Grasshopper vs OpenPhone
Compare Grasshopper and OpenPhone on features, pricing, and buyer fit using the same researched criteria.
Grasshopper
SMB virtual business numbers with extensions and apps — True Solo from $14/month annual (flat account, not per seat).
Best for
- • Solo operators and tiny teams that primarily need a professional virtual number
- • SMBs that want flat account pricing instead of per-seat UCaaS maths
- • Buyers replacing a personal mobile with a branded business line
Starting from $14.00/user/mo
No free plan
VS
Our verdict
There is no universal winner between Grasshopper and OpenPhone. Choose Grasshopper when Solo operators and tiny teams that primarily need a professional virtual number. Choose OpenPhone when SMB teams that want a modern shared business number with SMS and AI answering. Criterion scores come from approved SoftwareGlimpse editorial assessments and first-party research — not hands-on lab testing.
OpenPhone is better for
- ✓ Power dialer
- ✓ CRM / CTI integrations
- ✓ Routing & IVR
- ✓ Analytics
Tie
- • Number / country coverage
- • WhatsApp Business
Choose Grasshopper if: Solo operators and tiny teams that primarily need a professional virtual number
Choose OpenPhone if: SMB teams that want a modern shared business number with SMS and AI answering
OpenPhone
Modern SMB shared business phone (also branded Quo) with shared numbers, SMS and Sona AI — Starter from $15/user/month annual.
Best for
- • SMB teams that want a modern shared business number with SMS and AI answering
- • Founders and small sales/support teams who need transparent per-seat pricing without a 3-licence floor
- • Teams standardising on HubSpot/Salesforce once they move to Business
Starting from $15.00/user/mo
No free plan
Feature comparison
Grouped feature support from verified product research for Grasshopper and OpenPhone.
Voice
| Feature | Grasshopper | OpenPhone | Winner |
|---|---|---|---|
| Cloud phone / VoIP | Strong | Strong | Tie |
| Call routing & IVR | Moderate | Moderate | Tie |
| Call recording | Moderate | Moderate | Tie |
| Power dialer | Limited | Limited | Tie |
Messaging
| Feature | Grasshopper | OpenPhone | Winner |
|---|---|---|---|
| SMS messaging | Strong | Strong | Tie |
| WhatsApp Business | Limited | Limited | Tie |
| Shared inbox | Limited | Strong | OpenPhone |
| Team messaging | Limited | Moderate | OpenPhone |
| Unified multichannel inbox | Limited | Moderate | OpenPhone |
| Video meetings | Limited | Limited | Tie |
Platform
| Feature | Grasshopper | OpenPhone | Winner |
|---|---|---|---|
| CRM / CTI integrations | Moderate | Moderate | Tie |
| Analytics & reporting | Moderate | Strong | OpenPhone |
| AI assistance | Moderate | Strong | OpenPhone |
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