SoftwareGlimpse

Freshsales vs monday sales CRM

Compare Freshsales and monday sales CRM on features, pricing, and buyer fit using the same researched criteria.

Independently recommendedLast updated Aug 20, 20268 evidence sources24 screenshotsHow we compare

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Freshsales

7.8/10

Freshworks sales CRM for lead management and pipeline workflows.

Best for

• Growth plan pricing and AI-assisted CRM fit SMB sales
• Pro/Enterprise add scoring, sequences, territories, forecasting, sandbox
• Sales CRM with phone/email/chat engagement

Starting from $9.00/user/mo

No free plan

Visit Freshsales

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Our verdict

No universal winner

There is no universal winner between Freshsales and monday sales CRM. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.

Freshsales is better for

✓ Sales automation
✓ Email capabilities
✓ Reporting
✓ Scalability

monday sales CRM is better for

✓ Integrations

Tie

• Ease of use
• Pipeline management
• Customization

Choose Freshsales if: Growth plan pricing and AI-assisted CRM fit SMB sales

Choose monday sales CRM if: monday sales CRM fits many small-business CRM evaluations

See detailed comparison ↓

monday sales CRM

7.3/10

Work OS–style sales CRM from monday.com for visual pipelines, automations, and team collaboration.

Best for

• monday sales CRM fits many small-business CRM evaluations
• monday sales CRM is evaluated here as a CRM/sales tool
• monday sales CRM applies monday.com’s Work OS boards to sales pipelines, automations, and collaborative deal management.

Starting from €12.00/user/mo

No free plan

Visit monday sales CRM

Freshsales vs monday sales CRM at a glance

Criterion-level leaders from verified research.

Full scorecard →

Scorecard preview

Criterion leaders based on verified research — open the Scorecard tab for evidence detail.

Ease of useTie
Freshsales
monday sales CRM
Pipeline managementTie
Freshsales
monday sales CRM
Sales automationFreshsales
Freshsales
monday sales CRM
Email capabilitiesFreshsales
Freshsales
monday sales CRM
ReportingFreshsales
Freshsales
monday sales CRM

Which CRM is better for you?

Quick picks based on fit — not a universal ranking.

→ Freshsales
Best for sales automation
Stronger coverage across workflow automation, sales automation, lead scoring. editorial scores are close (8/10 vs 8/10).
→ Freshsales
Best for email capabilities
Stronger coverage across email sync, email tracking, email sequences, call functionality. editorial scores are close (7/10 vs 7/10).
→ Freshsales
Best for reporting
Freshsales leads on reporting (8/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
→ monday sales CRM
Best for integrations
monday sales CRM leads on integrations (7/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

The biggest differences

Where the products diverge most clearly on verified criteria.

Pipeline management
Tie
Freshsales
Freshsales and monday sales CRM are close on pipeline management (8/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
monday sales CRM
Freshsales and monday sales CRM are close on pipeline management (8/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Email capabilities
Freshsales wins
Freshsales
Stronger coverage across email sync, email tracking, email sequences, call functionality. editorial scores are close (7/10 vs 7/10).
monday sales CRM
Trails Freshsales on this criterion
Sales automation
Freshsales wins
Freshsales
Stronger coverage across workflow automation, sales automation, lead scoring. editorial scores are close (8/10 vs 8/10).
monday sales CRM
Trails Freshsales on this criterion
Reporting
Freshsales wins
Freshsales
Freshsales leads on reporting (8/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
monday sales CRM
Trails Freshsales on this criterion
Value for money
Depends
Freshsales
Freshsales researched starting price $9/user/mo vs monday sales CRM $12/user/mo. Better value depends on which features you need on that plan.
monday sales CRM
Freshsales researched starting price $9/user/mo vs monday sales CRM $12/user/mo. Better value depends on which features you need on that plan.

Which should you choose?

Choose Freshsales if

Growth plan pricing and AI-assisted CRM fit SMB sales
Pro/Enterprise add scoring, sequences, territories, forecasting, sandbox
Sales CRM with phone/email/chat engagement

Choose monday sales CRM if

monday sales CRM fits many small-business CRM evaluations
monday sales CRM is evaluated here as a CRM/sales tool
monday sales CRM applies monday.com’s Work OS boards to sales pipelines, automations, and collaborative deal management.

Related comparisons

Alternatives to consider

How we compare

A short look at the comparison process. Full methodology

1
Collect
Collect official product information, pricing, and product evidence.
2
Normalize
Map evidence to the same category evaluation criteria for both products.
3
Compare
Evaluate both products against identical criteria — ties and depends are allowed.
4
Explain
Show why each product wins, loses, or ties, with evidence behind the outcome.

Still deciding between Freshsales and monday sales CRM?

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Independent criterion outcomes
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