LiveChat Review

CUSTOMER SERVICE SOFTWARE

Choose LiveChat when proven website live chat with Text suite expansion paths matters — and you accept per-agent pricing without a free tier.

Last updated 2026-08-18Independent editorial review

Starting price
$19.00/user/month
Free plan
No
Free trial
14 days
Best for
Teams wanting mature live chat with Text ecosystem optionality

Visit LiveChat

View pricing

SoftwareGlimpse review

7.4/10

Good

ease of use8
support job fit8
workflow depth7
omnichannel7
self service6
integrations8

How we score →

Setting up your first pipeline

Official vendor tutorial for onboarding and configuration. It is not a SoftwareGlimpse implementation plan — use our independent guides for rollout judgment.

Official vendor tutorial

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Official vendor tutorial

How to Integrate OpenAI Assistant into Your Website with OpenWidget

What this shows

LiveChat OpenWidget OpenAI assistant integration tutorial
Official LiveChat channel product walkthrough

Source: Official LiveChat

What to prepare before this step

• Agree pipeline stages that match how your team sells
• Decide who owns deals, activities, and reporting
• List must-have fields before importing contacts

What this video covers

• LiveChat OpenWidget OpenAI assistant integration tutorial
• Official LiveChat channel product walkthrough

LiveChat guides

Practical walkthroughs for setup, rollout, migration, plan choice, and fit — linked from this review so you can decide and implement without hunting the guides hub.

Product guides for LiveChat are not published yet. Browse the Guides hub for category buying and selection frameworks.

All guides →LiveChat pricing tab →