SoftwareGlimpse

Freshsales vs monday sales CRM

Freshsales fits growth plan pricing and ai-assisted crm fit smb sales; monday sales CRM fits monday sales crm fits many small-business crm evaluations.

Independently recommendedLast updated Sep 24, 20268 evidence sources24 screenshotsHow we compare
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Freshworks logo

Freshsales

7.8/10

Freshworks sales CRM for lead management and pipeline workflows.

Best for

  • • Growth plan pricing and AI-assisted CRM fit SMB sales
  • • Pro/Enterprise add scoring, sequences, territories, forecasting, sandbox
  • • Sales CRM with phone/email/chat engagement

Starting from $9.00/user/mo

No free plan

Visit Freshsales
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Our verdict

Our verdict

No universal winner

There is no universal winner between Freshsales and monday sales CRM. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.

Freshsales is better for

  • ✓ Sales automation
  • ✓ Email capabilities
  • ✓ Reporting
  • ✓ Scalability

monday sales CRM is better for

  • ✓ Integrations

Tie

  • • Ease of use
  • • Pipeline management
  • • Customization

Choose Freshsales if: Growth plan pricing and AI-assisted CRM fit SMB sales

Choose monday sales CRM if: monday sales CRM fits many small-business CRM evaluations

See detailed comparison ↓
monday sales CRM logo

monday sales CRM

7.3/10

Work OS–style sales CRM from monday.com for visual pipelines, automations, and team collaboration.

Best for

  • • monday sales CRM fits many small-business CRM evaluations
  • • monday sales CRM is evaluated here as a CRM/sales tool
  • • monday sales CRM applies monday.com’s Work OS boards to sales pipelines, automations, and collaborative deal management

Starting from €12.00/user/mo

No free plan

Visit monday sales CRM
Read review

Quick verdict

Start here — then dig into the evidence below.

Choose Freshsales if…

  • Growth plan pricing and AI-assisted CRM fit SMB sales
  • Pro/Enterprise add scoring, sequences, territories, forecasting, sandbox
  • Sales CRM with phone/email/chat engagement
  • You prioritize sales automation

Choose monday sales CRM if…

  • monday sales CRM fits many small-business CRM evaluations
  • monday sales CRM is evaluated here as a CRM/sales tool
  • monday sales CRM applies monday.com’s Work OS boards to sales pipelines, automations, and collaborative deal management
  • You prioritize integrations

Overall recommendation

There is no universal winner between Freshsales and monday sales CRM. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.

Key trade-off

Freshsales trades toward sales automation; monday sales CRM trades toward integrations.

Winner by category

Only dimensions with researched evidence for this pair.

DimensionWinnerWhy
Ease of useTieFreshsales and monday sales CRM are close on ease of use (8/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
SalesTieFreshsales and monday sales CRM are close on pipeline management (8/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
AutomationFreshsales winsStronger coverage across workflow automation, sales automation, lead scoring. editorial scores are close (8/10 vs 8/10).
Email capabilitiesFreshsales winsStronger coverage across email sync, email tracking, email sequences, call functionality. editorial scores are close (7/10 vs 7/10).
ReportingFreshsales winsFreshsales leads on reporting (8/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
CustomizationTieFreshsales and monday sales CRM are close on customization (8/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Integrationsmonday sales CRM winsmonday sales CRM leads on integrations (7/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
AdministrationTieFreshsales and monday sales CRM are close on administration (7/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Enterprise suitabilityFreshsales winsFreshsales leads on scalability (8/10 vs 6/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

Side-by-side feature matrix

Normalized availability from product research — empty rows are not shown.

Core CRM

FeatureFreshsalesmonday sales CRM
Contact managementStrongStrong
Lead managementStrongStrong
Pipeline managementStrongStrong
Deal managementStrongStrong

Sales engagement

FeatureFreshsalesmonday sales CRM
Email syncStrongStrong
Email sequencesModerateNot evidenced
Call functionalityStrongNot evidenced
Workflow automationStrongStrong
Sales automationStrongStrong
Lead scoringModerateNot evidenced

Reporting

FeatureFreshsalesmonday sales CRM
ReportingStrongStrong
ForecastingModerateModerate

Platform

FeatureFreshsalesmonday sales CRM
IntegrationsStrongStrong
Custom fieldsStrongStrong
Custom pipelinesStrongStrong
Mobile appStrongStrong
AI assistanceStrongModerate

Additional capabilities

FeatureFreshsalesmonday sales CRM
Territory managementModerateNot evidenced
Audit logsModerateNot evidenced

Pricing comparison

Pricing evidence last checked Sep 7, 2026.

