ACT! vs Mailchimp
Compare ACT! and Mailchimp on features, pricing, and buyer fit using the same researched criteria.

ACT!
ACT! by Swiftpage SMB CRM; contact sales for current packaging (no invented list prices).
Best for
- • ACT! by Swiftpage — long-standing SMB CRM for contacts, calendars, and sales follow-up; pricing primarily contact-sales
- • Classic SMB CRM for managing contacts, activities, and sales follow-ups — especially familiar to established small businesses.
No free plan
VS
Our verdict
There is no universal winner between ACT! and Mailchimp. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.
ACT! is better for
- ✓ Pipeline management
- ✓ Sales automation
Mailchimp is better for
- ✓ Ease of use
- ✓ Email capabilities
- ✓ Reporting
- ✓ Customization
Choose ACT! if: ACT! by Swiftpage — long-standing SMB CRM for contacts, calendars, and sales follow-up; pricing primarily contact-sales
Choose Mailchimp if: Email marketing platform with CRM-oriented contact and audience tools; freemium entry for smaller lists

Mailchimp
Email marketing with CRM features; freemium entry (secondary category: marketing).
Best for
- • Email marketing platform with CRM-oriented contact and audience tools; freemium entry for smaller lists
- • Marketing platform with CRM features for audience management, journeys, and email — strongest as marketing-led CRM, not full sales platform.
Starting from $13.00/user/mo
Free plan available
Pros & cons
A balanced look at where each product shines — and where it falls short.
ACT!
Strengths in greenPros
- Stronger on pipeline management
- Stronger on sales automation
Cons
- Trails on ease of use
- Trails on email capabilities
- Trails on reporting
Best for
ACT! by Swiftpage — long-standing SMB CRM for contacts, calendars, and sales follow-up; pricing primarily contact-sales
Mailchimp
Trade-offs in redPros
- Stronger on ease of use
- Stronger on email capabilities
- Stronger on reporting
- Stronger on customization
Cons
- Trails on pipeline management
- Trails on sales automation
Best for
Email marketing platform with CRM-oriented contact and audience tools; freemium entry for smaller lists
Choose if…
Choose ACT! if
- ACT! by Swiftpage — long-standing SMB CRM for contacts, calendars, and sales follow-up; pricing primarily contact-sales
- Classic SMB CRM for managing contacts, activities, and sales follow-ups — especially familiar to established small businesses.
Choose Mailchimp if
- Email marketing platform with CRM-oriented contact and audience tools; freemium entry for smaller lists
- Marketing platform with CRM features for audience management, journeys, and email — strongest as marketing-led CRM, not full sales platform.
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