SoftwareGlimpse

ACT! vs Oracle NetSuite CRM

ACT! fits act! by swiftpage — long-standing smb crm for contacts, calendars, and sales follow-up; pricing primarily contact-sales; Oracle NetSuite CRM fits crm embedded in netsuite’s cloud erp for mid-market and enterprise finance-operations aligned sales teams.

Independently recommendedLast updated Sep 24, 20268 evidence sources4 screenshotsHow we compare
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ACT! logo

ACT!

5.6/10

ACT! by Swiftpage SMB CRM; contact sales for current packaging (no invented list prices).

Best for

  • • ACT! by Swiftpage — long-standing SMB CRM for contacts, calendars, and sales follow-up; pricing primarily contact-sales
  • • Classic SMB CRM for managing contacts, activities, and sales follow-ups — especially familiar to established small businesses

No free plan

Visit ACT!
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VS

Our verdict

Our verdict

No universal winner

There is no universal winner between ACT! and Oracle NetSuite CRM. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.

ACT! is better for

  • ✓ Ease of use
  • ✓ Email capabilities
  • ✓ Administration
  • ✓ Value for money

Oracle NetSuite CRM is better for

  • ✓ Pipeline management
  • ✓ Sales automation
  • ✓ Reporting
  • ✓ Customization

Choose ACT! if: ACT! by Swiftpage — long-standing SMB CRM for contacts, calendars, and sales follow-up; pricing primarily contact-sales

Choose Oracle NetSuite CRM if: CRM embedded in NetSuite’s cloud ERP for mid-market and enterprise finance-operations aligned sales teams

See detailed comparison ↓
Oracle NetSuite CRM logo

Oracle NetSuite CRM

6.5/10

Oracle NetSuite CRM module; custom enterprise quote only.

Best for

  • • CRM embedded in NetSuite’s cloud ERP for mid-market and enterprise finance-operations aligned sales teams

No free plan

Visit Oracle NetSuite CRM
Read review

Quick verdict

Start here — then dig into the evidence below.

Choose ACT! if…

  • ACT! by Swiftpage — long-standing SMB CRM for contacts, calendars, and sales follow-up; pricing primarily contact-sales
  • Classic SMB CRM for managing contacts, activities, and sales follow-ups — especially familiar to established small businesses
  • You prioritize ease of use
  • You prioritize email capabilities

Choose Oracle NetSuite CRM if…

  • CRM embedded in NetSuite’s cloud ERP for mid-market and enterprise finance-operations aligned sales teams
  • You prioritize pipeline management
  • You prioritize sales automation
  • You prioritize reporting

Overall recommendation

There is no universal winner between ACT! and Oracle NetSuite CRM. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.

Key trade-off

ACT! trades toward ease of use; Oracle NetSuite CRM trades toward pipeline management.

Winner by category

Only dimensions with researched evidence for this pair.

DimensionWinnerWhy
Ease of useACT! winsACT! leads on ease of use (6/10 vs 5/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
SalesOracle NetSuite CRM winsOracle NetSuite CRM leads on pipeline management (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
AutomationOracle NetSuite CRM winsOracle NetSuite CRM leads on sales automation (5/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Email capabilitiesACT! winsStronger email tracking availability
ReportingOracle NetSuite CRM winsOracle NetSuite CRM leads on reporting (5/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
CustomizationOracle NetSuite CRM winsOracle NetSuite CRM leads on customization (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
IntegrationsOracle NetSuite CRM winsOracle NetSuite CRM leads on integrations (5/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
AdministrationACT! winsACT! leads on administration (6/10 vs 4/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Enterprise suitabilityOracle NetSuite CRM winsOracle NetSuite CRM leads on scalability (5/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
ValueACT! winsACT! leads on value for money (6/10 vs 5/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

Side-by-side feature matrix

Normalized availability from product research — empty rows are not shown.

