Choose HaloITSM when all-in-one per-agent ITSM with a published UK calculator is the job — not ServiceNow by default, and not Freshservice by default.
Starting price
$66.00/user/month
Free plan
No
Free trial
No
Best for
IT teams that want an all-in-one per-agent ITSM calculator rather than edition ladders
SoftwareGlimpse review
7.9/10
Good
Official vendor demonstration of product surfaces. It supplements screenshots and editorial analysis — it is not independent SoftwareGlimpse testing.
This video is hosted on YouTube
This content is hosted by YouTube. The player loads only after you allow marketing cookies.
Official vendor tutorial
$66.00
per user / month (annual billing rate shown)
~£66/agent/mo billed annually on the first-party UK calculator — GBP, not USD. Onboarding packages are extra.
Custom
Contact sales
Implementation / onboarding packages sold separately — not included in the £66 agent floor.
Product screenshots coming soon
We only publish verified captures from HaloITSM's product interface — never stock images, mockups, or teaching diagrams. Screenshots appear here once editorial review confirms them.
SoftwareGlimpse teaching diagrams grounded in product concepts — not vendor UI screenshots.
SoftwareGlimpse teaching visual for HaloITSM (original-diagram).
Product overview visual
HaloITSM · Checked 2026-08-18
Choose HaloITSM when all-in-one per-agent ITSM with a published UK calculator is the job — not ServiceNow by default, and not Freshservice by default. Compare ManageEngine ServiceDesk Plus for a USD $13 floor; Freshservice for the mid-market award path; SysAid if you prefer that automation suite. Scores reflect first-party documentation as of 2026-08-18 — not hands-on product testing. Confirm current packaging, host/GB rates and minimums on the vendor site before purchase.
Bottom line
No free plan. All-in-one from ~£66/agent/mo annual (GBP; UK calculator). Onboarding packages extra. Confirm live on haloitsm.com/pricing.
| HaloITSM(this review) | ManageEngine ServiceDesk Plus | SysAid | Freshservice | Jira Service Management | |
|---|---|---|---|---|---|
| Starting price | $66.00/user/month | $13.00/user/month | $89.00/user/month | $19.00/user/month | $20.00/user/month |
| Free plan | No | Yes | No | No | Yes |
| Free trial | No | Yes | Yes | Yes | Yes |
HaloITSM may not be the best fit if…
Setup, implementation, migration, plans, and worth-it walkthroughs for this product.
