SoftwareGlimpse

monday sales CRM vs Zoho CRM

monday sales CRM fits monday sales crm fits many small-business crm evaluations; Zoho CRM fits free/standard pricing and feature set fit smb sales motions.

Independently recommendedLast updated Sep 24, 20265 evidence sources21 screenshotsHow we compare
Compare another
monday sales CRM logo

monday sales CRM

7.3/10

Work OS–style sales CRM from monday.com for visual pipelines, automations, and team collaboration.

Best for

  • • monday sales CRM fits many small-business CRM evaluations
  • • monday sales CRM is evaluated here as a CRM/sales tool
  • • monday sales CRM applies monday.com’s Work OS boards to sales pipelines, automations, and collaborative deal management

Starting from €12.00/user/mo

No free plan

VS

Our verdict

Our verdict

No universal winner

There is no universal winner between monday sales CRM and Zoho CRM. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.

Zoho CRM is better for

  • ✓ Scalability
  • ✓ Value for money

Tie

  • • Ease of use
  • • Pipeline management
  • • Sales automation

Choose monday sales CRM if: monday sales CRM fits many small-business CRM evaluations

Choose Zoho CRM if: Free/Standard pricing and feature set fit SMB sales motions

See detailed comparison ↓
Zoho CRM logo

Zoho CRM

7.4/10

Affordable multi-edition sales CRM with free tier, automation, and Zia AI across Standard through Ultimate.

Best for

  • • Free/Standard pricing and feature set fit SMB sales motions
  • • Professional/Enterprise cover automation and reporting for growing teams
  • • Sales CRM pipelines and automation are the core product story

Starting from $0.00/user/mo

Free plan available

Quick verdict

Start here — then dig into the evidence below.

Choose monday sales CRM if…

  • monday sales CRM fits many small-business CRM evaluations
  • monday sales CRM is evaluated here as a CRM/sales tool
  • monday sales CRM applies monday.com’s Work OS boards to sales pipelines, automations, and collaborative deal management

Choose Zoho CRM if…

  • Free/Standard pricing and feature set fit SMB sales motions
  • Professional/Enterprise cover automation and reporting for growing teams
  • Sales CRM pipelines and automation are the core product story
  • You prioritize scalability

Overall recommendation

There is no universal winner between monday sales CRM and Zoho CRM. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.

Key trade-off

Zoho CRM's clearest edge is scalability.

Winner by category

Only dimensions with researched evidence for this pair.

DimensionWinnerWhy
Ease of useTiemonday sales CRM and Zoho CRM are close on ease of use (8/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
SalesTiemonday sales CRM and Zoho CRM are close on pipeline management (8/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
AutomationTiemonday sales CRM and Zoho CRM are close on sales automation (8/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Email capabilitiesTiemonday sales CRM and Zoho CRM are close on email capabilities (7/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
ReportingTiemonday sales CRM and Zoho CRM are close on reporting (7/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
CustomizationTiemonday sales CRM and Zoho CRM are close on customization (8/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
IntegrationsTiemonday sales CRM and Zoho CRM are close on integrations (8/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
AdministrationTiemonday sales CRM and Zoho CRM are close on administration (7/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Enterprise suitabilityZoho CRM winsZoho CRM leads on scalability (6/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
ValueZoho CRM winsBetter for value for money

Side-by-side feature matrix

Normalized availability from product research — empty rows are not shown.