Freshworks logo

Freshsales

From $9.00/user/mo

No free planFree trial available
  • Growth$9.00/user/mo
  • Pro$39.00/user/mo
  • Enterprise$59.00/user/mo
monday sales CRM logo

monday sales CRM

From €12.00/user/mo

No free planFree trial available
  • Basic€12.00/user/mo
  • Standard€17.00/user/mo
  • Pro€28.00/user/mo
  • UltimateSee details

Seat-count estimates

Labeled estimates from verified starting per-seat pricing — not invoices.

SeatsFreshsalesmonday sales CRM
5~$45.00/mo (Growth × 5)~€60.00/mo (Basic × 5)
10~$90.00/mo (Growth × 10)~€120.00/mo (Basic × 10)
25~$225.00/mo (Growth × 25)~€300.00/mo (Basic × 25)
50~$450.00/mo (Growth × 50)~€600.00/mo (Basic × 50)

Estimate from verified starting per-seat pricing — actual total depends on plan, annual discounts, and add-ons.

Researched list starting prices: Freshsales from $9/user/mo; monday sales CRM from $12/user/mo. Confirm live vendor pricing before buying.

Open cost calculator →

Best for

Scenario picks from researched strengths — not a universal ranking.

  • → Freshsales

    Best for sales automation

    Stronger coverage across workflow automation, sales automation, lead scoring. editorial scores are close (8/10 vs 8/10).

  • → Freshsales

    Best for email capabilities

    Stronger coverage across email sync, email tracking, email sequences, call functionality. editorial scores are close (7/10 vs 7/10).

  • → Freshsales

    Best for reporting

    Freshsales leads on reporting (8/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

  • → monday sales CRM

    Best for integrations

    monday sales CRM leads on integrations (7/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

The differences that actually matter

Pair-specific analysis for Freshsales vs monday sales CRM — not generic category copy.

  • Pipeline management

    Tie

    Freshsales and monday sales CRM are close on pipeline management. Freshsales and monday sales CRM are close on pipeline management (8/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing. Feature evidence also diverges on AI assistance (Freshsales: Strong; monday sales CRM: Moderate).

  • Email capabilities

    Freshsales ahead

    On email capabilities, Freshsales is ahead. Freshsales: Stronger coverage across email sync, email tracking, email sequences, call functionality. editorial scores are close (7/10 vs 7/10).. monday sales CRM: Trails Freshsales on this criterion.

  • Sales automation

    Freshsales ahead

    On sales automation, Freshsales is ahead. Freshsales: Stronger coverage across workflow automation, sales automation, lead scoring. editorial scores are close (8/10 vs 8/10).. monday sales CRM: Trails Freshsales on this criterion.

  • Reporting

    Freshsales ahead

    On reporting, Freshsales is ahead. Freshsales: Freshsales leads on reporting (8/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.. monday sales CRM: Trails Freshsales on this criterion.

  • Value for money

    Depends

    Value for money: Freshsales — Freshsales researched starting price $9/user/mo vs monday sales CRM $12/user/mo. Better value depends on which features you need on that plan.. monday sales CRM — Freshsales researched starting price $9/user/mo vs monday sales CRM $12/user/mo. Better value depends on which features you need on that plan..

Pros and cons

Product-specific for this pair — derived from researched outcomes and editorial notes.

Freshworks logo

Freshsales

Pros

  • Stronger on sales automation
  • Stronger on email capabilities
  • Stronger on reporting
  • Stronger on scalability

Cons

  • Trails on integrations
monday sales CRM logo

monday sales CRM

Pros

  • Stronger on integrations

Cons

  • Trails on sales automation
  • Trails on email capabilities
  • Trails on reporting

Implementation & learning curve

Based on researched setup / ease criteria for this pair.

Freshsales

  • Comparable ease of use to monday sales CRM
  • Comparable administration to monday sales CRM

monday sales CRM

  • Comparable ease of use to Freshsales
  • Comparable administration to Freshsales

Integrations

Overlaps and exclusives from product integration data when available.

Freshsales: Strong. monday sales CRM: Strong.

Who should not choose each product

Decision quality improves when we say who should walk away.

