Capsule is a strong affordable CRM for SMBs. Free and Starter are easy on-ramps; Growth is the practical automation tier. Scores reflect first-party research, not hands-on lab testing.
Starting price
$18.00/user/month
Free plan
Yes
Free trial
14 days
Best for
Small businesses wanting a simple CRM
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SoftwareGlimpse review
7.4/10
Good
Use cases pair SoftwareGlimpse fit analysis with official workflow demos when ResearchMedia is linked — not brand promo videos from Overview.
Track deals through stages, keep ownership clear, and see where opportunities stall.
SoftwareGlimpse fit analysis
Move opportunities through stages matched to your process.
Official vendor tutorial
This video is hosted on YouTube
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Official vendor tutorial
What this workflow demonstrates
Source: Official Capsule. This is vendor training/demo content — not SoftwareGlimpse instruction.
Keep people, companies, and interaction history in one searchable system.
SoftwareGlimpse fit analysis
Keep people and companies in a shared CRM database.
Official vendor tutorial
This video is hosted on YouTube
This content is hosted by YouTube. The player loads only after you allow marketing cookies.
Official vendor tutorial
What this workflow demonstrates
Source: Official Capsule. This is vendor training/demo content — not SoftwareGlimpse instruction.
Forecast and pipeline reporting managers can trust without spreadsheet rebuilds.
SoftwareGlimpse fit analysis
Transparent per-user annual pricing from $18
Own post-sale accounts with stakeholders, renewals, and expansion opportunities in one place.
SoftwareGlimpse fit analysis
Useful Growth-tier automations and reporting
Never drop promised next steps — tasks, reminders, and history attached to the right record.
SoftwareGlimpse fit analysis
Projects/tasks alongside sales pipelines
Use case information is based on product evidence and common customer workflows. Official demos illustrate vendor workflows; they are not SoftwareGlimpse testing claims.