Capsule Review
CRM SOFTWARECapsule is a strong affordable CRM for SMBs. Free and Starter are easy on-ramps; Growth is the practical automation tier. Scores reflect first-party research, not hands-on lab testing.
Starting price
$18.00/user/month
Free plan
Yes
Free trial
14 days
Best for
Small businesses wanting a simple CRM
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SoftwareGlimpse review
7.4/10
Good
- Ease of use9
- Pipeline management7
- Sales automation7
- Email capabilities7
- Reporting7
- Customization7
Capsule plans & pricing
USD per-user prices when billed annually from Capsule first-party pages/blogs (Aug 2026): Free $0 (max 2 users); Starter $18; Growth $36; Advanced $54; Ultimate $72. 14-day free trial on paid plans. Monthly billing amounts were not clearly published in SSR HTML at research time — annual list prices used. Verify on capsulecrm.com/pricing before purchase.
Starter
$18.00
per user / mo, billed annually
- Everything in Free, plus:
- Small teams starting paid CRM
Growth
$36.00
per user / mo, billed annually
- Everything in Starter, plus:
- SMB sales teams
Advanced
$54.00
per user / mo, billed annually
- Everything in Growth, plus:
- Larger SMB sales teams
Ultimate
Custom
Contact sales
- Everything in Advanced, plus:
- Scaling SMBs
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Rough monthly and annual cost for Capsule based on list pricing. Confirm rates on the vendor site before buying.
- Monthly
- $0.00
- Annual
- $0.00
Capsule pricing compared
| Metric | Capsule | ACT! | Affinity | Agile CRM | Apptivo |
|---|---|---|---|---|---|
| Starting price | $18.00/user/month | Custom quote | $166.67/user/month | $8.99/user/month | $15.00/user/month |
| Free plan | Yes | No | No | Yes | No |
| Free trial | Yes | Yes | No | No | Yes |