SoftwareGlimpse

monday sales CRM vs SugarCRM

monday sales CRM fits monday sales crm fits many small-business crm evaluations; SugarCRM fits sugarcrm targets mid-market sales/cx needs.

Independently recommendedLast updated Sep 24, 20265 evidence sources22 screenshotsHow we compare
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monday sales CRM logo

monday sales CRM

7.3/10

Work OS–style sales CRM from monday.com for visual pipelines, automations, and team collaboration.

Best for

  • • monday sales CRM fits many small-business CRM evaluations
  • • monday sales CRM is evaluated here as a CRM/sales tool
  • • monday sales CRM applies monday.com’s Work OS boards to sales pipelines, automations, and collaborative deal management

Starting from €12.00/user/mo

No free plan

Visit monday sales CRM
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VS

Our verdict

Our verdict

No universal winner

There is no universal winner between monday sales CRM and SugarCRM. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.

monday sales CRM is better for

  • ✓ Ease of use
  • ✓ Sales automation
  • ✓ Integrations
  • ✓ Administration

SugarCRM is better for

  • ✓ Reporting
  • ✓ Scalability

Tie

  • • Pipeline management
  • • Email capabilities
  • • Customization

Choose monday sales CRM if: monday sales CRM fits many small-business CRM evaluations

Choose SugarCRM if: SugarCRM targets mid-market sales/CX needs

See detailed comparison ↓
SugarCRM logo

SugarCRM

7.1/10

Customer experience CRM (Sugar Sell) with Standard through Premier editions and Sugar Intelligence AI.

Best for

  • • SugarCRM targets mid-market sales/CX needs
  • • SugarCRM competes in enterprise/mid-market CRM evaluations
  • • Sales/CX CRM focus

Starting from $59.00/user/mo

No free plan

Visit SugarCRM
Read review

Quick verdict

Start here — then dig into the evidence below.

Choose monday sales CRM if…

  • monday sales CRM fits many small-business CRM evaluations
  • monday sales CRM is evaluated here as a CRM/sales tool
  • monday sales CRM applies monday.com’s Work OS boards to sales pipelines, automations, and collaborative deal management
  • You prioritize ease of use

Choose SugarCRM if…

  • SugarCRM targets mid-market sales/CX needs
  • SugarCRM competes in enterprise/mid-market CRM evaluations
  • Sales/CX CRM focus
  • You prioritize reporting

Overall recommendation

There is no universal winner between monday sales CRM and SugarCRM. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.

Key trade-off

monday sales CRM trades toward ease of use; SugarCRM trades toward reporting.

Winner by category

Only dimensions with researched evidence for this pair.

DimensionWinnerWhy
Ease of usemonday sales CRM winsmonday sales CRM leads on ease of use (8/10 vs 6/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
SalesTiemonday sales CRM and SugarCRM are close on pipeline management (8/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Automationmonday sales CRM winsmonday sales CRM leads on sales automation (8/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Email capabilitiesTiemonday sales CRM and SugarCRM are close on email capabilities (7/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
ReportingSugarCRM winsStronger forecasting availability
CustomizationTiemonday sales CRM and SugarCRM are close on customization (8/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Integrationsmonday sales CRM winsmonday sales CRM leads on integrations (8/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Administrationmonday sales CRM winsmonday sales CRM leads on administration (7/10 vs 5/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Enterprise suitabilitySugarCRM winsSugarCRM leads on scalability (6/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

Side-by-side feature matrix

Normalized availability from product research — empty rows are not shown.

Core CRM

Featuremonday sales CRMSugarCRM
Contact managementStrongStrong
Lead managementStrongStrong
Pipeline managementStrongStrong
Deal managementStrongStrong

Sales engagement

Featuremonday sales CRMSugarCRM
Email syncStrongStrong
Workflow automationStrongStrong
Sales automationStrongStrong

Reporting

Featuremonday sales CRMSugarCRM
ReportingStrongStrong
ForecastingModerateStrong

Platform

Featuremonday sales CRMSugarCRM
IntegrationsStrongStrong
Custom fieldsStrongStrong
Custom pipelinesStrongStrong
Mobile appStrongStrong
AI assistanceModerateStrong

Pricing comparison

Pricing evidence last checked Sep 7, 2026.

monday sales CRM logo

monday sales CRM

From €12.00/user/mo

No free planFree trial available
  • Basic€12.00/user/mo
  • Standard€17.00/user/mo
  • Pro€28.00/user/mo
  • UltimateSee details
SugarCRM logo

SugarCRM

From $59.00/user/mo

No free planFree trial available
  • Sugar Sell Standard$59.00/user/mo
  • Sugar Sell Advanced$85.00/user/mo
  • Sugar Sell Premier$135.00/user/mo

Seat-count estimates

Labeled estimates from verified starting per-seat pricing — not invoices.

