SoftwareGlimpse

monday sales CRM vs SugarCRM

Compare monday sales CRM and SugarCRM on features, pricing, and buyer fit using the same researched criteria.

Independently recommendedLast updated Aug 20, 20265 evidence sources22 screenshotsHow we compare

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monday sales CRM

7.3/10

Work OS–style sales CRM from monday.com for visual pipelines, automations, and team collaboration.

Best for

• monday sales CRM fits many small-business CRM evaluations
• monday sales CRM is evaluated here as a CRM/sales tool
• monday sales CRM applies monday.com’s Work OS boards to sales pipelines, automations, and collaborative deal management.

Starting from €12.00/user/mo

No free plan

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Our verdict

No universal winner

There is no universal winner between monday sales CRM and SugarCRM. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.

monday sales CRM is better for

✓ Ease of use
✓ Sales automation
✓ Integrations
✓ Administration

SugarCRM is better for

✓ Reporting
✓ Scalability

Tie

• Pipeline management
• Email capabilities
• Customization

Choose monday sales CRM if: monday sales CRM fits many small-business CRM evaluations

Choose SugarCRM if: SugarCRM targets mid-market sales/CX needs

See detailed comparison ↓

SugarCRM

7.1/10

Customer experience CRM (Sugar Sell) with Standard through Premier editions and Sugar Intelligence AI.

Best for

• SugarCRM targets mid-market sales/CX needs
• SugarCRM competes in enterprise/mid-market CRM evaluations
• Sales/CX CRM focus

Starting from $59.00/user/mo

No free plan

monday sales CRM vs SugarCRM at a glance

Criterion-level leaders from verified research.

Full scorecard →

Scorecard preview

Criterion leaders based on verified research — open the Scorecard tab for evidence detail.

Ease of usemonday sales CRM
monday sales CRM
SugarCRM
Pipeline managementTie
monday sales CRM
SugarCRM
Sales automationmonday sales CRM
monday sales CRM
SugarCRM
Email capabilitiesTie
monday sales CRM
SugarCRM
ReportingSugarCRM
monday sales CRM
SugarCRM

Which CRM is better for you?

Quick picks based on fit — not a universal ranking.

→ monday sales CRM
Best for ease of use
monday sales CRM leads on ease of use (8/10 vs 6/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
→ monday sales CRM
Best for sales automation
monday sales CRM leads on sales automation (8/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
→ monday sales CRM
Best for integrations
monday sales CRM leads on integrations (8/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
→ SugarCRM
Best for reporting
Stronger forecasting availability
→ SugarCRM
Best for scalability
SugarCRM leads on scalability (6/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

The biggest differences

Where the products diverge most clearly on verified criteria.

Pipeline management
Tie
monday sales CRM
monday sales CRM and SugarCRM are close on pipeline management (8/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
SugarCRM
monday sales CRM and SugarCRM are close on pipeline management (8/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Email capabilities
Tie
monday sales CRM
monday sales CRM and SugarCRM are close on email capabilities (7/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
SugarCRM
monday sales CRM and SugarCRM are close on email capabilities (7/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Sales automation
monday sales CRM wins
monday sales CRM
monday sales CRM leads on sales automation (8/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
SugarCRM
Trails monday sales CRM on this criterion
Reporting
SugarCRM wins
monday sales CRM
Trails SugarCRM on this criterion
SugarCRM
Stronger forecasting availability
Value for money
Depends
monday sales CRM
monday sales CRM researched starting price $12/user/mo vs SugarCRM $59/user/mo. Better value depends on which features you need on that plan.
SugarCRM
monday sales CRM researched starting price $12/user/mo vs SugarCRM $59/user/mo. Better value depends on which features you need on that plan.

Which should you choose?

Choose monday sales CRM if

monday sales CRM fits many small-business CRM evaluations
monday sales CRM is evaluated here as a CRM/sales tool
monday sales CRM applies monday.com’s Work OS boards to sales pipelines, automations, and collaborative deal management.

Choose SugarCRM if

SugarCRM targets mid-market sales/CX needs
SugarCRM competes in enterprise/mid-market CRM evaluations
Sales/CX CRM focus

Related comparisons

Alternatives to consider

How we compare

A short look at the comparison process. Full methodology

1
Collect
Collect official product information, pricing, and product evidence.
2
Normalize
Map evidence to the same category evaluation criteria for both products.
3
Compare
Evaluate both products against identical criteria — ties and depends are allowed.
4
Explain
Show why each product wins, loses, or ties, with evidence behind the outcome.

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