Core CRM

FeatureACT!Oracle NetSuite CRM
Contact managementStrongStrong
Lead managementStrongStrong
Pipeline managementStrongStrong
Deal managementStrongStrong

Sales engagement

FeatureACT!Oracle NetSuite CRM
Email syncStrongStrong
Email trackingStrongModerate
Workflow automationModerateStrong
Sales automationStrongStrong

Reporting

FeatureACT!Oracle NetSuite CRM
ReportingModerateStrong

Platform

FeatureACT!Oracle NetSuite CRM
IntegrationsStrongStrong
Custom fieldsStrongStrong
Custom pipelinesModerateStrong
Mobile appStrongStrong
AI assistanceNot evidencedModerate

Pricing comparison

Pricing evidence last checked Aug 16, 2026.

ACT! logo

ACT!

No free planFree trial available
  • ACT! (contact sales)Custom
Oracle NetSuite CRM logo

Oracle NetSuite CRM

No free planNo free trial evidenced
  • EnterpriseCustom

Pricing notes use verified research when available for ACT! and Oracle NetSuite CRM. Confirm live vendor pricing before buying.

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Best for

Scenario picks from researched strengths — not a universal ranking.

  • → ACT!

    Best for ease of use

    ACT! leads on ease of use (6/10 vs 5/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

  • → ACT!

    Best for email capabilities

    Stronger email tracking availability

  • → ACT!

    Best for administration

    ACT! leads on administration (6/10 vs 4/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

  • → Oracle NetSuite CRM

    Best for pipeline management

    Oracle NetSuite CRM leads on pipeline management (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

  • → Oracle NetSuite CRM

    Best for sales automation

    Oracle NetSuite CRM leads on sales automation (5/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

  • → Oracle NetSuite CRM

    Best for reporting

    Oracle NetSuite CRM leads on reporting (5/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

The differences that actually matter

Pair-specific analysis for ACT! vs Oracle NetSuite CRM — not generic category copy.

  • Pipeline management

    Oracle NetSuite CRM ahead

    On pipeline management, Oracle NetSuite CRM is ahead. ACT!: Trails Oracle NetSuite CRM on this criterion. Oracle NetSuite CRM: Oracle NetSuite CRM leads on pipeline management (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.. Feature evidence also diverges on Email tracking (ACT!: Strong; Oracle NetSuite CRM: Moderate); Workflow automation (ACT!: Moderate; Oracle NetSuite CRM: Strong); Reporting (ACT!: Moderate; Oracle NetSuite CRM: Strong).

  • Email capabilities

    ACT! ahead

    On email capabilities, ACT! is ahead. ACT!: Stronger email tracking availability. Oracle NetSuite CRM: Trails ACT! on this criterion.

  • Sales automation

    Oracle NetSuite CRM ahead

    On sales automation, Oracle NetSuite CRM is ahead. ACT!: Trails Oracle NetSuite CRM on this criterion. Oracle NetSuite CRM: Oracle NetSuite CRM leads on sales automation (5/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing..

  • Reporting

    Oracle NetSuite CRM ahead

    On reporting, Oracle NetSuite CRM is ahead. ACT!: Trails Oracle NetSuite CRM on this criterion. Oracle NetSuite CRM: Oracle NetSuite CRM leads on reporting (5/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing..

  • Value for money

    ACT! ahead

    On value for money, ACT! is ahead. ACT!: ACT! leads on value for money (6/10 vs 5/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.. Oracle NetSuite CRM: Trails ACT! on this criterion.

Pros and cons

Product-specific for this pair — derived from researched outcomes and editorial notes.

ACT! logo

ACT!

Pros

  • Stronger on ease of use
  • Stronger on email capabilities
  • Stronger on administration
  • Stronger on value for money

Cons

  • Trails on pipeline management
  • Trails on sales automation
  • Trails on reporting
Oracle NetSuite CRM logo

Oracle NetSuite CRM

Pros

  • Stronger on pipeline management
  • Stronger on sales automation
  • Stronger on reporting
  • Stronger on customization

Cons

  • Trails on ease of use
  • Trails on email capabilities
  • Trails on administration

Implementation & learning curve

Based on researched setup / ease criteria for this pair.

ACT!

  • Stronger on ease of use: ACT! leads on ease of use (6/10 vs 5/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
  • Stronger on administration: ACT! leads on administration (6/10 vs 4/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

Oracle NetSuite CRM

  • Trails on ease of use relative to ACT!
  • Trails on administration relative to ACT!

Integrations

Overlaps and exclusives from product integration data when available.