Seatsmonday sales CRMSugarCRM
5~€60.00/mo (Basic × 5)~$295.00/mo (Sugar Sell Standard × 5)
10~€120.00/mo (Basic × 10)~$590.00/mo (Sugar Sell Standard × 10)
25~€300.00/mo (Basic × 25)~$1,475.00/mo (Sugar Sell Standard × 25)
50~€600.00/mo (Basic × 50)~$2,950.00/mo (Sugar Sell Standard × 50)

Estimate from verified starting per-seat pricing — actual total depends on plan, annual discounts, and add-ons.

Researched list starting prices: monday sales CRM from $12/user/mo; SugarCRM from $59/user/mo. Confirm live vendor pricing before buying.

Open cost calculator →

Best for

Scenario picks from researched strengths — not a universal ranking.

  • → monday sales CRM

    Best for ease of use

    monday sales CRM leads on ease of use (8/10 vs 6/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

  • → monday sales CRM

    Best for sales automation

    monday sales CRM leads on sales automation (8/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

  • → monday sales CRM

    Best for integrations

    monday sales CRM leads on integrations (8/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

  • → SugarCRM

    Best for reporting

    Stronger forecasting availability

  • → SugarCRM

    Best for scalability

    SugarCRM leads on scalability (6/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

The differences that actually matter

Pair-specific analysis for monday sales CRM vs SugarCRM — not generic category copy.

  • Pipeline management

    Tie

    monday sales CRM and SugarCRM are close on pipeline management. monday sales CRM and SugarCRM are close on pipeline management (8/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing. Feature evidence also diverges on Forecasting (monday sales CRM: Moderate; SugarCRM: Strong); AI assistance (monday sales CRM: Moderate; SugarCRM: Strong).

  • Email capabilities

    Tie

    monday sales CRM and SugarCRM are close on email capabilities. monday sales CRM and SugarCRM are close on email capabilities (7/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

  • Sales automation

    monday sales CRM ahead

    On sales automation, monday sales CRM is ahead. monday sales CRM: monday sales CRM leads on sales automation (8/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.. SugarCRM: Trails monday sales CRM on this criterion.

  • Reporting

    SugarCRM ahead

    On reporting, SugarCRM is ahead. monday sales CRM: Trails SugarCRM on this criterion. SugarCRM: Stronger forecasting availability.

  • Value for money

    Depends

    Value for money: monday sales CRM — monday sales CRM researched starting price $12/user/mo vs SugarCRM $59/user/mo. Better value depends on which features you need on that plan.. SugarCRM — monday sales CRM researched starting price $12/user/mo vs SugarCRM $59/user/mo. Better value depends on which features you need on that plan..

Pros and cons

Product-specific for this pair — derived from researched outcomes and editorial notes.

monday sales CRM logo

monday sales CRM

Pros

  • Stronger on ease of use
  • Stronger on sales automation
  • Stronger on integrations
  • Stronger on administration

Cons

  • Trails on reporting
  • Trails on scalability
SugarCRM logo

SugarCRM

Pros

  • Stronger on reporting
  • Stronger on scalability

Cons

  • Trails on ease of use
  • Trails on sales automation
  • Trails on integrations

Implementation & learning curve

Based on researched setup / ease criteria for this pair.

monday sales CRM

  • Stronger on ease of use: monday sales CRM leads on ease of use (8/10 vs 6/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
  • Stronger on administration: monday sales CRM leads on administration (7/10 vs 5/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

SugarCRM

  • Trails on ease of use relative to monday sales CRM
  • Trails on administration relative to monday sales CRM

Integrations

Overlaps and exclusives from product integration data when available.

monday sales CRM: Strong. SugarCRM: Strong.

Who should not choose each product

Decision quality improves when we say who should walk away.

