Zoom Review
BUSINESS COMMUNICATIONS SOFTWAREChoose Zoom when meetings are already the collaboration hub and you want Zoom Phone as the natural UCaaS extension rather than a separate PBX vendor.
Starting price
$15.00/user/month
Free plan
Yes
Free trial
Yes
Best for
Organisations already standardised on Zoom meetings that want to add Zoom Phone
SoftwareGlimpse review
8.4/10
Good
- ease of use9
- voice messaging quality9
- routing workflows8
- integrations9
- analytics8
- outbound tools7
Zoom plans & pricing
Cross-checked 2026-08-17. Free Zoom meetings/chat exist (Workplace free) but Zoom Phone is paid. Zoom Phone US/CA Unlimited research floor ~$15–16/user/month; Workplace Pro/Business video plans are separate. Phone bundles commonly cited: Pro Plus ~$20.50 and Business Plus ~$24.50 per user/month annual — document carefully and confirm live. Medium confidence on Phone seat floors versus meetings SKUs.
Workplace Free
$0.00
Free plan
- Evaluating the product with no paid seats
Zoom Phone US/CA Unlimited
$15.00
per user / mo, billed annually
- Everything in Workplace Free, plus:
- Zoom Phone US/CA Unlimited buyers
Workplace Pro Plus
$20.50
per user / mo, billed annually
- Everything in Zoom Phone US/CA Unlimited, plus:
- Workplace Pro Plus buyers
Workplace Business Plus
$24.50
per user / mo, billed annually
- Everything in Workplace Pro Plus, plus:
- Teams that need deeper reporting and process controls
Estimate team cost
Rough monthly and annual cost for Zoom based on list pricing. Confirm rates on the vendor site before buying.
- Monthly
- $0.00
- Annual
- $0.00
Zoom pricing compared
| Metric | Zoom | RingCentral | Dialpad | Microsoft Teams | Aircall |
|---|---|---|---|---|---|
| Starting price | $15.00/user/month | $20.00/user/month | $15.00/user/month | $0.00/user/month | $30.00/user/month |
| Free plan | Yes | No | No | Yes | No |
| Free trial | Yes | Yes | Yes | Yes | Yes |