HaloITSM vs Decodo (Smartproxy)
Compare HaloITSM and Decodo (Smartproxy) on features, pricing, and buyer fit using the same researched criteria.

HaloITSM
All-in-one ITSM — first-party UK calculator ~£66/agent/mo annual; onboarding packages extra. Does not outrank ServiceNow 8.7 / Freshservice 8.4.
Best for
- • IT teams that want an all-in-one per-agent ITSM calculator rather than edition ladders
- • UK/GBP buyers who will model £66 annual plus onboarding
- • Desks comparing HaloITSM to SysAid quotes and ManageEngine $13 Standard
Starting from $66.00/user/mo
No free plan
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
HaloITSM is better for
- ✓ Integrations
- ✓ Security & admin
Decodo (Smartproxy) is better for
- ✓ Starting pricing
Choose HaloITSM if: IT teams that want an all-in-one per-agent ITSM calculator rather than edition ladders
Choose Decodo (Smartproxy) if: Teams that knew Smartproxy and need the Decodo-branded same network

Decodo (Smartproxy)
Decodo (formerly Smartproxy) residential proxies — 3GB $11.25/mo ($3.75/GB); PAYG $4/GB; advertised $2/GB at 1000GB. 3-day trial. Slug remains smartproxy.
Best for
- • Teams that knew Smartproxy and need the Decodo-branded same network
- • Buyers who want a published $11.25 residential starter versus Bright Data commits
- • Projects that will validate a 3-day trial before GB scale
Starting from $11.25/user/mo
No free plan
Screenshots
Verified product UI captures from research — never stock imagery.
HaloITSM
No screenshots in this filter.
Decodo (Smartproxy)
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