Don't choose monday sales CRM if…

  • You need SugarCRM's stronger reporting more than monday sales CRM's strengths
  • You need SugarCRM's stronger scalability more than monday sales CRM's strengths
  • Your primary fit looks closer to: SugarCRM targets mid-market sales/CX needs
  • Your primary fit looks closer to: SugarCRM competes in enterprise/mid-market CRM evaluations

Don't choose SugarCRM if…

  • You need monday sales CRM's stronger ease of use more than SugarCRM's strengths
  • You need monday sales CRM's stronger sales automation more than SugarCRM's strengths
  • You need monday sales CRM's stronger integrations more than SugarCRM's strengths
  • Your primary fit looks closer to: monday sales CRM fits many small-business CRM evaluations

Alternatives worth considering

When neither product is the right fit.

  • Pipedrive logoPipedrive

    Pipeline-first sales CRM for visual deal management, activity-based selling, and growing sales teams.

  • HubSpot logoHubSpot

    AI-powered customer platform with free forever CRM, plus paid Smart CRM seats and Sales/Marketing/Service hubs for growing teams.

  • Close logoClose

    Sales-focused CRM for pipeline management and sales engagement workflows.

  • Salesforce logoSalesforce

    Enterprise CRM platform for sales, service, marketing, and customer data across large and mid-market teams.

Final verdict

Scenario-level close — not a repeat of the intro.

monday sales CRM wins when…

monday sales CRM fits many small-business CRM evaluations

SugarCRM wins when…

SugarCRM targets mid-market sales/CX needs

  • Best for ease of usemonday sales CRM
  • Best for sales automationmonday sales CRM
  • Best for integrationsmonday sales CRM
  • Best for reportingSugarCRM

Which one should you choose?

Choose monday sales CRM if:

  • monday sales CRM fits many small-business CRM evaluations
  • monday sales CRM is evaluated here as a CRM/sales tool
  • monday sales CRM applies monday.com’s Work OS boards to sales pipelines, automations, and collaborative deal management

Choose SugarCRM if:

  • SugarCRM targets mid-market sales/CX needs
  • SugarCRM competes in enterprise/mid-market CRM evaluations
  • Sales/CX CRM focus

Product screenshots

Real product UI from our media library — no placeholders.

monday sales CRM

  • monday sales CRM board UI from official monday.com/crm.
  • monday CRM data workspace visual from official monday.com/crm.
  • monday CRM pipeline/group UI from official monday marketing.
  • monday CRM pipeline UI from official monday.com/crm.

SugarCRM

  • SugarCRM product demo screen from official SugarCRM homepage.
  • SugarCRM sales effectiveness UI from official SugarCRM homepage.
  • 360-degree customer view from official SugarCRM homepage.
  • Guided selling UI from official SugarCRM homepage.

FAQ

Is monday sales CRM better than SugarCRM?
There is no universal winner between monday sales CRM and SugarCRM. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.
Which is easier to use?
monday sales CRM leads on ease of use (8/10 vs 6/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Which CRM fits which team?
monday sales CRM: monday sales CRM fits many small-business CRM evaluations SugarCRM: SugarCRM targets mid-market sales/CX needs
Which is stronger for sales automation?
monday sales CRM leads on sales automation (8/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Does monday sales CRM or SugarCRM have a free plan?
monday sales CRM: No free plan. SugarCRM: No free plan.
How does monday sales CRM vs SugarCRM pricing compare?
monday sales CRM starts from €12.00/user/mo. SugarCRM starts from $59.00/user/mo. Confirm live vendor pricing before purchasing.
How did SoftwareGlimpse compare these products?
We map both products to the same category criteria, then evaluate trade-offs using verified product, pricing and feature evidence. Affiliate relationships never change outcomes.

Still deciding between monday sales CRM and SugarCRM?

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Affiliate disclosure: some links may be affiliate links. We may earn a commission at no extra cost to you. Rankings and scores are never based on commission. Full disclosure

Methodology disclosure: scores and recommendations follow SoftwareGlimpse evaluation criteria (version 1.0.0). Affiliate relationships do not determine rankings.

How we recommend: product claims are tied to recorded research where available.

AI-assisted disclosure: drafts may be AI-assisted from approved facts and assessments. Humans approve publishable editorial judgments. AI does not invent live prices or claim hands-on testing.

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