HaloITSM vs Decodo (Smartproxy)
Compare HaloITSM and Decodo (Smartproxy) on features, pricing, and buyer fit using the same researched criteria.

HaloITSM
All-in-one ITSM — first-party UK calculator ~£66/agent/mo annual; onboarding packages extra. Does not outrank ServiceNow 8.7 / Freshservice 8.4.
Best for
- • IT teams that want an all-in-one per-agent ITSM calculator rather than edition ladders
- • UK/GBP buyers who will model £66 annual plus onboarding
- • Desks comparing HaloITSM to SysAid quotes and ManageEngine $13 Standard
Starting from $66.00/user/mo
No free plan
VS
Our verdict
No universal winner. Choose based on which criteria matter most for your team.
HaloITSM is better for
- ✓ Integrations
- ✓ Security & admin
Decodo (Smartproxy) is better for
- ✓ Starting pricing
Choose HaloITSM if: IT teams that want an all-in-one per-agent ITSM calculator rather than edition ladders
Choose Decodo (Smartproxy) if: Teams that knew Smartproxy and need the Decodo-branded same network

Decodo (Smartproxy)
Decodo (formerly Smartproxy) residential proxies — 3GB $11.25/mo ($3.75/GB); PAYG $4/GB; advertised $2/GB at 1000GB. 3-day trial. Slug remains smartproxy.
Best for
- • Teams that knew Smartproxy and need the Decodo-branded same network
- • Buyers who want a published $11.25 residential starter versus Bright Data commits
- • Projects that will validate a 3-day trial before GB scale
Starting from $11.25/user/mo
No free plan
Evidence & transparency
Sources and research process behind this comparison.
Sources
6
Criteria
5
Screenshots
2
Sources consulted
| Title | Product | Type |
|---|---|---|
| HaloITSM — Official Site | HaloITSM | official-product-page |
| HaloITSM Pricing | HaloITSM | official-pricing-page |
| HaloITSM pricing | HaloITSM | official-product-page |
| Decodo (Smartproxy) — Official Site | Decodo (Smartproxy) | official-product-page |
| Decodo (Smartproxy) Pricing | Decodo (Smartproxy) | official-pricing-page |
| Decodo residential proxy pricing | Decodo (Smartproxy) | official-product-page |
Methodology steps
- 1Collect first-party product and pricing evidence
- 2Map both products to the same category criteria
- 3Record criterion outcomes with confidence and sources
- 4Publish only when editorial gates allow indexing
Methodology version 1.0.0.
Affiliate relationships never change comparison outcomes. We evaluate both products on the same criteria and allow ties when evidence does not support a universal winner.
Read full methodology →Some visit links may be affiliate links — we may earn a commission at no extra cost to you. Comparison outcomes are never based on commission.