Core CRM

Featuremonday sales CRMZoho CRM
Contact managementStrongStrong
Lead managementStrongStrong
Pipeline managementStrongStrong
Deal managementStrongStrong

Sales engagement

Featuremonday sales CRMZoho CRM
Email syncStrongStrong
Workflow automationStrongStrong
Sales automationStrongStrong

Reporting

Featuremonday sales CRMZoho CRM
ReportingStrongStrong
ForecastingModerateModerate

Platform

Featuremonday sales CRMZoho CRM
IntegrationsStrongStrong
Custom fieldsStrongStrong
Custom pipelinesStrongStrong
Mobile appStrongStrong
AI assistanceModerateModerate

Pricing comparison

Pricing evidence last checked Sep 7, 2026.

monday sales CRM logo

monday sales CRM

From €12.00/user/mo

No free planFree trial available
  • Basic€12.00/user/mo
  • Standard€17.00/user/mo
  • Pro€28.00/user/mo
  • UltimateSee details
Zoho CRM logo

Zoho CRM

From $0.00/user/mo

Free plan availableFree trial available
  • Free$0.00/user/mo
  • Standard$14.00/user/mo
  • Professional$23.00/user/mo
  • Enterprise$40.00/user/mo
  • Ultimate$52.00/user/mo

Seat-count estimates

Labeled estimates from verified starting per-seat pricing — not invoices.

Seatsmonday sales CRMZoho CRM
5~€60.00/mo (Basic × 5)—
10~€120.00/mo (Basic × 10)—
25~€300.00/mo (Basic × 25)—
50~€600.00/mo (Basic × 50)—

Estimate from verified starting per-seat pricing — actual total depends on plan, annual discounts, and add-ons.

Researched list starting prices: monday sales CRM from $12/user/mo; Zoho CRM from $0/user/mo. Zoho CRM publishes a free plan. Confirm live vendor pricing before buying.

Open cost calculator →

Best for

Scenario picks from researched strengths — not a universal ranking.

  • → Zoho CRM

    Best for scalability

    Zoho CRM leads on scalability (6/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

  • → Zoho CRM

    Best for value for money

    Better for value for money

The differences that actually matter

Pair-specific analysis for monday sales CRM vs Zoho CRM — not generic category copy.

  • Pipeline management

    Tie

    monday sales CRM and Zoho CRM are close on pipeline management. monday sales CRM and Zoho CRM are close on pipeline management (8/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing. Feature evidence also diverges on AI assistance (monday sales CRM: Moderate; Zoho CRM: Moderate).

  • Email capabilities

    Tie

    monday sales CRM and Zoho CRM are close on email capabilities. monday sales CRM and Zoho CRM are close on email capabilities (7/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

  • Sales automation

    Tie

    monday sales CRM and Zoho CRM are close on sales automation. monday sales CRM and Zoho CRM are close on sales automation (8/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

  • Reporting

    Tie

    monday sales CRM and Zoho CRM are close on reporting. monday sales CRM and Zoho CRM are close on reporting (7/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

  • Value for money

    Zoho CRM ahead

    On value for money, Zoho CRM is ahead. monday sales CRM: Trails Zoho CRM on this criterion. Zoho CRM: Better for value for money.

Pros and cons

Product-specific for this pair — derived from researched outcomes and editorial notes.

monday sales CRM logo

monday sales CRM

Cons

  • Trails on scalability
  • Trails on value for money
Zoho CRM logo

Zoho CRM

Pros

  • Stronger on scalability
  • Stronger on value for money

Implementation & learning curve

Based on researched setup / ease criteria for this pair.

monday sales CRM

  • Comparable ease of use to Zoho CRM
  • Comparable administration to Zoho CRM

Zoho CRM

  • Comparable ease of use to monday sales CRM
  • Comparable administration to monday sales CRM

Integrations

Overlaps and exclusives from product integration data when available.

monday sales CRM: Strong. Zoho CRM: Strong.

Who should not choose each product

Decision quality improves when we say who should walk away.

Don't choose monday sales CRM if…

  • You need Zoho CRM's stronger scalability more than monday sales CRM's strengths
  • You need Zoho CRM's stronger value for money more than monday sales CRM's strengths
  • Your primary fit looks closer to: Free/Standard pricing and feature set fit SMB sales motions
  • Your primary fit looks closer to: Professional/Enterprise cover automation and reporting for growing teams

Don't choose Zoho CRM if…

  • Your primary fit looks closer to: monday sales CRM fits many small-business CRM evaluations
  • Your primary fit looks closer to: monday sales CRM is evaluated here as a CRM/sales tool

Alternatives worth considering

When neither product is the right fit.

