LiveChat Review
CUSTOMER SERVICE SOFTWAREChoose LiveChat when proven website live chat with Text suite expansion paths matters — and you accept per-agent pricing without a free tier.
Starting price
$19.00/user/month
Free plan
No
Free trial
14 days
Best for
Teams wanting mature live chat with Text ecosystem optionality
SoftwareGlimpse review
7.4/10
Good
- ease of use8
- support job fit8
- workflow depth7
- omnichannel7
- self service6
- integrations8
Best LiveChat alternatives
Alternatives are drawn from the product graph and editorial comparisons — not paid placements.
Freshchat
Researched side-by-side comparison of Freshchat and LiveChat using customer service comparison criteria. No universal winner — choose by job-cluster fit.
From $0.00/user/month
Freshworks customers wanting live chat as the primary purchase
Tidio
Live chat and AI messaging — Starter $24.17/mo annual (100 billable convos); Growth from $49.17. Re-homed from CRM to CS live-chat primary.
From $24.17/user/month
Lyro AI + flows for deflectionAlternatives comparison at a glance
| Product | Starting price | Free plan | Free trial |
|---|---|---|---|
| LiveChat | $19.00/user/month | No | Yes |
| Freshchat | $0.00/user/month | Yes | Yes |
| Tidio | $24.17/user/month | Yes | Yes |
How we choose alternatives
Based on our recommendations
Alternatives come from product relationships and documented capability overlap.
Focused on your needs
We highlight when another tool fits a different workflow better.
Independently evaluated
Affiliate relationships never decide who appears here.