SoftwareGlimpse

ACT! vs Oracle Siebel CRM

ACT! fits act! by swiftpage — long-standing smb crm for contacts, calendars, and sales follow-up; pricing primarily contact-sales; Oracle Siebel CRM fits established enterprise crm (siebel) for complex on-prem/cloud deployments still running mission-critical siebel processes.

Independently recommendedLast updated Sep 24, 20268 evidence sources4 screenshotsHow we compare
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ACT! logo

ACT!

5.6/10

ACT! by Swiftpage SMB CRM; contact sales for current packaging (no invented list prices).

Best for

  • • ACT! by Swiftpage — long-standing SMB CRM for contacts, calendars, and sales follow-up; pricing primarily contact-sales
  • • Classic SMB CRM for managing contacts, activities, and sales follow-ups — especially familiar to established small businesses

No free plan

Visit ACT!
Read review

VS

Our verdict

Our verdict

No universal winner

There is no universal winner between ACT! and Oracle Siebel CRM. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.

ACT! is better for

  • ✓ Ease of use
  • ✓ Email capabilities
  • ✓ Administration
  • ✓ Value for money

Oracle Siebel CRM is better for

  • ✓ Pipeline management
  • ✓ Sales automation
  • ✓ Reporting
  • ✓ Customization

Choose ACT! if: ACT! by Swiftpage — long-standing SMB CRM for contacts, calendars, and sales follow-up; pricing primarily contact-sales

Choose Oracle Siebel CRM if: Established enterprise CRM (Siebel) for complex on-prem/cloud deployments still running mission-critical Siebel processes

See detailed comparison ↓
Oracle Siebel CRM logo

Oracle Siebel CRM

6.2/10

Oracle Siebel CRM legacy enterprise platform; custom quote only.

Best for

  • • Established enterprise CRM (Siebel) for complex on-prem/cloud deployments still running mission-critical Siebel processes

No free plan

Visit Oracle Siebel CRM
Read review

Quick verdict

Start here — then dig into the evidence below.

Choose ACT! if…

  • ACT! by Swiftpage — long-standing SMB CRM for contacts, calendars, and sales follow-up; pricing primarily contact-sales
  • Classic SMB CRM for managing contacts, activities, and sales follow-ups — especially familiar to established small businesses
  • You prioritize ease of use
  • You prioritize email capabilities

Choose Oracle Siebel CRM if…

  • Established enterprise CRM (Siebel) for complex on-prem/cloud deployments still running mission-critical Siebel processes
  • You prioritize pipeline management
  • You prioritize sales automation
  • You prioritize reporting

Overall recommendation

There is no universal winner between ACT! and Oracle Siebel CRM. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.

Key trade-off

ACT! trades toward ease of use; Oracle Siebel CRM trades toward pipeline management.

Winner by category

Only dimensions with researched evidence for this pair.

DimensionWinnerWhy
Ease of useACT! winsACT! leads on ease of use (6/10 vs 5/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
SalesOracle Siebel CRM winsOracle Siebel CRM leads on pipeline management (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
AutomationOracle Siebel CRM winsOracle Siebel CRM leads on sales automation (5/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Email capabilitiesACT! winsACT! leads on email capabilities (6/10 vs 5/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
ReportingOracle Siebel CRM winsOracle Siebel CRM leads on reporting (5/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
CustomizationOracle Siebel CRM winsOracle Siebel CRM leads on customization (6/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
IntegrationsOracle Siebel CRM winsOracle Siebel CRM leads on integrations (5/10 vs 6/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
AdministrationACT! winsACT! leads on administration (6/10 vs 4/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Enterprise suitabilityOracle Siebel CRM winsOracle Siebel CRM leads on scalability (5/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
ValueACT! winsACT! leads on value for money (6/10 vs 5/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

Side-by-side feature matrix

Normalized availability from product research — empty rows are not shown.

