LiveChat Review
CUSTOMER SERVICE SOFTWAREChoose LiveChat when proven website live chat with Text suite expansion paths matters — and you accept per-agent pricing without a free tier.
Starting price
$19.00/user/month
Free plan
No
Free trial
14 days
Best for
Teams wanting mature live chat with Text ecosystem optionality
SoftwareGlimpse review
7.4/10
Good
- ease of use8
- support job fit8
- workflow depth7
- omnichannel7
- self service6
- integrations8
LiveChat plans & pricing
Verified 2026-08-18 from livechat.com/pricing (high confidence). Annual USD per person/month: Starter $19, Team $49, Business $79, Enterprise $52. 14-day trial. Text suite add-ons (ChatBot, HelpDesk) separate. Affiliate economics excluded.
Starter
$19.00
per user / mo, billed annually
- Small teams starting with core workflows
Team
$49.00
per user / mo, billed annually
- Everything in Starter, plus:
- Team buyers
Business
$79.00
per user / mo, billed annually
- Everything in Team, plus:
- Teams that need deeper reporting and process controls
Enterprise
$52.00
per user / mo, billed annually
- Everything in Business, plus:
- Organizations needing custom commercial terms
Estimate team cost
Rough monthly and annual cost for LiveChat based on list pricing. Confirm rates on the vendor site before buying.
- Monthly
- $95.00
- Annual
- $1,140.00
LiveChat pricing compared
| Metric | LiveChat | Freshchat | Tidio | Intercom | Zendesk Suite |
|---|---|---|---|---|---|
| Starting price | $19.00/user/month | $0.00/user/month | $24.17/user/month | $29.00/user/month | $19.00/user/month |
| Free plan | No | Yes | Yes | No | No |
| Free trial | Yes | Yes | Yes | Yes | Yes |