Don't choose Freshsales if…

  • You need monday sales CRM's stronger integrations more than Freshsales's strengths
  • Your primary fit looks closer to: monday sales CRM fits many small-business CRM evaluations
  • Your primary fit looks closer to: monday sales CRM is evaluated here as a CRM/sales tool

Don't choose monday sales CRM if…

  • You need Freshsales's stronger sales automation more than monday sales CRM's strengths
  • You need Freshsales's stronger email capabilities more than monday sales CRM's strengths
  • You need Freshsales's stronger reporting more than monday sales CRM's strengths
  • Your primary fit looks closer to: Growth plan pricing and AI-assisted CRM fit SMB sales

Alternatives worth considering

When neither product is the right fit.

  • Pipedrive logoPipedrive

    Pipeline-first sales CRM for visual deal management, activity-based selling, and growing sales teams.

  • Close logoClose

    Sales-focused CRM for pipeline management and sales engagement workflows.

  • Capsule CRM logoCapsule

    Simple small-business CRM for contacts, sales pipelines, tasks, and lightweight automation without enterprise complexity.

  • HubSpot logoHubSpot

    AI-powered customer platform with free forever CRM, plus paid Smart CRM seats and Sales/Marketing/Service hubs for growing teams.

Final verdict

Scenario-level close — not a repeat of the intro.

Freshsales wins when…

Growth plan pricing and AI-assisted CRM fit SMB sales

monday sales CRM wins when…

monday sales CRM fits many small-business CRM evaluations

  • Best for sales automationFreshsales
  • Best for email capabilitiesFreshsales
  • Best for reportingFreshsales
  • Best for integrationsmonday sales CRM

Which one should you choose?

Choose Freshsales if:

  • Growth plan pricing and AI-assisted CRM fit SMB sales
  • Pro/Enterprise add scoring, sequences, territories, forecasting, sandbox
  • Sales CRM with phone/email/chat engagement

Choose monday sales CRM if:

  • monday sales CRM fits many small-business CRM evaluations
  • monday sales CRM is evaluated here as a CRM/sales tool
  • monday sales CRM applies monday.com’s Work OS boards to sales pipelines, automations, and collaborative deal management

Product screenshots

Real product UI from our media library — no placeholders.

Freshsales

  • Freshsales product marketing hero visual.
  • Freshsales CRM interface shown in official marketing creative.
  • Freshsales “stronger sales, faster growth” product visual.
  • Freshsales conversion panel marketing asset.

monday sales CRM

  • monday sales CRM board UI from official monday.com/crm.
  • monday CRM data workspace visual from official monday.com/crm.
  • monday CRM pipeline/group UI from official monday marketing.
  • monday CRM pipeline UI from official monday.com/crm.

FAQ

Is Freshsales better than monday sales CRM?
There is no universal winner between Freshsales and monday sales CRM. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.
Which CRM fits which team?
Freshsales: Growth plan pricing and AI-assisted CRM fit SMB sales monday sales CRM: monday sales CRM fits many small-business CRM evaluations
Which is stronger for sales automation?
Stronger coverage across workflow automation, sales automation, lead scoring. editorial scores are close (8/10 vs 8/10).
Does Freshsales or monday sales CRM have a free plan?
Freshsales: No free plan. monday sales CRM: No free plan.
How does Freshsales vs monday sales CRM pricing compare?
Freshsales starts from $9.00/user/mo. monday sales CRM starts from €12.00/user/mo. Confirm live vendor pricing before purchasing.
How did SoftwareGlimpse compare these products?
We map both products to the same category criteria, then evaluate trade-offs using verified product, pricing and feature evidence. Affiliate relationships never change outcomes.

Still deciding between Freshsales and monday sales CRM?

Use Find My CRM for a shortlist matched to your priorities, or build another side-by-side comparison.

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  • Independent criterion outcomes
  • No invented scores or prices
  • Affiliate links never change winners

Some visit links may be affiliate links — we may earn a commission at no extra cost to you. Comparison outcomes are never based on commission.

Affiliate disclosure: some links may be affiliate links. We may earn a commission at no extra cost to you. Rankings and scores are never based on commission. Full disclosure

Methodology disclosure: scores and recommendations follow SoftwareGlimpse evaluation criteria (version 1.0.0). Affiliate relationships do not determine rankings.

How we recommend: product claims are tied to recorded research where available.

AI-assisted disclosure: drafts may be AI-assisted from approved facts and assessments. Humans approve publishable editorial judgments. AI does not invent live prices or claim hands-on testing.

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