Core CRM

FeatureACT!Oracle Siebel CRM
Contact managementStrongStrong
Lead managementStrongStrong
Pipeline managementStrongStrong
Deal managementStrongStrong

Sales engagement

FeatureACT!Oracle Siebel CRM
Email syncStrongStrong
Email trackingStrongModerate
Workflow automationModerateStrong
Sales automationStrongStrong

Reporting

FeatureACT!Oracle Siebel CRM
ReportingModerateStrong

Platform

FeatureACT!Oracle Siebel CRM
IntegrationsStrongStrong
Custom fieldsStrongStrong
Custom pipelinesModerateStrong
Mobile appStrongModerate
AI assistanceNot evidencedModerate

Pricing comparison

Pricing evidence last checked Aug 16, 2026.

ACT! logo

ACT!

No free planFree trial available
  • ACT! (contact sales)Custom
Oracle Siebel CRM logo

Oracle Siebel CRM

No free planNo free trial evidenced
  • EnterpriseCustom

Pricing notes use verified research when available for ACT! and Oracle Siebel CRM. Confirm live vendor pricing before buying.

Open cost calculator →

Best for

Scenario picks from researched strengths — not a universal ranking.

  • → ACT!

    Best for ease of use

    ACT! leads on ease of use (6/10 vs 5/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

  • → ACT!

    Best for email capabilities

    ACT! leads on email capabilities (6/10 vs 5/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

  • → ACT!

    Best for administration

    ACT! leads on administration (6/10 vs 4/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

  • → Oracle Siebel CRM

    Best for pipeline management

    Oracle Siebel CRM leads on pipeline management (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

  • → Oracle Siebel CRM

    Best for sales automation

    Oracle Siebel CRM leads on sales automation (5/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

  • → Oracle Siebel CRM

    Best for reporting

    Oracle Siebel CRM leads on reporting (5/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

The differences that actually matter

Pair-specific analysis for ACT! vs Oracle Siebel CRM — not generic category copy.

  • Pipeline management

    Oracle Siebel CRM ahead

    On pipeline management, Oracle Siebel CRM is ahead. ACT!: Trails Oracle Siebel CRM on this criterion. Oracle Siebel CRM: Oracle Siebel CRM leads on pipeline management (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.. Feature evidence also diverges on Email tracking (ACT!: Strong; Oracle Siebel CRM: Moderate); Workflow automation (ACT!: Moderate; Oracle Siebel CRM: Strong); Reporting (ACT!: Moderate; Oracle Siebel CRM: Strong).

  • Email capabilities

    ACT! ahead

    On email capabilities, ACT! is ahead. ACT!: ACT! leads on email capabilities (6/10 vs 5/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.. Oracle Siebel CRM: Trails ACT! on this criterion.

  • Sales automation

    Oracle Siebel CRM ahead

    On sales automation, Oracle Siebel CRM is ahead. ACT!: Trails Oracle Siebel CRM on this criterion. Oracle Siebel CRM: Oracle Siebel CRM leads on sales automation (5/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing..

  • Reporting

    Oracle Siebel CRM ahead

    On reporting, Oracle Siebel CRM is ahead. ACT!: Trails Oracle Siebel CRM on this criterion. Oracle Siebel CRM: Oracle Siebel CRM leads on reporting (5/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing..

  • Value for money

    ACT! ahead

    On value for money, ACT! is ahead. ACT!: ACT! leads on value for money (6/10 vs 5/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.. Oracle Siebel CRM: Trails ACT! on this criterion.

Pros and cons

Product-specific for this pair — derived from researched outcomes and editorial notes.

ACT! logo

ACT!

Pros

  • Stronger on ease of use
  • Stronger on email capabilities
  • Stronger on administration
  • Stronger on value for money

Cons

  • Trails on pipeline management
  • Trails on sales automation
  • Trails on reporting
Oracle Siebel CRM logo

Oracle Siebel CRM

Pros

  • Stronger on pipeline management
  • Stronger on sales automation
  • Stronger on reporting
  • Stronger on customization

Cons

  • Trails on ease of use
  • Trails on email capabilities
  • Trails on administration

Implementation & learning curve

Based on researched setup / ease criteria for this pair.

ACT!

