SoftwareGlimpse

HaloITSM vs Ivanti Neurons for ITSM

Compare HaloITSM and Ivanti Neurons for ITSM on features, pricing, and buyer fit using the same researched criteria.

Independently recommendedLast updated Aug 18, 20266 evidence sources2 screenshotsHow we compare

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HaloITSM

7.9/10

All-in-one ITSM — first-party UK calculator ~£66/agent/mo annual; onboarding packages extra. Does not outrank ServiceNow 8.7 / Freshservice 8.4.

Best for

• IT teams that want an all-in-one per-agent ITSM calculator rather than edition ladders
• UK/GBP buyers who will model £66 annual plus onboarding
• Desks comparing HaloITSM to SysAid quotes and ManageEngine $13 Standard

Starting from $66.00/user/mo

No free plan

VS

Our verdict

No universal winner

There is no universal winner between HaloITSM and Ivanti Neurons for ITSM. Choose HaloITSM when IT teams that want an all-in-one per-agent ITSM calculator rather than edition ladders. Choose Ivanti Neurons for ITSM when Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well. Criterion scores come from approved SoftwareGlimpse editorial assessments and first-party research — not hands-on lab testing.

HaloITSM is better for

✓ Starting pricing

Ivanti Neurons for ITSM is better for

✓ Security & admin

Tie

• Integrations

Choose HaloITSM if: IT teams that want an all-in-one per-agent ITSM calculator rather than edition ladders

Choose Ivanti Neurons for ITSM if: Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well

See detailed comparison ↓

Ivanti Neurons for ITSM

8/10

Enterprise ITSM (Ivanti Neurons / Service Manager) — contact sales. No public list. Does not outrank ServiceNow 8.7 / Freshservice 8.4.

Best for

• Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well
• RFP buyers comparing Ivanti to ServiceNow and BMC Helix
• Desks that will not self-serve a $19 Freshservice Starter

Starting from $95.00/user/mo

No free plan

Visit Ivanti Neurons for ITSM

HaloITSM vs Ivanti Neurons for ITSM at a glance

Criterion-level leaders from verified research.

Full scorecard →

Scorecard preview

Criterion leaders based on verified research — open the Scorecard tab for evidence detail.

Starting pricingHaloITSM
HaloITSM
Ivanti Neurons for ITSM
Free planDepends
HaloITSM
Ivanti Neurons for ITSM
User / licence minimumDepends
HaloITSM
Ivanti Neurons for ITSM
IntegrationsTie
HaloITSM
Ivanti Neurons for ITSM
Security & adminIvanti Neurons for ITSM
HaloITSM
Ivanti Neurons for ITSM

Which It Development is better for you?

Quick picks based on fit — not a universal ranking.

→ HaloITSM
Best for starting pricing
HaloITSM publishes a lower researched starting floor ($66/mo vs $95/mo for Ivanti Neurons for ITSM). Confirm currency, renewals, and add-ons — not a total TCO winner.
→ Ivanti Neurons for ITSM
Best for security & admin
Ivanti Neurons for ITSM leads on security admin (8/10 vs 9/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

The biggest differences

Where the products diverge most clearly on verified criteria.

Starting pricing
HaloITSM wins
HaloITSM
HaloITSM publishes a lower researched starting floor ($66/mo vs $95/mo for Ivanti Neurons for ITSM). Confirm currency, renewals, and add-ons — not a total TCO winner.
Ivanti Neurons for ITSM
Trails HaloITSM on this criterion
Security & admin
Ivanti Neurons for ITSM wins
HaloITSM
Trails Ivanti Neurons for ITSM on this criterion
Ivanti Neurons for ITSM
Ivanti Neurons for ITSM leads on security admin (8/10 vs 9/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.

Which should you choose?

Choose HaloITSM if

IT teams that want an all-in-one per-agent ITSM calculator rather than edition ladders
UK/GBP buyers who will model £66 annual plus onboarding
Desks comparing HaloITSM to SysAid quotes and ManageEngine $13 Standard

Choose Ivanti Neurons for ITSM if

Enterprises already in Ivanti endpoint/ITAM who want Neurons ITSM on the same gravity well
RFP buyers comparing Ivanti to ServiceNow and BMC Helix
Desks that will not self-serve a $19 Freshservice Starter

Related comparisons

Alternatives to consider

How we compare

A short look at the comparison process. Full methodology

1
Collect
Collect official product information, pricing, and product evidence.
2
Normalize
Map evidence to the same category evaluation criteria for both products.
3
Compare
Evaluate both products against identical criteria — ties and depends are allowed.
4
Explain
Show why each product wins, loses, or ties, with evidence behind the outcome.

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