ACT! vs Zendesk Sell
Compare ACT! and Zendesk Sell on features, pricing, and buyer fit using the same researched criteria.
ACT!
ACT! by Swiftpage SMB CRM; contact sales for current packaging (no invented list prices).
Best for
- • ACT! by Swiftpage — long-standing SMB CRM for contacts, calendars, and sales follow-up; pricing primarily contact-sales
- • Classic SMB CRM for managing contacts, activities, and sales follow-ups — especially familiar to established small businesses.
No free plan
VS
Our verdict
There is no universal winner between ACT! and Zendesk Sell. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.
Zendesk Sell is better for
- ✓ Ease of use
- ✓ Pipeline management
- ✓ Sales automation
- ✓ Email capabilities
Tie
- • Value for money
Choose ACT! if: ACT! by Swiftpage — long-standing SMB CRM for contacts, calendars, and sales follow-up; pricing primarily contact-sales
Choose Zendesk Sell if: Sales CRM from Zendesk for teams that want pipeline management alongside the broader Zendesk customer experience stack.
Zendesk Sell
Zendesk Sell CRM; Team $19 through Enterprise $169/agent/mo annual.
Best for
- • Sales CRM from Zendesk for teams that want pipeline management alongside the broader Zendesk customer experience stack.
Starting from $19.00/user/mo
No free plan
Pros & cons
A balanced look at where each product shines — and where it falls short.
ACT!
Strengths in greenCons
- Trails on ease of use
- Trails on pipeline management
- Trails on sales automation
Best for
ACT! by Swiftpage — long-standing SMB CRM for contacts, calendars, and sales follow-up; pricing primarily contact-sales
Zendesk Sell
Trade-offs in redPros
- Stronger on ease of use
- Stronger on pipeline management
- Stronger on sales automation
- Stronger on email capabilities
Best for
Sales CRM from Zendesk for teams that want pipeline management alongside the broader Zendesk customer experience stack.
Choose if…
Choose ACT! if
- ACT! by Swiftpage — long-standing SMB CRM for contacts, calendars, and sales follow-up; pricing primarily contact-sales
- Classic SMB CRM for managing contacts, activities, and sales follow-ups — especially familiar to established small businesses.
Choose Zendesk Sell if
- Sales CRM from Zendesk for teams that want pipeline management alongside the broader Zendesk customer experience stack.
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