Agile CRM vs Zendesk Sell
Compare Agile CRM and Zendesk Sell on features, pricing, and buyer fit using the same researched criteria.
Agile CRM
Freemium all-in-one CRM; Free (10 users), Starter from ~$8.99/user/mo on multi-year headline pricing.
Best for
- • All-in-one CRM with a free tier (10 users) and Starter/Regular/Enterprise plans for sales, marketing, and service
- • Affordable all-in-one CRM combining sales, marketing automation, and service for growing teams.
Starting from $8.99/user/mo
Free plan available
VS
Our verdict
There is no universal winner between Agile CRM and Zendesk Sell. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.
Agile CRM is better for
- ✓ Value for money
Zendesk Sell is better for
- ✓ Reporting
- ✓ Integrations
- ✓ Scalability
Tie
- • Ease of use
- • Pipeline management
- • Sales automation
Choose Agile CRM if: All-in-one CRM with a free tier (10 users) and Starter/Regular/Enterprise plans for sales, marketing, and service
Choose Zendesk Sell if: Sales CRM from Zendesk for teams that want pipeline management alongside the broader Zendesk customer experience stack.
Zendesk Sell
Zendesk Sell CRM; Team $19 through Enterprise $169/agent/mo annual.
Best for
- • Sales CRM from Zendesk for teams that want pipeline management alongside the broader Zendesk customer experience stack.
Starting from $19.00/user/mo
No free plan
Agile CRM vs Zendesk Sell at a glance
Criterion-level leaders from verified research.
Scorecard preview
Criterion leaders based on verified research — open the Scorecard tab for evidence detail.
- Ease of useTie
Agile CRM
Zendesk Sell
- Pipeline managementTie
Agile CRM
Zendesk Sell
- Sales automationTie
Agile CRM
Zendesk Sell
- Email capabilitiesTie
Agile CRM
Zendesk Sell
- ReportingZendesk Sell
Agile CRM
Zendesk Sell
Which CRM is better for you?
Quick picks based on fit — not a universal ranking.
- → Agile CRM
Best for value for money
Better for value for money
- → Zendesk Sell
Best for reporting
Zendesk Sell leads on reporting (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
- → Zendesk Sell
Best for integrations
Zendesk Sell leads on integrations (6/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
- → Zendesk Sell
Best for scalability
Zendesk Sell leads on scalability (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
The biggest differences
Where the products diverge most clearly on verified criteria.
Pipeline management
TieAgile CRM
Agile CRM and Zendesk Sell are close on pipeline management (7/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Zendesk Sell
Agile CRM and Zendesk Sell are close on pipeline management (7/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Email capabilities
TieAgile CRM
Agile CRM and Zendesk Sell are close on email capabilities (7/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Zendesk Sell
Agile CRM and Zendesk Sell are close on email capabilities (7/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Sales automation
TieAgile CRM
Agile CRM and Zendesk Sell are close on sales automation (7/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Zendesk Sell
Agile CRM and Zendesk Sell are close on sales automation (7/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Reporting
Zendesk Sell winsAgile CRM
Trails Zendesk Sell on this criterion
Zendesk Sell
Zendesk Sell leads on reporting (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Value for money
Agile CRM winsAgile CRM
Better for value for money
Zendesk Sell
Trails Agile CRM on this criterion
Which should you choose?
Choose Agile CRM if
- All-in-one CRM with a free tier (10 users) and Starter/Regular/Enterprise plans for sales, marketing, and service
- Affordable all-in-one CRM combining sales, marketing automation, and service for growing teams.
Choose Zendesk Sell if
- Sales CRM from Zendesk for teams that want pipeline management alongside the broader Zendesk customer experience stack.
Related comparisons
Alternatives to consider
HubSpot
CRM platform with free core CRM plus Sales, Marketing, Service, and Content Hubs for growing teams.
Zoho CRM
Affordable multi-edition sales CRM with free tier, automation, and Zia AI across Standard through Ultimate.
Freshsales
Freshworks sales CRM for lead management and pipeline workflows.
Bitrix24
Free-tier all-in-one CRM and collaboration suite with organization-based paid cloud plans.
How we compare
A short look at the comparison process. Full methodology
1
Collect
Collect official product information, pricing, and product evidence.
2
Normalize
Map evidence to the same category evaluation criteria for both products.
3
Compare
Evaluate both products against identical criteria — ties and depends are allowed.
4
Explain
Show why each product wins, loses, or ties, with evidence behind the outcome.
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- Independent criterion outcomes
- No invented scores or prices
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