Mailchimp vs Omnisend
Compare Mailchimp and Omnisend on features, pricing, and buyer fit using the same researched criteria.

Mailchimp
Email marketing with CRM features; freemium entry (secondary category: marketing).
Best for
- • Marketing teams needing email + audience CRM features
- • SMBs starting on freemium email marketing
- • Buyers prioritizing campaigns over sales pipelines
Starting from $13.00/user/mo
Free plan available
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
Mailchimp is better for
- ✓ Templates
Omnisend is better for
- ✓ Automation
- ✓ Landing pages
- ✓ Analytics
- ✓ Integrations
Choose Mailchimp if: Marketing teams needing email + audience CRM features
Choose Omnisend if: Ecommerce brands wanting email + SMS + push without Klaviyo-tier cost

Omnisend
Ecommerce multichannel email, SMS, and web push with Shopify-centric automation — a common Klaviyo alternative.
Best for
- • Ecommerce brands wanting email + SMS + push without Klaviyo-tier cost
- • Shopify-centric stores needing pre-built ecommerce workflows
- • Teams comparing multichannel owned-channel stacks on contact pricing
Starting from $16.00/user/mo
Free plan available
Mailchimp vs Omnisend at a glance
Criterion-level leaders from verified research.
Scorecard preview
Criterion leaders based on verified research — open the Scorecard tab for evidence detail.
- Starting pricingDepends
Mailchimp
Omnisend
- Contact / subscriber limitsDepends
Mailchimp
Omnisend
- Email send limitsDepends
Mailchimp
Omnisend
- AutomationOmnisend
Mailchimp
Omnisend
- TemplatesMailchimp
Mailchimp
Omnisend
Which email marketing is better for you?
Quick picks based on fit — not a universal ranking.
- → Mailchimp
Best for templates
Mailchimp leads on templates (9/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
- → Omnisend
Best for automation
Omnisend leads on automation (5/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
- → Omnisend
Best for landing pages
Stronger coverage across landing pages.
- → Omnisend
Best for analytics
Omnisend leads on analytics (7/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
The biggest differences
Where the products diverge most clearly on verified criteria.
Starting pricing
DependsMailchimp
Mailchimp researched starting price from $13/mo; a free plan is researched; Omnisend researched starting price from $16/mo; a free plan is researched. Contact-based packaging can change the real TCO.
Omnisend
Mailchimp researched starting price from $13/mo; a free plan is researched; Omnisend researched starting price from $16/mo; a free plan is researched. Contact-based packaging can change the real TCO.
Automation
Omnisend winsMailchimp
Trails Omnisend on this criterion
Omnisend
Omnisend leads on automation (5/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Segmentation
DependsMailchimp
Mailchimp vs Omnisend on segmentation is not a scored universal winner in current research — choose by job fit.
Omnisend
Mailchimp vs Omnisend on segmentation is not a scored universal winner in current research — choose by job fit.
Analytics
Omnisend winsMailchimp
Trails Omnisend on this criterion
Omnisend
Omnisend leads on analytics (7/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Templates
Mailchimp winsMailchimp
Mailchimp leads on templates (9/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Omnisend
Trails Mailchimp on this criterion
Which should you choose?
Choose Mailchimp if
- Marketing teams needing email + audience CRM features
- SMBs starting on freemium email marketing
- Buyers prioritizing campaigns over sales pipelines
Choose Omnisend if
- Ecommerce brands wanting email + SMS + push without Klaviyo-tier cost
- Shopify-centric stores needing pre-built ecommerce workflows
- Teams comparing multichannel owned-channel stacks on contact pricing
Related comparisons
Alternatives to consider

HubSpot
CRM platform with free core CRM plus Sales, Marketing, Service, and Content Hubs for growing teams.

ActiveCampaign
Email marketing automation ESP with multi-step journeys; CRM pipelines strongest on Plus+; contact-based pricing.

Pipedrive
Pipeline-first sales CRM for visual deal management, activity-based selling, and growing sales teams.

Keap
How we compare
A short look at the comparison process. Full methodology
1
Collect
Collect official product information, pricing, and product evidence.
2
Normalize
Map evidence to the same category evaluation criteria for both products.
3
Compare
Evaluate both products against identical criteria — ties and depends are allowed.
4
Explain
Show why each product wins, loses, or ties, with evidence behind the outcome.
Still deciding between Mailchimp and Omnisend?
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- Independent criterion outcomes
- No invented scores or prices
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