  • Pipeline-first sales CRM for visual deal management, activity-based selling, and growing sales teams.

  • AI-powered customer platform with free forever CRM, plus paid Smart CRM seats and Sales/Marketing/Service hubs for growing teams.

  • Sales-focused CRM for pipeline management and sales engagement workflows.

  • Enterprise CRM platform for sales, service, marketing, and customer data across large and mid-market teams.

Final verdict

Scenario-level close — not a repeat of the intro.

monday sales CRM wins when…

monday sales CRM fits many small-business CRM evaluations

Zoho CRM wins when…

Free/Standard pricing and feature set fit SMB sales motions

  • Best for scalabilityZoho CRM
  • Best for value for moneyZoho CRM

Which one should you choose?

Choose monday sales CRM if:

  • monday sales CRM fits many small-business CRM evaluations
  • monday sales CRM is evaluated here as a CRM/sales tool
  • monday sales CRM applies monday.com’s Work OS boards to sales pipelines, automations, and collaborative deal management

Choose Zoho CRM if:

  • Free/Standard pricing and feature set fit SMB sales motions
  • Professional/Enterprise cover automation and reporting for growing teams
  • Sales CRM pipelines and automation are the core product story

Product screenshots

Real product UI from our media library — no placeholders.

monday sales CRM

  • monday sales CRM board UI from official monday.com/crm.
  • monday CRM data workspace visual from official monday.com/crm.
  • monday CRM pipeline/group UI from official monday marketing.
  • monday CRM pipeline UI from official monday.com/crm.

Zoho CRM

  • Zoho CRM omnichannel product visual from the official Zoho CRM homepage.
  • Sales force automation visual from official Zoho CRM SFA page.
  • Product illustration from official Zoho CRM education page.
  • Official Zoho CRM demo poster image from zoho.com/crm.

FAQ

Is monday sales CRM better than Zoho CRM?
There is no universal winner between monday sales CRM and Zoho CRM. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.
Which CRM fits which team?
monday sales CRM: monday sales CRM fits many small-business CRM evaluations Zoho CRM: Free/Standard pricing and feature set fit SMB sales motions
Which is stronger for sales automation?
monday sales CRM and Zoho CRM are close on sales automation (8/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Does monday sales CRM or Zoho CRM have a free plan?
monday sales CRM: No free plan. Zoho CRM: Free plan available.
How does monday sales CRM vs Zoho CRM pricing compare?
monday sales CRM starts from €12.00/user/mo. Zoho CRM starts from $0.00/user/mo. Confirm live vendor pricing before purchasing.
How did SoftwareGlimpse compare these products?
We map both products to the same category criteria, then evaluate trade-offs using verified product, pricing and feature evidence. Affiliate relationships never change outcomes.

Still deciding between monday sales CRM and Zoho CRM?

Use Find My CRM for a shortlist matched to your priorities, or build another side-by-side comparison.

  • Independent criterion outcomes
  • No invented scores or prices
  • Affiliate links never change winners

Some visit links may be affiliate links — we may earn a commission at no extra cost to you. Comparison outcomes are never based on commission.

Affiliate disclosure: some links may be affiliate links. We may earn a commission at no extra cost to you. Rankings and scores are never based on commission. Full disclosure

Methodology disclosure: scores and recommendations follow SoftwareGlimpse evaluation criteria (version 1.0.0). Affiliate relationships do not determine rankings.

How we recommend: product claims are tied to recorded research where available.

AI-assisted disclosure: drafts may be AI-assisted from approved facts and assessments. Humans approve publishable editorial judgments. AI does not invent live prices or claim hands-on testing.

Part of CRM Software hub · Software comparisons

Try a decision tool

Interactive helpers use recommendation criteria — affiliate status never changes outcomes.