SoftwareGlimpse

HaloITSM vs Decodo (Smartproxy)

Compare HaloITSM and Decodo (Smartproxy) on features, pricing, and buyer fit using the same researched criteria.

Independently recommendedLast updated Aug 18, 20266 evidence sources2 screenshotsHow we compare

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HaloITSM

7.9/10

All-in-one ITSM — first-party UK calculator ~£66/agent/mo annual; onboarding packages extra. Does not outrank ServiceNow 8.7 / Freshservice 8.4.

Best for

• IT teams that want an all-in-one per-agent ITSM calculator rather than edition ladders
• UK/GBP buyers who will model £66 annual plus onboarding
• Desks comparing HaloITSM to SysAid quotes and ManageEngine $13 Standard

Starting from $66.00/user/mo

No free plan

VS

Our verdict

No universal winner

No universal winner. Choose based on which criteria matter most for your team.

HaloITSM is better for

✓ Integrations
✓ Security & admin

Decodo (Smartproxy) is better for

✓ Starting pricing

Choose HaloITSM if: IT teams that want an all-in-one per-agent ITSM calculator rather than edition ladders

Choose Decodo (Smartproxy) if: Teams that knew Smartproxy and need the Decodo-branded same network

See detailed comparison ↓

Decodo (Smartproxy)

6.9/10

Decodo (formerly Smartproxy) residential proxies — 3GB $11.25/mo ($3.75/GB); PAYG $4/GB; advertised $2/GB at 1000GB. 3-day trial. Slug remains smartproxy.

Best for

• Teams that knew Smartproxy and need the Decodo-branded same network
• Buyers who want a published $11.25 residential starter versus Bright Data commits
• Projects that will validate a 3-day trial before GB scale

Starting from $11.25/user/mo

No free plan

Visit Decodo (Smartproxy)

HaloITSM vs Decodo (Smartproxy) at a glance

Criterion-level leaders from verified research.

Full scorecard →

Scorecard preview

Criterion leaders based on verified research — open the Scorecard tab for evidence detail.

Starting pricingDecodo (Smartproxy)
HaloITSM
Decodo (Smartproxy)
Free planDepends
HaloITSM
Decodo (Smartproxy)
User / licence minimumDepends
HaloITSM
Decodo (Smartproxy)
IntegrationsHaloITSM
HaloITSM
Decodo (Smartproxy)
Security & adminHaloITSM
HaloITSM
Decodo (Smartproxy)

Which It Development is better for you?

Quick picks based on fit — not a universal ranking.

→ HaloITSM
Best for integrations
HaloITSM leads on integrations (8/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
→ HaloITSM
Best for security & admin
HaloITSM leads on security admin (8/10 vs 6/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
→ Decodo (Smartproxy)
Best for starting pricing
Decodo (Smartproxy) publishes a lower researched starting floor ($11.25/mo vs $66/mo for HaloITSM). Confirm currency, renewals, and add-ons — not a total TCO winner.

The biggest differences

Where the products diverge most clearly on verified criteria.

Starting pricing
Decodo (Smartproxy) wins
HaloITSM
Trails Decodo (Smartproxy) on this criterion
Decodo (Smartproxy)
Decodo (Smartproxy) publishes a lower researched starting floor ($11.25/mo vs $66/mo for HaloITSM). Confirm currency, renewals, and add-ons — not a total TCO winner.
Integrations
HaloITSM wins
HaloITSM
HaloITSM leads on integrations (8/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Decodo (Smartproxy)
Trails HaloITSM on this criterion
Security & admin
HaloITSM wins
HaloITSM
HaloITSM leads on security admin (8/10 vs 6/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Decodo (Smartproxy)
Trails HaloITSM on this criterion

Which should you choose?

Choose HaloITSM if

IT teams that want an all-in-one per-agent ITSM calculator rather than edition ladders
UK/GBP buyers who will model £66 annual plus onboarding
Desks comparing HaloITSM to SysAid quotes and ManageEngine $13 Standard

Choose Decodo (Smartproxy) if

Teams that knew Smartproxy and need the Decodo-branded same network
Buyers who want a published $11.25 residential starter versus Bright Data commits
Projects that will validate a 3-day trial before GB scale

Related comparisons

Alternatives to consider

How we compare

A short look at the comparison process. Full methodology

1
Collect
Collect official product information, pricing, and product evidence.
2
Normalize
Map evidence to the same category evaluation criteria for both products.
3
Compare
Evaluate both products against identical criteria — ties and depends are allowed.
4
Explain
Show why each product wins, loses, or ties, with evidence behind the outcome.

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