ACT! vs HubSpot
ACT! fits act! by swiftpage — long-standing smb crm for contacts, calendars, and sales follow-up; pricing primarily contact-sales; HubSpot fits free crm + starter customer platform seats fit early teams; hub complexity is optional.

ACT!
ACT! by Swiftpage SMB CRM; contact sales for current packaging (no invented list prices).
Best for
- • ACT! by Swiftpage — long-standing SMB CRM for contacts, calendars, and sales follow-up; pricing primarily contact-sales
- • Classic SMB CRM for managing contacts, activities, and sales follow-ups — especially familiar to established small businesses
No free plan
VS
Our verdict
There is no universal winner between ACT! and HubSpot. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.
ACT! is better for
- ✓ Administration
HubSpot is better for
- ✓ Ease of use
- ✓ Pipeline management
- ✓ Sales automation
- ✓ Email capabilities
Choose ACT! if: ACT! by Swiftpage — long-standing SMB CRM for contacts, calendars, and sales follow-up; pricing primarily contact-sales
Choose HubSpot if: Free CRM + Starter Customer Platform seats fit early teams; hub complexity is optional

HubSpot
AI-powered customer platform with free forever CRM, plus paid Smart CRM seats and Sales/Marketing/Service hubs for growing teams.
Best for
- • Free CRM + Starter Customer Platform seats fit early teams; hub complexity is optional
- • Professional/Enterprise hubs and suite breadth scale with multi-team GTM
- • SSO, custom objects, field-level permissions, and Enterprise hub seats are documented
Starting from $15.00/user/mo
Free plan available
Quick verdict
Start here — then dig into the evidence below.
Choose ACT! if…
- ACT! by Swiftpage — long-standing SMB CRM for contacts, calendars, and sales follow-up; pricing primarily contact-sales
- Classic SMB CRM for managing contacts, activities, and sales follow-ups — especially familiar to established small businesses
- You prioritize administration
Choose HubSpot if…
- Free CRM + Starter Customer Platform seats fit early teams; hub complexity is optional
- Professional/Enterprise hubs and suite breadth scale with multi-team GTM
- SSO, custom objects, field-level permissions, and Enterprise hub seats are documented
- Sales Hub pipeline, sequences, forecasting, and Breeze prospecting tools
Overall recommendation
There is no universal winner between ACT! and HubSpot. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.
Key trade-off
ACT! trades toward administration; HubSpot trades toward ease of use.
Winner by category
Only dimensions with researched evidence for this pair.
| Dimension | Winner | Why |
|---|---|---|
| Ease of use | HubSpot wins | HubSpot leads on ease of use (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing. |
| Sales | HubSpot wins | HubSpot leads on pipeline management (6/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing. |
| Automation | HubSpot wins | HubSpot leads on sales automation (5/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing. |
| Email capabilities | HubSpot wins | HubSpot leads on email capabilities (6/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing. |
| Reporting | HubSpot wins | HubSpot leads on reporting (5/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing. |
| Customization | HubSpot wins | HubSpot leads on customization (6/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing. |
| Integrations | HubSpot wins | HubSpot leads on integrations (5/10 vs 9/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing. |
| Administration | ACT! wins | ACT! leads on administration (6/10 vs 5/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing. |
| Enterprise suitability | HubSpot wins | HubSpot leads on scalability (5/10 vs 9/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing. |
| Value | HubSpot wins | HubSpot leads on value for money (6/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing. |
Side-by-side feature matrix
Normalized availability from product research — empty rows are not shown.
Core CRM
| Feature | ACT! | HubSpot |
|---|---|---|
| Contact management | Strong | Strong |
| Lead management | Strong | Strong |
| Pipeline management | Strong | Strong |
| Deal management | Strong | Strong |
Sales engagement
| Feature | ACT! | HubSpot |
|---|---|---|
| Email sync | Strong | Strong |
| Email tracking | Strong | Not evidenced |
| Email sequences | Not evidenced | Strong |
| Workflow automation | Moderate | Strong |
| Sales automation | Strong | Strong |
| Lead scoring | Not evidenced | Moderate |
