Grasshopper vs OpenPhone
Compare Grasshopper and OpenPhone on features, pricing, and buyer fit using the same researched criteria.
Grasshopper
SMB virtual business numbers with extensions and apps — True Solo from $14/month annual (flat account, not per seat).
Best for
- • Solo operators and tiny teams that primarily need a professional virtual number
- • SMBs that want flat account pricing instead of per-seat UCaaS maths
- • Buyers replacing a personal mobile with a branded business line
Starting from $14.00/user/mo
No free plan
VS
Our verdict
There is no universal winner between Grasshopper and OpenPhone. Choose Grasshopper when Solo operators and tiny teams that primarily need a professional virtual number. Choose OpenPhone when SMB teams that want a modern shared business number with SMS and AI answering. Criterion scores come from approved SoftwareGlimpse editorial assessments and first-party research — not hands-on lab testing.
OpenPhone is better for
- ✓ Power dialer
- ✓ CRM / CTI integrations
- ✓ Routing & IVR
- ✓ Analytics
Tie
- • Number / country coverage
- • WhatsApp Business
Choose Grasshopper if: Solo operators and tiny teams that primarily need a professional virtual number
Choose OpenPhone if: SMB teams that want a modern shared business number with SMS and AI answering
OpenPhone
Modern SMB shared business phone (also branded Quo) with shared numbers, SMS and Sona AI — Starter from $15/user/month annual.
Best for
- • SMB teams that want a modern shared business number with SMS and AI answering
- • Founders and small sales/support teams who need transparent per-seat pricing without a 3-licence floor
- • Teams standardising on HubSpot/Salesforce once they move to Business
Starting from $15.00/user/mo
No free plan
Comparison scorecard
Criterion-by-criterion results for Grasshopper and OpenPhone. Numeric bars appear only when both products have approved scores.
- Depends
Starting pricing
Published floor price and what that floor actually includes.
Grasshopper researched starting price from $14/mo; OpenPhone researched starting price from $15/mo. Better value depends on seat minimums and add-ons.
GrasshopperDependsOpenPhoneDepends - Depends
User / licence minimum
Seat floors, per-employee minimums, and small-team pricing traps.
Check seat or licence minimums for Grasshopper and OpenPhone on current vendor packaging — not inferred beyond researched pricing notes.
GrasshopperDependsOpenPhoneDepends - Tie
Number / country coverage
Published local numbers and country coverage.
Grasshopper and OpenPhone have the same researched availability on cloud phone (Grasshopper: supported; OpenPhone: supported).
GrasshopperTieOpenPhoneTie - OpenPhone
Power dialer
Power or parallel dialing for outbound teams.
OpenPhone leads on power dialer (4/10 vs 5/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
GrasshopperWeakerOpenPhoneStronger - Tie
WhatsApp Business
WhatsApp Business API / BSP capability.
Grasshopper and OpenPhone have the same researched availability on whatsapp business (Grasshopper: not-supported; OpenPhone: not-supported).
GrasshopperTieOpenPhoneTie - OpenPhone
CRM / CTI integrations
CRM click-to-call, logging, and CTI depth.
OpenPhone leads on crm integrations (5/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
GrasshopperWeakerOpenPhoneStronger - OpenPhone
Routing & IVR
Call routing, IVR, queues, and skills-based assignment.
OpenPhone leads on routing (6/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
GrasshopperWeakerOpenPhoneStronger - OpenPhone
Analytics
Campaign, conversation, or workforce reporting depth.
OpenPhone leads on analytics (5/10 vs 7/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Grasshopper5/10OpenPhone7/10 - OpenPhone
AI features
Useful AI for the primary job — not marketing fluff.
OpenPhone leads on ai features (6/10 vs 8/10) from approved SoftwareGlimpse editorial assessments — not hands-on lab testing.
Grasshopper6/10OpenPhone8/10
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