ACT!: Strong. Oracle NetSuite CRM: Strong.

Who should not choose each product

Decision quality improves when we say who should walk away.

Don't choose ACT! if…

  • You need Oracle NetSuite CRM's stronger pipeline management more than ACT!'s strengths
  • You need Oracle NetSuite CRM's stronger sales automation more than ACT!'s strengths
  • You need Oracle NetSuite CRM's stronger reporting more than ACT!'s strengths
  • Your primary fit looks closer to: CRM embedded in NetSuite’s cloud ERP for mid-market and enterprise finance-operations aligned sales teams

Don't choose Oracle NetSuite CRM if…

  • You need ACT!'s stronger ease of use more than Oracle NetSuite CRM's strengths
  • You need ACT!'s stronger email capabilities more than Oracle NetSuite CRM's strengths
  • You need ACT!'s stronger administration more than Oracle NetSuite CRM's strengths
  • Your primary fit looks closer to: ACT! by Swiftpage — long-standing SMB CRM for contacts, calendars, and sales follow-up; pricing primarily contact-sales

Alternatives worth considering

When neither product is the right fit.

  • HubSpot logoHubSpot

    AI-powered customer platform with free forever CRM, plus paid Smart CRM seats and Sales/Marketing/Service hubs for growing teams.

  • Pipedrive logoPipedrive

    Pipeline-first sales CRM for visual deal management, activity-based selling, and growing sales teams.

  • Capsule CRM logoCapsule

    Simple small-business CRM for contacts, sales pipelines, tasks, and lightweight automation without enterprise complexity.

  • Freshworks logoFreshsales

    Freshworks sales CRM for lead management and pipeline workflows.

Final verdict

Scenario-level close — not a repeat of the intro.

ACT! wins when…

ACT! by Swiftpage — long-standing SMB CRM for contacts, calendars, and sales follow-up; pricing primarily contact-sales

Oracle NetSuite CRM wins when…

CRM embedded in NetSuite’s cloud ERP for mid-market and enterprise finance-operations aligned sales teams

  • Best for ease of useACT!
  • Best for email capabilitiesACT!
  • Best for administrationACT!
  • Best for pipeline managementOracle NetSuite CRM

Which one should you choose?

Choose ACT! if:

  • ACT! by Swiftpage — long-standing SMB CRM for contacts, calendars, and sales follow-up; pricing primarily contact-sales
  • Classic SMB CRM for managing contacts, activities, and sales follow-ups — especially familiar to established small businesses

Choose Oracle NetSuite CRM if:

  • CRM embedded in NetSuite’s cloud ERP for mid-market and enterprise finance-operations aligned sales teams

Product screenshots

Real product UI from our media library — no placeholders.

FAQ

Is ACT! better than Oracle NetSuite CRM?
There is no universal winner between ACT! and Oracle NetSuite CRM. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.
Which is easier to use?
ACT! leads on ease of use (6/10 vs 5/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Which CRM fits which team?
ACT!: ACT! by Swiftpage — long-standing SMB CRM for contacts, calendars, and sales follow-up; pricing primarily contact-sales Oracle NetSuite CRM: CRM embedded in NetSuite’s cloud ERP for mid-market and enterprise finance-operations aligned sales teams
Which is stronger for sales automation?
Oracle NetSuite CRM leads on sales automation (5/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Does ACT! or Oracle NetSuite CRM have a free plan?
ACT!: No free plan. Oracle NetSuite CRM: No free plan.
How did SoftwareGlimpse compare these products?
We map both products to the same category criteria, then evaluate trade-offs using verified product, pricing and feature evidence. Affiliate relationships never change outcomes.

Still deciding between ACT! and Oracle NetSuite CRM?

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  • No invented scores or prices
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Affiliate disclosure: some links may be affiliate links. We may earn a commission at no extra cost to you. Rankings and scores are never based on commission. Full disclosure

Methodology disclosure: scores and recommendations follow SoftwareGlimpse evaluation criteria (version 1.0.0). Affiliate relationships do not determine rankings.

How we recommend: product claims are tied to recorded research where available.

AI-assisted disclosure: drafts may be AI-assisted from approved facts and assessments. Humans approve publishable editorial judgments. AI does not invent live prices or claim hands-on testing.

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