Reporting
| Feature | ACT! | HubSpot |
|---|---|---|
| Reporting | Moderate | Strong |
| Forecasting | Not evidenced | Moderate |
Platform
| Feature | ACT! | HubSpot |
|---|---|---|
| Integrations | Strong | Strong |
| Custom fields | Strong | Strong |
| Custom pipelines | Moderate | Strong |
| Mobile app | Strong | Not evidenced |
| AI assistance | Not evidenced | Strong |
Additional capabilities
| Feature | ACT! | HubSpot |
|---|---|---|
| Single sign-on | Not evidenced | Moderate |
| Role permissions | Not evidenced | Moderate |
Pricing comparison
Pricing evidence last checked Aug 16, 2026.
ACT!
- ACT! (contact sales)Custom
HubSpot
From $15.00/user/mo
- Free CRM$0.00/user/mo
- Starter (Smart CRM / Customer Platform)$15.00/user/mo
- Professional (Smart CRM / Customer Platform)$50.00/user/mo
- Enterprise (Smart CRM / Customer Platform)$75.00/user/mo
Seat-count estimates
Labeled estimates from verified starting per-seat pricing — not invoices.
| Seats | ACT! | HubSpot |
|---|---|---|
| 5 | — | ~$75.00/mo (Starter (Smart CRM / Customer Platform) × 5) |
| 10 | — | ~$150.00/mo (Starter (Smart CRM / Customer Platform) × 10) |
| 25 | — | ~$375.00/mo (Starter (Smart CRM / Customer Platform) × 25) |
| 50 | — | ~$750.00/mo (Starter (Smart CRM / Customer Platform) × 50) |
Estimate from verified starting per-seat pricing — actual total depends on plan, annual discounts, and add-ons.
Pricing notes use verified research when available for ACT! and HubSpot. Confirm live vendor pricing before buying.
Best for
Scenario picks from researched strengths — not a universal ranking.
- → ACT!
Best for administration
ACT! leads on administration (6/10 vs 5/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
- → HubSpot
Best for ease of use
HubSpot leads on ease of use (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
- → HubSpot
Best for pipeline management
HubSpot leads on pipeline management (6/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
- → HubSpot
Best for sales automation
HubSpot leads on sales automation (5/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
The differences that actually matter
Pair-specific analysis for ACT! vs HubSpot — not generic category copy.
Pipeline management
HubSpot aheadOn pipeline management, HubSpot is ahead. ACT!: Trails HubSpot on this criterion. HubSpot: HubSpot leads on pipeline management (6/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.. Feature evidence also diverges on Workflow automation (ACT!: Moderate; HubSpot: Strong); Reporting (ACT!: Moderate; HubSpot: Strong); Custom pipelines (ACT!: Moderate; HubSpot: Strong).
Email capabilities
HubSpot aheadOn email capabilities, HubSpot is ahead. ACT!: Trails HubSpot on this criterion. HubSpot: HubSpot leads on email capabilities (6/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing..
Sales automation
HubSpot aheadOn sales automation, HubSpot is ahead. ACT!: Trails HubSpot on this criterion. HubSpot: HubSpot leads on sales automation (5/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing..
Reporting
HubSpot aheadOn reporting, HubSpot is ahead. ACT!: Trails HubSpot on this criterion. HubSpot: HubSpot leads on reporting (5/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing..
Value for money
HubSpot aheadOn value for money, HubSpot is ahead. ACT!: Trails HubSpot on this criterion. HubSpot: HubSpot leads on value for money (6/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing..
Pros and cons
Product-specific for this pair — derived from researched outcomes and editorial notes.
ACT!
Pros
- Stronger on administration
Cons
- Trails on ease of use
- Trails on pipeline management
- Trails on sales automation
HubSpot
Pros
- Stronger on ease of use
- Stronger on pipeline management
- Stronger on sales automation
- Stronger on email capabilities
Cons
- Trails on administration
Implementation & learning curve
Based on researched setup / ease criteria for this pair.
ACT!
- Trails on ease of use relative to HubSpot
- Stronger on administration: ACT! leads on administration (6/10 vs 5/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
HubSpot
- Stronger on ease of use: HubSpot leads on ease of use (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
- Trails on administration relative to ACT!
Integrations
Overlaps and exclusives from product integration data when available.
ACT!: Strong. HubSpot: Strong.
Who should not choose each product
Decision quality improves when we say who should walk away.
Don't choose ACT! if…