  • Stronger on ease of use: ACT! leads on ease of use (6/10 vs 5/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
  • Stronger on administration: ACT! leads on administration (6/10 vs 4/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

Oracle Siebel CRM

  • Trails on ease of use relative to ACT!
  • Trails on administration relative to ACT!

Integrations

Overlaps and exclusives from product integration data when available.

ACT!: Strong. Oracle Siebel CRM: Strong.

Who should not choose each product

Decision quality improves when we say who should walk away.

Don't choose ACT! if…

  • You need Oracle Siebel CRM's stronger pipeline management more than ACT!'s strengths
  • You need Oracle Siebel CRM's stronger sales automation more than ACT!'s strengths
  • You need Oracle Siebel CRM's stronger reporting more than ACT!'s strengths
  • Your primary fit looks closer to: Established enterprise CRM (Siebel) for complex on-prem/cloud deployments still running mission-critical Siebel processes

Don't choose Oracle Siebel CRM if…

  • You need ACT!'s stronger ease of use more than Oracle Siebel CRM's strengths
  • You need ACT!'s stronger email capabilities more than Oracle Siebel CRM's strengths
  • You need ACT!'s stronger administration more than Oracle Siebel CRM's strengths
  • Your primary fit looks closer to: ACT! by Swiftpage — long-standing SMB CRM for contacts, calendars, and sales follow-up; pricing primarily contact-sales

Alternatives worth considering

When neither product is the right fit.

  • HubSpot logoHubSpot

    AI-powered customer platform with free forever CRM, plus paid Smart CRM seats and Sales/Marketing/Service hubs for growing teams.

  • Pipedrive logoPipedrive

    Pipeline-first sales CRM for visual deal management, activity-based selling, and growing sales teams.

  • Capsule CRM logoCapsule

    Simple small-business CRM for contacts, sales pipelines, tasks, and lightweight automation without enterprise complexity.

  • Freshworks logoFreshsales

    Freshworks sales CRM for lead management and pipeline workflows.

Final verdict

Scenario-level close — not a repeat of the intro.

ACT! wins when…

ACT! by Swiftpage — long-standing SMB CRM for contacts, calendars, and sales follow-up; pricing primarily contact-sales

Oracle Siebel CRM wins when…

Established enterprise CRM (Siebel) for complex on-prem/cloud deployments still running mission-critical Siebel processes

  • Best for ease of useACT!
  • Best for email capabilitiesACT!
  • Best for administrationACT!
  • Best for pipeline managementOracle Siebel CRM

Which one should you choose?

Choose ACT! if:

  • ACT! by Swiftpage — long-standing SMB CRM for contacts, calendars, and sales follow-up; pricing primarily contact-sales
  • Classic SMB CRM for managing contacts, activities, and sales follow-ups — especially familiar to established small businesses

Choose Oracle Siebel CRM if:

  • Established enterprise CRM (Siebel) for complex on-prem/cloud deployments still running mission-critical Siebel processes

Product screenshots

Real product UI from our media library — no placeholders.

FAQ

Is ACT! better than Oracle Siebel CRM?
There is no universal winner between ACT! and Oracle Siebel CRM. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.
Which is easier to use?
ACT! leads on ease of use (6/10 vs 5/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Which CRM fits which team?
ACT!: ACT! by Swiftpage — long-standing SMB CRM for contacts, calendars, and sales follow-up; pricing primarily contact-sales Oracle Siebel CRM: Established enterprise CRM (Siebel) for complex on-prem/cloud deployments still running mission-critical Siebel processes
Which is stronger for sales automation?
Oracle Siebel CRM leads on sales automation (5/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Does ACT! or Oracle Siebel CRM have a free plan?
ACT!: No free plan. Oracle Siebel CRM: No free plan.
How did SoftwareGlimpse compare these products?
We map both products to the same category criteria, then evaluate trade-offs using verified product, pricing and feature evidence. Affiliate relationships never change outcomes.

Still deciding between ACT! and Oracle Siebel CRM?

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Methodology disclosure: scores and recommendations follow SoftwareGlimpse evaluation criteria (version 1.0.0). Affiliate relationships do not determine rankings.

How we recommend: product claims are tied to recorded research where available.

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