsValue for money: Agile CRM — Agile CRM researched starting price $8.99/user/mo vs Bitrix24 $0/user/mo. Better value depends on which features you need on that plan.. Bitrix24 — Agile CRM researched starting price $8.99/user/mo vs Bitrix24 $0/user/mo. Better value depends on which features you need on that plan..
Pros and cons
Product-specific for this pair — derived from researched outcomes and editorial notes.
Agile CRM
Pros
- Stronger on ease of use
- Stronger on email capabilities
- Stronger on administration
Cons
- Trails on reporting
- Trails on customization
- Trails on integrations
Bitrix24
Pros
- Stronger on reporting
- Stronger on customization
- Stronger on integrations
- Stronger on scalability
Cons
- Trails on ease of use
- Trails on email capabilities
- Trails on administration
Implementation & learning curve
Based on researched setup / ease criteria for this pair.
Agile CRM
- Stronger on ease of use: Agile CRM leads on ease of use (7/10 vs 6/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
- Stronger on administration: Agile CRM leads on administration (6/10 vs 5/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Bitrix24
- Trails on ease of use relative to Agile CRM
- Trails on administration relative to Agile CRM
Integrations
Overlaps and exclusives from product integration data when available.
Agile CRM: Strong. Bitrix24: Strong.
Who should not choose each product
Decision quality improves when we say who should walk away.
Don't choose Agile CRM if…
- You need Bitrix24's stronger reporting more than Agile CRM's strengths
- You need Bitrix24's stronger customization more than Agile CRM's strengths
- You need Bitrix24's stronger integrations more than Agile CRM's strengths
- Your primary fit looks closer to: Bitrix24 fits many small-business CRM evaluations
Don't choose Bitrix24 if…
- You need Agile CRM's stronger ease of use more than Bitrix24's strengths
- You need Agile CRM's stronger email capabilities more than Bitrix24's strengths
- You need Agile CRM's stronger administration more than Bitrix24's strengths
- Your primary fit looks closer to: All-in-one CRM with a free tier (10 users) and Starter/Regular/Enterprise plans for sales, marketing, and service
Alternatives worth considering
When neither product is the right fit.
AI-powered customer platform with free forever CRM, plus paid Smart CRM seats and Sales/Marketing/Service hubs for growing teams.
Affordable multi-edition sales CRM with free tier, automation, and Zia AI across Standard through Ultimate.
Freshworks sales CRM for lead management and pipeline workflows.
Pipeline-first sales CRM for visual deal management, activity-based selling, and growing sales teams.
Final verdict
Scenario-level close — not a repeat of the intro.
Agile CRM wins when…
All-in-one CRM with a free tier (10 users) and Starter/Regular/Enterprise plans for sales, marketing, and service
Bitrix24 wins when…
Bitrix24 fits many small-business CRM evaluations
- Best for ease of useAgile CRM
- Best for email capabilitiesAgile CRM
- Best for administrationAgile CRM
- Best for reportingBitrix24
Which one should you choose?
Choose Agile CRM if:
- All-in-one CRM with a free tier (10 users) and Starter/Regular/Enterprise plans for sales, marketing, and service
- Affordable all-in-one CRM combining sales, marketing automation, and service for growing teams
Choose Bitrix24 if:
- Bitrix24 fits many small-business CRM evaluations
- Bitrix24 is evaluated here as a CRM/sales tool
- Bitrix24 is an all-in-one CRM and collaboration suite with a free tier and organization-based cloud pricing
Product screenshots
Real product UI from our media library — no placeholders.
Bitrix24
FAQ
- Is Agile CRM better than Bitrix24?
- There is no universal winner between Agile CRM and Bitrix24. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.
- Which is easier to use?
- Agile CRM leads on ease of use (7/10 vs 6/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
- Which CRM fits which team?
- Agile CRM: All-in-one CRM with a free tier (10 users) and Starter/Regular/Enterprise plans for sales, marketing, and service Bitrix24: Bitrix24 fits many small-business CRM evaluations
- Which is stronger for sales automation?
- Agile CRM and Bitrix24 are close on sales automation (7/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
- Does Agile CRM or Bitrix24 have a free plan?
- Agile CRM: Free plan available. Bitrix24: Free plan available.
- How does Agile CRM vs Bitrix24 pricing compare?
- Agile CRM starts from $8.99/user/mo. Bitrix24 starts from €0.00/user/mo. Confirm live vendor pricing before purchasing.
- How did SoftwareGlimpse compare these products?
- We map both products to the same category criteria, then evaluate trade-offs using verified product, pricing and feature evidence. Affiliate relationships never change outcomes.
- reviewAgile CRM review
- reviewBitrix24 review
- pricingAgile CRM pricing
- pricingBitrix24 pricing
- alternativeHubSpot alternative
- alternativeZoho CRM alternative
- alternativeFreshsales alternative
- guideWhat Is CRM Software? A Complete Beginner’s Guide
- guideHow CRM Software Works: Records, Pipelines & Activity
- guideTypes of CRM Software: Operational, Suites & Sales CRM Shapes
- categoryCRM hub
- finderFind My CRM
- calculatorCost calculator
Related comparisons
Alternatives to consider
HubSpot
AI-powered customer platform with free forever CRM, plus paid Smart CRM seats and Sales/Marketing/Service hubs for growing teams.
Zoho CRM
Affordable multi-edition sales CRM with free tier, automation, and Zia AI across Standard through Ultimate.
Freshsales
Freshworks sales CRM for lead management and pipeline workflows.
Pipedrive
Pipeline-first sales CRM for visual deal management, activity-based selling, and growing sales teams.
Still deciding between Agile CRM and Bitrix24?
Use Find My CRM for a shortlist matched to your priorities, or build another side-by-side comparison.
- Independent criterion outcomes
- No invented scores or prices
- Affiliate links never change winners
Some visit links may be affiliate links — we may earn a commission at no extra cost to you. Comparison outcomes are never based on commission.
Part of CRM Software hub · Software comparisons
Try a decision tool
Interactive helpers use recommendation criteria — affiliate status never changes outcomes.