- You need HubSpot's stronger ease of use more than ACT!'s strengths
- You need HubSpot's stronger pipeline management more than ACT!'s strengths
- You need HubSpot's stronger sales automation more than ACT!'s strengths
- Your primary fit looks closer to: Free CRM + Starter Customer Platform seats fit early teams; hub complexity is optional
Don't choose HubSpot if…
- You need ACT!'s stronger administration more than HubSpot's strengths
- Your primary fit looks closer to: ACT! by Swiftpage — long-standing SMB CRM for contacts, calendars, and sales follow-up; pricing primarily contact-sales
- Your primary fit looks closer to: Classic SMB CRM for managing contacts, activities, and sales follow-ups — especially familiar to established small businesses
Alternatives worth considering
When neither product is the right fit.
Pipeline-first sales CRM for visual deal management, activity-based selling, and growing sales teams.
Simple small-business CRM for contacts, sales pipelines, tasks, and lightweight automation without enterprise complexity.
Freshworks sales CRM for lead management and pipeline workflows.
Enterprise CRM platform for sales, service, marketing, and customer data across large and mid-market teams.
Final verdict
Scenario-level close — not a repeat of the intro.
ACT! wins when…
ACT! by Swiftpage — long-standing SMB CRM for contacts, calendars, and sales follow-up; pricing primarily contact-sales
HubSpot wins when…
Free CRM + Starter Customer Platform seats fit early teams; hub complexity is optional
- Best for administrationACT!
- Best for ease of useHubSpot
- Best for pipeline managementHubSpot
- Best for sales automationHubSpot
Which one should you choose?
Choose ACT! if:
- ACT! by Swiftpage — long-standing SMB CRM for contacts, calendars, and sales follow-up; pricing primarily contact-sales
- Classic SMB CRM for managing contacts, activities, and sales follow-ups — especially familiar to established small businesses
Choose HubSpot if:
- Free CRM + Starter Customer Platform seats fit early teams; hub complexity is optional
- Professional/Enterprise hubs and suite breadth scale with multi-team GTM
- SSO, custom objects, field-level permissions, and Enterprise hub seats are documented
- Sales Hub pipeline, sequences, forecasting, and Breeze prospecting tools
Product screenshots
Real product UI from our media library — no placeholders.
HubSpot
FAQ
- Is ACT! better than HubSpot?
- There is no universal winner between ACT! and HubSpot. Choose based on pipeline depth, automation, email and calling, reporting, and pricing trade-offs.
- Which is easier to use?
- HubSpot leads on ease of use (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
- Which CRM fits which team?
- ACT!: ACT! by Swiftpage — long-standing SMB CRM for contacts, calendars, and sales follow-up; pricing primarily contact-sales HubSpot: Free CRM + Starter Customer Platform seats fit early teams; hub complexity is optional
- Which is stronger for sales automation?
- HubSpot leads on sales automation (5/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
- Does ACT! or HubSpot have a free plan?
- ACT!: No free plan. HubSpot: Free plan available.
- How does ACT! vs HubSpot pricing compare?
- HubSpot starts from $15.00/user/mo. Confirm live vendor pricing before purchasing.
- How did SoftwareGlimpse compare these products?
- We map both products to the same category criteria, then evaluate trade-offs using verified product, pricing and feature evidence. Affiliate relationships never change outcomes.
- reviewACT! review
- reviewHubSpot review
- pricingACT! pricing
- pricingHubSpot pricing
- alternativePipedrive alternative
- alternativeCapsule alternative
- alternativeFreshsales alternative
- guideWhat Is CRM Software? A Complete Beginner’s Guide
- guideHow CRM Software Works: Records, Pipelines & Activity
- guideTypes of CRM Software: Operational, Suites & Sales CRM Shapes
- categoryCRM hub
- finderFind My CRM
- calculatorCost calculator
Related comparisons
Alternatives to consider

Pipedrive
Pipeline-first sales CRM for visual deal management, activity-based selling, and growing sales teams.

Capsule
Simple small-business CRM for contacts, sales pipelines, tasks, and lightweight automation without enterprise complexity.

Freshsales
Freshworks sales CRM for lead management and pipeline workflows.

Salesforce
Enterprise CRM platform for sales, service, marketing, and customer data across large and mid-market teams.
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